CWH Surveyors Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are noted for their helpfulness and expertise throughout the process. The service provided is frequently described as outstanding, with many appreciating the thoroughness and detail in the reports. Customers also highlight the excellent customer service, noting prompt responses to inquiries and clear communication. Reviewers consistently experienced efficient processes, with reports delivered quickly and follow-up discussions readily available, making the overall user experience smooth and reassuring.

What people talk about most

Service

Customers had positive experiences with service, consistently reporting it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Users describe positive interactions with the overall user experience, highlighting the ease of communication... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied

Rated 5 out of 5 stars

Very friendly professional company. Give clear help from the start. Very easy to speak to and listen to your needs. Totally professional throughout the whole procedure. Thorough on the reports and hel... See more

Company replied


Company details

  1. Property Surveyor
  2. Building consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A thorough survey backed up with a…

A thorough survey backed up with a telephone conversation and a comprehensive report. Traffic light system used in the report detailing what may be required and how to progress with this.

11 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your feedback. It is good to hear that the traffic light system assisted in providing clarity to the report.

Rated 5 out of 5 stars

A thoroughly professional service

A thoroughly professional service. We were able to contact the surveyor in advance of his survey together with immediately afterwards in advance of his formal written report which was fantastically detailed & structured

26 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your positive feedback. We pride ourselves on our service and communication, so it is good to hear that it is appreciated.

Rated 5 out of 5 stars

My survey was carried out on time with…

My survey was carried out on time with no problems. Communication was good and replies to my questions were answered promptly.

22 May 2026
Unprompted review
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Reply from CWH Surveyors

Many thanks for the feedback. We are glad to hear that the communication was prompt and effective. We pride ourselves on exceeding client expectations.

Rated 5 out of 5 stars

Excellent service

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me.
The level 3 survey was comprehensive, all emails and phone calls were answered/returned promptly during the course of the process.
Excellent service, competitive price, no complaints.
Tks to all
Kevin A

4 June 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your feedback. We have relayed this to Miles and Liezl, who are appreciative.

Rated 5 out of 5 stars

Great service and a quick turnaround

Great service and a quick turnaround. Highly professional and a thorough in-depth report.

18 May 2026
Unprompted review
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Reply from CWH Surveyors

Many thanks for your review. We pride ourselves on the areas that you have highlighted - service and depth of detail.

Thanks again.

Rated 5 out of 5 stars

Great service

Great service, helpful all the way through! Myles was fantastic at answering all our questions before and after we received our survey report

19 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your review, which is greatly appreciated. We are glad to have been of service. Best of luck with your move.

Rated 5 out of 5 stars

Really good professional service

Really good professional service, very detailed survey!

15 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind words! We're glad you found the service professional and the survey detailed. We hope to be of assistance again in the future!

Rated 5 out of 5 stars

Robert the surveyor was very…

Robert the surveyor was very professorial and thorough.
He was patient and understanding and explained everything he was doing.
I would certainly recommend CWH Surveyors

20 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, David! We're delighted Robert made the process so clear and comfortable for you. We'll pass your kind words on to him — and thank you for the recommendation!

Rated 5 out of 5 stars

Neil the surveyor was very pleasant and…

Neil the surveyor was very pleasant and knowledgeable. The report was produced in a timely manner and was clear and easy to understand. Neil was able and very willing to answer the few follow up questions we had.

14 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Gail! It's wonderful to hear Neil's knowledge and communication made such a positive impression. We're glad he was on hand to answer your follow-up questions too.

Rated 5 out of 5 stars

Excellent service

Very happy with the survey carried out. The surveyor, Victoria Bocock, was very approachable, friendly and professional. On a few occasions I contacted her for further information and advice, via email and phone. Each time she provided me with all the answers to my questions.

10 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Eleanor! Victoria is a fantastic member of our team and we're so pleased she was approachable and thorough throughout. We'll make sure she sees your lovely feedback!

Rated 5 out of 5 stars

Very efficient company producing a comprehensive report

Very efficient company. Thorough report that was easy to understand.

16 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Mrs Eagers! Efficiency and clarity are exactly what we aim for, so it's great to hear the report hit the mark. We appreciate you taking the time to leave a review!

Rated 4 out of 5 stars

Miles was extremely helpful

Miles was extremely helpful. We had 2 surveys with him and would definitely recommend this company.

11 May 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Patricia! Two surveys is wonderful — we're so glad Miles looked after you so well on both occasions. Your recommendation truly means a lot to the whole team!

Rated 5 out of 5 stars

An excellent experience

I used CWH Surveyors recently for a house purchase following a recommendation I received from a family member. Throughout the process I found the team friendly and professional. The survey was booked in promptly and I was kept informed of timescales throughout the process.

When the report was received I feel the level of detail that Robert went into with the survey was excellent and helped highlight areas that I need to look into. As part of the sales process I had an issue crop up that required a bit of further discussion with an expert. I was able to later clarify that issue with another surveyor (as Robert was unavailable at the time). I was very impressed with the level of detail the survey provided and I feel the survey was performed at a fair price. All in all I was very happy with the service

10 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for your kind words, Ben, and for choosing CWH Surveyors following your family member's recommendation. We're pleased Robert's detailed report gave you the clarity you needed, and that our team were able to support you throughout the process. We wish you all the best with your purchase!

Rated 5 out of 5 stars

HIghly recommended

CWH provided a very clear, comprehensive report which we were very happy with. Highly recommended.

4 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Beryl! We're delighted you were happy with the report. We appreciate the recommendation!

Rated 5 out of 5 stars

Nice people to work with

Nice people to work with, very efficient, did exactly what I needed.

30 April 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Andrew! Great to hear we hit the mark. We look forward to helping you again in the future.

Rated 5 out of 5 stars

From start to finish, completely professional and helpful.

Because of the age and size of the building we were looking to purchase, we went for a Level 3 Survey. From start to finish, the surveyor (Phillip) kept us informed of the process. Once completed, he carefully explained his findings and the potential impact on the building's structure.
I can't recommend CWH enough.

13 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Sid! We're glad Phillip could guide you through the Level 3 process so thoroughly. Your kind recommendation means a lot to us.

Rated 5 out of 5 stars

A valuable experience

The surveyor was courteous and professional. The report was produced in good time and gave us a clear insight, through clear descriptions and photographs, into the condition of the property. This enabled us to make decision to proceed with the purchase without delay.

25 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Graham! We're pleased the report gave you the clarity and confidence to proceed. Best wishes with your purchase.

Rated 5 out of 5 stars

Property survey

The initial telephone contact provided us with a good overview of the service the company provided to enable us to choose the correct survey level. The survey report gave us a clear indication of the condition of the property and recommendations for further investigations. From this we were able to seek assurances from our solicitor.

17 March 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Thank you, Margie! We're glad the initial consultation helped you choose the right survey level and that the report gave you the information you needed. Best of luck with the purchase!

Rated 5 out of 5 stars

Great customer service

Great customer service, I made a booking and they came out at a time to suit me, great communication. The report was sent promptly.

16 March 2026
Unprompted review
CWH Surveyors logo

Reply from CWH Surveyors

Many thanks for your feedback. I'm glad we could be of assistance and we will be delighted to assist in the future if required.

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