I got an e-mail about a 'black Friday week' discount on toner cartridges on Monday. I placed an order for 5 cartidges then got a 'phone call to say all but one would be in the following day. I col... See more
Company replied
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See what reviewers are saying
Visited the shop for the first time to purchase some ink cartridges. Lefkio and Manos are superb and enthusiastic staff members. Fantastic customer service. Will definitely be visiting again. 5*
Company replied
Disappointing. Delivery date came and went with no comms, then after chasing them, it turns out that what they sold me as in stock was out of stock. Missed a work deadline because of this, won't... See more
Company replied
I had a fantastic experience at Cartridge World Cyprus. The staff were very knowledgeable and helped me find the right ink for my printer in minutes. The price was great, and the cartridge works perfe... See more
Company replied
Company details
- Office Supplies Store
- Computer & Accessories store
- Computer repair service
- Stationery Shop
- Printer store
- Toner cartridge supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
16, Arch. Makarios Avenue, 6017, Larnaca, City Centre, Cyprus
- 24 817 545
4.8
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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My order was promptly and correctly…
My order was promptly and correctly filled and delivered, thank you.
26 March 2024
Reply from Cartridge World Cyprus - Larnaca
Dear Anne,
We are pleased to hear that you were satisfied with your order and delivery service. Hope to see you shopping with us again!
Kind regards,
Martina Nikolic
Marketing Assistant
Easy ordering and prompt delivery
21 March 2024
Reply from Cartridge World Cyprus - Larnaca
Dear Mary,
We are glad to hear that you are happy with our service and delivery. Thank you for leaving a positive review.
Kind regards
Martina Nikolic
Marketing Assistant
The order promised delivery to my home…
The order promised delivery to my home address, which wasn't actioned and I had to go to the local courier offices to pick up my purchase.
2 March 2024
Reply from Cartridge World Cyprus - Larnaca
Dear Steven,
Let me look into this and I will get back to you.
Kind Regards
Margot Glover
Director
Dear Steven,
Please accept my apologies for the inconvenience caused.
To update - I have spoken to my store manager who did indeed action your order to be delivered to your residential adress by ACS.We will be making our own complaint to the courier company because this is not the service you requested for you.
Where we can we like to deliver ourselves but this is not always possible and so we sometimes have to use a courier company.
Unfortunately in this instance it did not meet our high standard of service.
Hope you will shop with us again and give us a chance to do better!
Kind Regards,
Margot
WAS Disappointed - but now super impressed!
Disappointing. Delivery date came and went with no comms, then after chasing them, it turns out that what they sold me as in stock was out of stock.
Missed a work deadline because of this, won't be using them again.
UPDATE. Well, a measure of how good a business is how they act to put things right. Within a few hours of my review, I was contacted, an explanation was offered and the company bent over backwards to help me out. Great comms, and great service makes for a GREAT business. I've given them five stars now only because I couldn't give them six stars. I will absolutely be using them again and I recommend them now without hesitation. Well done, CWC!
23 February 2024
Unprompted review
Reply from Cartridge World Cyprus - Larnaca
Dear Tim,
Thank you for your feedback.I would like to offer my sincere apologies for the delay to your order and the impact it caused. We do pride ourselves on our customer service but accept that in this instance we fell well short. I understand that Costas has been in communication with you to help provide a solution. We would love the opportunity to make things right should you change your mind and choose to shop with us again.
Kind regards
Margot Glover
Director
Thanks for giving us the opportunity to remedy the situation and delighted to be able to resolve it to your satisfaction!
Excellent service all round
16 February 2024
Reply from Cartridge World Cyprus - Larnaca
Hi Brian,
Thank you for your review. Great to receive the positive feedback of your shopping experience with us at CW!
Kind regards,
Margot Glover
Director
Reply from Cartridge World Cyprus - Larnaca
Hi Robert.
Thank you for the positive review which is much appreciated.We look forward to you shopping with us again soon.
