CVP.com - Studley Reviews 302

TrustScore 5 out of 5

4.8

Priory Mill, Castle Road, B80 7AA Studley, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

What an incredible team! From Sharon in customer service to meeting Mat, one of the engineers at their HQ, and then the God send that is Angela. Everyone was completely down to earth and honestly... See more

Rated 5 out of 5 stars

Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more

Rated 4 out of 5 stars

There were no issues with payment, the tracking number was provided straight away, and the item arrived perfectly on time, looking exactly as described. Unfortunately, that deadcat completely fai... See more

Rated 5 out of 5 stars

I've now ordered from CVP multiple times and without fail all of my equipment / orders were delivered on time without any damage or any items missing from boxes. I've also been finding myself making t... See more


Company details

  1. #18 of 41 best companies in Photography shop
  2. #3 of 6 best companies in Camera repair shop
  3. #15 of 39 best companies in Camera shop
  4. #1 of 2 best companies in Cinema equipment supplier
  5. #1 of 1 best companies in Video camera repair service
  6. #1 of 1 best companies in Video equipment repair service

About CVP.com - Studley

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

  • Priory Mill, Castle Road, B80 7AA, Studley, England, United Kingdom

  • +44 1527 854 222

4.8

Excellent

TrustScore 5 out of 5

302 reviews

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1-star

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Replied to 95% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(302)

674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An incredible down to earth team. They'll look after you.

What an incredible team!

From Sharon in customer service to meeting Mat, one of the engineers at their HQ, and then the God send that is Angela. Everyone was completely down to earth and honestly went above and beyond the call of duty to turn around what could have been a huge headache and weeks of logistics and checks into a really efficient and fast work around.

Can't recommend highly enough. CVP are good peoples.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent value

Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a couple of days by courier. Great bit of kit too.
Will certainly use again

11 June 2026
Rated 4 out of 5 stars

Good communication is key and they did.

Whilst CVP didn't have all the bits I required, I was constantly kept informed of progress until they were sent out. I liked how they delivered them together rather than bit by bit as besides saving postage it is more environmentally responsible to do so as well.

25 May 2026
Rated 4 out of 5 stars

There were no issues with payment

There were no issues with payment, the tracking number was provided straight away, and the item arrived perfectly on time, looking exactly as described.

Unfortunately, that deadcat completely fails to block out wind noise during recording (which is what it was bought for), making it completely useless to me. :(
So, the seller is nice but this product isn't.

23 May 2026
Rated 3 out of 5 stars

Missing parts on ex demo

1 Star: Missing parts on ex demo, description says all ex demo have no missing parts.

Subsequently refunded by CVP
Amended to 3 Stars as I still lost time overall.

21 May 2026
CVP.com - Studley logo

Reply from CVP.com - Studley

Dear Maeve,

Many thanks for taking the time to leave us a service review.

Apologies that the item was supplied with a missing part. While our ex-demo products are inspected before sale, it seems that this item was wrongly advertised to include the adapter plate.

As we were unable to source the missing part, we issued a full refund. We appreciate that this did not make up for the time and inconvenience caused, and we're sorry that your experience did not meet expectations.

Thank you for updating your review to reflect the resolution.
We appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

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