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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, most reviewers were let down by their experience overall. Many customers reported not receiving their ordered products, even after waiting for several months. People also experienced significant issues with communication, finding it difficult to get updates or responses to their inquiries. Reviewers frequently mentioned receiving various excuses, such as technical issues or product shortages, which they perceived as misleading. Many people expressed significant dissatisfaction, noting that they never received their purchases or refunds despite repeated attempts to contact the company. Some reviewers also reported incorrect contact information or a complete lack of response, leading to unresolved issues.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their orders, frequently reporting that they... See more

Product

Clients share negative opinions on product, with many reviewers reporting that they ordered products months... See more

Customer communications

Users describe negative interactions with contact, with many reporting that their attempts to reach the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This company doesn’t even deserve a star but I had to apply one to submit my explanation. I never received my order, contacted them several times and they gaslit me by saying they use fresh materials... See more

Rated 1 out of 5 stars

I placed my order on July 4 of this year but never received my order. They emailed an excuse of back orders in August but they’ve taken down their website and blocked accounts from social media platfo... See more

Rated 1 out of 5 stars

This company is a SCAM. I placed an order in June and exchanged several emails which they informed me that they were sending me an order update and tracking information. That email was never received.... See more

Rated 1 out of 5 stars

On 7/14/25, I ordered the kidney cleanse herbal capsules. Up until now, I have not received them, even though I have been charged $100 ($50 for each unit - charged twice since I was on their ‘subscrip... See more


Company details


Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.4

All reviews

(42)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was scam by this company


I was scam by this company. I sent multiple emails trying to communicate with them and no response. They claimed that my package was outside my door and I never got it.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam !!

Scam !!! I ordered never heard from them. Don't believe any of the social media ads. Charges should be placed on companies preying on people looking for health solutions. SHAME

27 October 2025
Unprompted review
Rated 1 out of 5 stars

If I could give zeroes I would

If I could give zeroes I would. This place is a scam & a rip off. My fiancée was bamboozled out of his $60 but more than the money. The faith he had in this advertiser about cleansing while he had just been discharged from ICU with symptoms of CHF. Do NOT spend your money or energy on this nonsense!!

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammed!

Scammed!! Ordered an Herb package on June 26th 2025 and still have not been updated or reached out to about package after trying to contact their email.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

Cwbotanicals/Scam

This company is a SCAM. I placed an order in June and exchanged several emails which they informed me that they were sending me an order update and tracking information. That email was never received. I sent following up emails and received no response. Do not order from this company. It is a scam.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

DON’T PATRONIZE THESE SCAMMERS!!

On 7/14/25, I ordered the kidney cleanse herbal capsules. Up until now, I have not received them, even though I have been charged $100 ($50 for each unit - charged twice since I was on their ‘subscription’. This is inhumane because many of us want to improve our health naturally, and they use this to rip us off.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT ‼️

I placed my order on July 4 of this year but never received my order. They emailed an excuse of back orders in August but they’ve taken down their website and blocked accounts from social media platforms. This company (CWBotanicals) is obviously a SCAM and should be handled accordingly.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Do Not Order

I ordered a product from this company in mid June and still have not received it. I got a response before but now no response.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

This company received my money and had not delivered my product. It has been several months since the order was placed. Please stay away from this scam of a company. DO NOT ORDER FROM THIS COMPANY.

25 April 2025
Unprompted review
Rated 1 out of 5 stars

Out of 6-28-2025 I have yet to receive…

Out of 6-28-2025 I have yet to receive any additional information from this company I should have read the reviews first I'll contact my bank and have a reverse the charge this don't make any sense. Not even an email saying yeah all that have been shipped

22 June 2025
Unprompted review
Rated 1 out of 5 stars

Still have not heard back or received my order.

I put in my order May 19, 2025 and still have not received my order. I have sent 3 emails asking the status of my order and have yet to hear back from them. Im definitely thinking this company is a scam and will never get my order. They stole almost $140 from me. This company needs to be investigated and shutdown.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

This company took 176.32 no product

This company took 176.32 dollars of mine. They need to be investigated. They sending raunchy products to others. I've ask for my my back and have not received anything but broken promises. Black companied owned which gives other black businesses a bad caution. I have ordered another set of products from another company and was ripped off $121 bucks It just seems like this is a constant thing I don't know what's up with this company they keep promising me they're sending and they don't but they stolen that money from me and have not returned anything to me or they've reached out I give them that but that is it lies after lie after lie. I've got the proof!

4 March 2025
Unprompted review
Rated 1 out of 5 stars

After reading reviews from other…

After reading reviews from other customers several who are extremely disappointed and dissatisfied with your products with expired labels and mold inside and out I am suspicious about using your products I ordered on 4/28/25 which haven't arrived at this timecI would like a refund

16 May 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!!

Sent half my order. Expired label, when I reached out to them via email they didn’t respond. (I reached out twice in a two week span) I reached out via social media and sent me a copy and paste message asking for my order number, once I provided they blocked me. They use fake trustpilot reviews on their website.

3 March 2025
Unprompted review

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