Kind regards,
Margot Glover
Director
Quick csutomer support connection
Was ordering several items, even though some were delayed - I had first part delivered fast, good interaction with customer support rep.
6 February 2024
Reply from Cartridge World Cyprus - Larnaca
Dear Alexander,
thank you for taking the time to review review us. Glad to hear you are happy with the customer support.
Kind regards
Margot Glover
Director
Excellent place to shop
Excellent place to shop. Next day delivery, great prices, great online shopping experience, highly recommended.
30 January 2024
Reply from Cartridge World Cyprus - Larnaca
Dear Mark,
Thank you for the excellent review. It is always great to get positive feedback!
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus - Larnaca
Hi,
Thank you for leaving a review.So good to hear you were happy with the service from our larnaca team.Always nice to get great feedback!
Kind regards
Margot Glover
Director
Thank you great service no issues with…
Thank you great service no issues with delivery
8 December 2023
Reply from Cartridge World Cyprus - Larnaca
Paul
Thanks for your kind review.
Best Regards
Margot Glover - Director
Fast and easy
3 October 2023
Reply from Cartridge World Cyprus - Larnaca
Hi Marios,
Thank you for the review. glad you were happy with the service!
Kind regards
Margot Glover
Director
Never had any issues with their toners…
Never had any issues with their toners to date. Very satisfied so far.
31 August 2023
Reply from Cartridge World Cyprus - Larnaca
Dear Costas, thank you for the review.Very happy to hear you are happy with our own brand toners!
Kind regards,
Margot Glover
Director
Excellent service as always
Excellent service as always. I will continue using this store
23 August 2023
Reply from Cartridge World Cyprus - Larnaca
Hi Marios
thanks for your review
Best Regards
Margot Glover - Director
Great shop to buy from
Very happy with my delivery,there was one small problem which was sorted out after one phone call,I would recommend your company to my friends and family anytime
Mike Downton
15 August 2023
Reply from Cartridge World Cyprus - Larnaca
Dear Mike,thank you for your kind review.As a small business we are always delighted to receive positive feedback and good to hear we were able to resolve the problem to your satisfaction.
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus - Larnaca
Dear Eva. Thank you for your kind review. Good to hear that you were happy with the service from our Larnaca store and our own brand cartridges.
P.S. Do please continue to return your empties for reuse/recycling.
Kind regards
Margot Glover
Very good and fast reply...thank you
excellent reply ...they advice me and amswer all my questions
23 May 2023
Reply from Cartridge World Cyprus - Larnaca
Dear Margarita, so glad our Larnaca team were able to help you.
Kind regards,Margot Glover
Director
Reply from Cartridge World Cyprus - Larnaca
Dear Svetlana,thanks for the great review. Appreciated!
Best Regards
margot Glover - Director
Great service!
26 February 2023
Reply from Cartridge World Cyprus - Larnaca
Hi Matt
Thank you for your review.
Best Regards
Duncan Glover - Managing Director
Reply from Cartridge World Cyprus - Larnaca
Hi Aristotle
Thanks for your kind review.
Best Regards
Duncan Glover - Managing Director
Do please continue to return your empties for reuse/recycling.
Great service - ordered online collected & paid in store
I got an e-mail about a 'black Friday week' discount on toner cartridges on Monday. I placed an order for 5 cartidges then got a 'phone call to say all but one would be in the following day. I collected them and was told the remaining one would be due in soon, and later that afternoon I got a 'phone call to say it had arrived, I collected it two days later when I was next in the area.
These cartridges are quite slow moving lines so not often in stock, so it was good to get them so quickly, and the staff in the Larnaca shop were very helpful.
14 November 2022
Reply from Cartridge World Cyprus - Larnaca
Hi Steve
Appreciate you sharing your experience. Our new member of staff in Larnaca, Elena will be encouraged by your feedback. Thanks.
Please continue to return your empties. Help us Reuse single-use plastics!
Best regards
Duncan
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