I like that CVHelp.co.uk is very supportive and customer-oriented. In today's world, it's refreshing to find a genuine service. Their easy-to-use builder and "smart bullet" suggestions helped me crea... See more
Company replied
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Don’t ever use their £1 samples because they use your details and charge you a £17.90 subscription every month without your permission and then pretend they can’t find your details and ask for the sam... See more
Company replied
Hey,the site is very helpful ,but doesn't have option to rename paragraphs or maybe more accurate titles if you can fix it ,will be more useful for foreign persons because in most cases we made two... See more
Company replied
The CV templates were very good and it was very easy to use CV Help to create presentable CV's. The service could be improved if four more templates were available for service users to use when they... See more
Company replied
Company details
Written by the company
Get all the help you need to create a professional CV in minutes.
Contact info
Hiring Products Ltd. 1st floor Innovation House, 46 Reid Street, Hamilton HM12, Bermuda
- 0808.234.7341
- customerservice@cvhelp.co.uk
- cvhelp.co.uk
3.7
Average
1K reviews
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SCAM
They’re a scam. They’ll start to take monthly payments out of your account very quietly. I initially thought I didn’t read their payment policies properly and when I went to double check online, I saw they don’t put any direct information about these “monthly subscriptions” so it definitely wasn’t my fault. They’re just very sneaky.
I called them to talk about why monthly payments of £17.90 were being taken out of my account for a couple of months without me realising, and the man I spoke to just declined on me. I called back 5/6 more times and he kept declining the call.
I definitely wouldn’t recommend this website👍🏼
8 August 2023
Unprompted review
Reply from CVHelp
Hi!
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges coming from CVHelp
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided the refunds back to your account. Please allow 7-14 business days for the refund to be reflected back on your account. We are committed to changing your mind about us and ensuring you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
Top platform!
Excelent platform for cv / cover letters for a variety of jobs. I recommend .
26 January 2024
Reply from CVHelp
Hi,
Thank you so much for your positive feedback! We're thrilled to hear that you find our platform excellent for crafting CVs and cover letters across a range of job opportunities. Recommendations like yours mean a lot to us.
Reply from CVHelp
Hi!
Thank you so much for taking the time to share your experience with our CV writing and cover letter services! We're thrilled to hear that our efforts in making the process easy and time-saving have had a positive impact on your experience.
We understand the importance of a well-crafted CV and cover letter, and we're delighted that our services have met your expectations. If you have any further feedback or suggestions for improvement, please feel free to share them with us. We're committed to providing excellent service, and your input is invaluable in helping us achieve that.
Reply from CVHelp
Hi!
Thank you for sharing your experience with us!
THIS IS A SCAM, DO NOT TRUST !
I have used the cvhelp.co.uk back on 05 Jan 2024 and I have paid back then. I have unsubscribed but unfortunately I have been charged again yesterday 21 euros. I tried to help a friend and I used my card. This is not acceptable. I canceled my card today and tomorrow I need to go to a branch in person to fill a complain to refund my money, estimated time process is minimum 45 working days up to 6 months.This is a total fraud unbelievable.
21 January 2024
Unprompted review
Reply from CVHelp
Hi!
We sincerely apologize for the inconvenience you've experienced and deeply regret any frustration this may have caused. We take matters like these very seriously and want to assure you that we are actively looking into the issue.
Upon reviewing your account, we're pleased to inform you that we have successfully canceled your subscription, and you will not be charged any further. We have refunded you the requested amount. Allow 7 - 14 business days for the refund to be reflected in your account. We understand the urgency of your situation and have taken immediate action to rectify it.
Not impressive ..
14 January 2024
Reply from CVHelp
Hi!
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of expectations. Our goal is always to provide an exceptional service, and we regret that we did not meet that standard for you.
There are no options to make changes to…
There are no options to make changes to the limited templates
19 January 2024
Reply from CVHelp
Hi!
Thank you for taking the time to provide feedback on our templates. We appreciate your input and value your perspective. We understand that you are seeking greater flexibility in editing our templates, and we apologize for any inconvenience caused by the current limitations.
Your feedback is crucial to our continuous improvement, and we want to assure you that we are actively working on enhancing the flexibility of our templates. We understand the importance of providing users with the ability to make changes beyond just inputting information.
Once again, thank you for your valuable feedback, and we look forward to delivering a more flexible and user-friendly template experience in the near future.
Reply from CVHelp
Hi!
We’re thankful for the amazing feedback you have given us!
Fantastic templates and good idea…
Fantastic templates and good idea promos which were realistic
11 January 2024
Reply from CVHelp
Hi,
Thank you for your fantastic review!
We're delighted to hear that you appreciate our templates and find our promotional ideas realistic. If you have any further suggestions or if there's anything specific you'd like to see in the future, please don't hesitate to share your thoughts.
Your feedback is invaluable to us.
Easy and very helfull
Easy and very helfull, especially for peolpe like me whose native language is not English.
11 January 2024
Reply from CVHelp
Hi,
Thank you for your positive review!
We're thrilled to hear that you found our service easy and very helpful. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know.
We're here to help!
Initially
Initially, I found the software slow and not very user friendly. I'm not sure if this was from my end or yours! As I started to use it more and more , it got better. I was impressed with cvhelp's overall experience. Personally, I do feel I maybe returning touse your services again. Thank you.
10 January 2024
Reply from CVHelp
Hi,
Thank you for taking the time to share your experience. We appreciate your honest feedback. We apologize for any initial inconvenience you faced with the software's speed and usability. We're glad to hear that as you used it more, the experience improved and left you impressed overall. We value your input and are committed to continually enhancing our services.
Reply from CVHelp
Hi,
Thank you for your review. We are delighted that we could be of assistance!
The formats given were excellent
Carlos was very helpful when I had problems about the the cv and he sorted them out.
I still didn’t learn how to attach my c.v. But perhaps that was too basic a question.
The formats etc were very good as was the advice given.
7 January 2024
Reply from CVHelp
Hi,
Thank you, we are always open to new suggestions on ways we can improve, and your feedback helps us do just that!
Reply from CVHelp
Hi,
Thank you for taking the time to leave us such a glowing review! We are thrilled to hear that you had a great experience with us
Maybe tell people at the end they will…
Maybe tell people at the end they will have to pay to actually get the cv
5 January 2024
Reply from CVHelp
Hi,
We apologize for any confusion and inconvenience. It's important to note that our services offer free access to download a plain text version. However, certain premium features require a subscription. We hope this clears up any uncertainties.
Reply from CVHelp
Hi,
We are thrilled to receive such a positive review from you!
I wouldnt even give them 1 star
I wouldnt even give them 1 star, Wasted all your time making a cv and then it doesn't work and then taking my card details, multiple times, chat keeps asking me the same question,
what a complete shxt show of a company and customer service
2 January 2024
Unprompted review
Reply from CVHelp
Hi,
We understand that you are frustrated by the issue that you have experienced. Our team is actively working on a solution and we appreciate your patience and cooperation as we work to resolve this as quickly as possible. Thank you for bringing this to our attention.
Amazing experience and great value
Amazing experience and great value, all made very easy and gorgeous.
31 December 2023
Reply from CVHelp
Hi,
We are so thankful for the amazing review! Glad we were able to assist you at such a crucial moment in your life.
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