CVHelp  Reviews 1,081

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... See more

Company replied

Rated 1 out of 5 stars

Don’t ever use their £1 samples because they use your details and charge you a £17.90 subscription every month without your permission and then pretend they can’t find your details and ask for the sam... See more

Company replied

Rated 4 out of 5 stars

Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... See more

Company replied

Rated 4 out of 5 stars

The CV templates were very good and it was very easy to use CV Help to create presentable CV's. The service could be improved if four more templates were available for service users to use when they... See more

Company replied

Company details

  1. CV service

Written by the company

Get all the help you need to create a professional CV in minutes.


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

You can choose what template you like

You can choose what template you like, you can add ready descriptions to present about yourself, great nice and easy and also cheap! Perfect website well recommended!!! Thank you!!!

17 April 2024
CVHelp  logo

Reply from CVHelp

Hi,

Thank you. We truly appreciate your feedback. Happy customers make our days brighter!

Rated 5 out of 5 stars

Great experience

I had a great experience with CV help. It is very nice website that o build CV I really loved it

22 April 2024
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Reply from CVHelp

Hi,

Thank you so much! We appreciate the positive review!

Rated 4 out of 5 stars

Helpful app

Very helpful app, easy to use. Loads of designs

20 April 2024
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Reply from CVHelp

Hi,

Thank you for taking the time to leave us a review!

Rated 2 out of 5 stars

I felt the marketing was misleading…

I felt the marketing was misleading saying the CV templates are free. But the CV is no use to me if I can't download it and save. That is when I was asked to submit a payment. I did in the end as lot of websites are the same. But the big disappointment was the fact I could only export 3 out of 15 templates into Word (editable format). The rest were PDF and the formatting was unacceptable, all over the place. I contacted the support team via chat. But then lost connection and even though they had my tel number and email address, they didn't get in touch to help me.

18 April 2024
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Reply from CVHelp

Hi,

We are very sorry for the misunderstanding. We want to take this time to clarify any doubts. Our services are free, but we have some features with premium access; a subscription will be required if you try to access those features.

To download in plain text format, please click Download, then click the drop-down button and select Plain Text (.Txt).

We hope this helps clear any doubts. We are here to assist you.

Thank you,
Customer Service Team

Rated 1 out of 5 stars

Tried to unsubscribe after £17.90 was…

Tried to unsubscribe after £17.90 was taken from my account, having chosen a one off payment option.
Was told I had to answer questions before I would be ‘allowed’ unsubscribe, which I refused to do, to then have them threaten me that if I didn’t do as they say I would not be able to stop them taking monthly payments, so it was going to cost me!! At which point I told them that, what they are doing is theft, illegal and I CAN stop them by other means!!
Not nice people….don’t give them your money…

8 April 2024
Unprompted review
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Reply from CVHelp

Hi,

Thank you for bringing this to our attention, and we sincerely apologize for the negative experience you've had. It's essential for us to ensure that our customers have the best possible experience with our products and services, and we deeply regret falling short of your expectations.

We want to assure you that the issues you've encountered do not reflect our company's values or policies. We take your feedback seriously, and we are committed to making improvements to prevent similar situations from occurring in the future, including disciplinary action. Additionally, please accept our heartfelt apologies for any inconvenience caused.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

We will be happy to assist you once we have more information. Thank you for your time. Please look for a message from Trustpilot asking for your account information.

Rated 5 out of 5 stars

This is the best CV maker

This is the best CV maker, it has the best templates and an affordable price
It is really reliable

3 April 2024
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Reply from CVHelp

Hi,

Thank you for your review. Glad we were able to help!

Rated 2 out of 5 stars

Suggests at paywall that you can…

Suggests at paywall that you can download as a word doc, and you just can't.

3 April 2024
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Reply from CVHelp

Hi,

We are truly sorry to hear about your disappointing experience with us. Please accept our sincerest apologies for any inconvenience or frustration you may have encountered. Our team strives to provide exceptional service to all our customers, and we regret falling short of your expectations on this occasion.

Your feedback is invaluable to us, and we are committed to addressing the issues you've raised to ensure that similar situations do not occur in the future. We would greatly appreciate the opportunity to make things right and regain your trust.

Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.

Rated 5 out of 5 stars

Really good website

Really good website. Easy to build your CV quickly. Also good cover letter examples too.

25 March 2024
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Reply from CVHelp

Hi,

We appreciate your valuable feedback, as it helps us to improve and provide better services to our valued members continuously.

Rated 5 out of 5 stars

Intuitive and customer-oriented

I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me create a CV and cover letter that landed me more interviews and that matters to me.
I highly recommend them to anyone looking to improve their job search.

8 March 2024
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Reply from CVHelp

Hi,

Thank you for your glowing review! We're thrilled to hear that you found CVHelp.co.uk to be supportive, customer-oriented, and genuinely helpful. We strive to provide a user-friendly experience and valuable suggestions to improve your CV and cover letter. We're delighted that our service has led to more interviews for you, and we appreciate your recommendation. If you need further assistance or have any questions, please feel free to reach out. We're here to support you in your job search journey!

Rated 5 out of 5 stars

Excellent …

Easy to use and your cv is ready within some minutes

17 March 2024
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Reply from CVHelp

Hi!

Thank you for sharing your experience with us!

Rated 4 out of 5 stars

The design of CV template is quite…

The design of CV template is quite boring.

15 March 2024
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Reply from CVHelp

Hi!

Thank you for sharing your feedback regarding the design of our CV template. We appreciate your honesty and take your input seriously as we continuously strive to improve our products.

We apologize that the current design did not meet your expectations. Your feedback is invaluable to us, and we will certainly consider it as we work to enhance our templates better to meet the needs and preferences of our users.

If you have any specific suggestions or preferences for the design that you would like to share, please feel free to let us know. Your insights help us tailor our offerings to suit your needs better.

Thank you again for taking the time to provide your feedback. We hope to exceed your expectations in the future.

Rated 4 out of 5 stars

Done well.i don't mind.paying for…

Done well.i don't mind.paying for that.but after getting charged £17 a month. When it stated free.i can't afford it.as now living on my pension only.

13 March 2024
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Reply from CVHelp

Hi!

Thank you for sharing your feedback, and we genuinely appreciate your kind words about the service. We understand the importance of transparency and sincerely apologize for any confusion regarding the pricing.

Rated 5 out of 5 stars

Great service 😊👍

Easy and helpful service with plenty of options to create your perfect CV 😊👍

12 March 2024
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Reply from CVHelp

Hi!

We’re thankful for the amazing feedback you have given us!

Rated 1 out of 5 stars

The formatting is terrible

The formatting is terrible. I will never use your site again.

10 March 2024
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Reply from CVHelp

Hi!

We sincerely apologize for the frustration you experienced with our site's formatting, and we want to express our deepest regrets for any inconvenience this may have caused you. Your feedback is crucial to us, and we take it seriously.

We genuinely regret that we fell short of your expectations in terms of formatting. We understand the importance of a user-friendly experience, and it's disheartening to learn that we missed the mark in your case.

We are actively working to address these issues and improve our site's usability. Your feedback will be instrumental in our efforts to enhance the overall user experience. We understand your decision not to use our site again, and we want to assure you that we are committed to making the necessary improvements.

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