CWH Surveyors Reviews 

154
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, who are noted for their helpfulness and expertise throughout the process. The service provided is frequently described as outstanding, with many appreciating the thoroughness and detail in the reports. Customers also highlight the excellent customer service, noting prompt responses to inquiries and clear communication. Reviewers consistently experienced efficient processes, with reports delivered quickly and follow-up discussions readily available, making the overall user experience smooth and reassuring.

What people talk about most

Service

Customers had positive experiences with service, consistently reporting it as professional, efficient, and... See more

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Users describe positive interactions with the overall user experience, highlighting the ease of communication... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the promptness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used CWH on 2 occasions. Once for a level 2 survey on a property purchase and another to help us redeem the help 2 buy loan. In both instances CWH were fantastic. The surveyors (Richard... See more

Company replied

Rated 5 out of 5 stars

CWH Surveyors were very thorough…. I was going to buy a bungalow that I knew demanded a lot of attention as it needed updating, however I was made aware that the roof needed to be re felted and chimne... See more

Company replied

Rated 5 out of 5 stars

The team of Miles, the surveyor, and Liezl, the Head Administrator, went out of their way to assist me. The level 3 survey was comprehensive, all emails and phone calls were answered/returned prom... See more

Company replied

Rated 5 out of 5 stars

Very friendly professional company. Give clear help from the start. Very easy to speak to and listen to your needs. Totally professional throughout the whole procedure. Thorough on the reports and hel... See more

Company replied


Company details

  1. Property Surveyor
  2. Building consultant
  3. Chartered Surveyor
  4. Surveyor

Written by the company

Providing Expert, Local Surveys and Valuations Across the East Midlands, Yorkshire, East Anglia & West Midlands. Our team of RICS Chartered surveyors have helped over 10,000 clients in the past five years.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No recent history of asking for reviews

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4.9

All reviews

(154)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Had a great discussion with David at CWH where he gave me good objective advice to help me decide on the type of survey I wanted doing. I then decided to get CWH to carry out the chosen survey and received a prompt report from Ben, the surveyor, who was also very happy to have a follow-up conversation by phone. I was really happy with the service provided.

9 January 2026
Unprompted review
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Reply from CWH Surveyors

Great to hear that David's advice helped you choose the right survey, and that Ben's prompt report and follow-up call were both so helpful. That end-to-end experience is exactly what we aim for — thank you for sharing!

Rated 5 out of 5 stars

Excellent communication and a pleasure…

Excellent communication and a pleasure to deal with. Fast efficient service.

7 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you, Melissa — clear communication and a fast, efficient service are things we really care about, so this is lovely to hear. We appreciate you taking the time to share your feedback!

Rated 5 out of 5 stars

The survey

The survey was in depth and comprehensive, and the advice given was very helpful in making immediate and future plans.

16 January 2026
Unprompted review
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Reply from CWH Surveyors

Delighted the survey gave you a clear basis for both your immediate and longer-term plans — that's exactly the kind of value we want it to provide. Thank you for the lovely feedback!

Rated 5 out of 5 stars

Great personal service

Great personal service. Thoroughly recommend Wayne Goodwin. We are moving down from Scotland, and the amount of detail in the survey report compared to a Home Buyer’s reports in Scotland is chalk and cheese.

21 January 2026
Unprompted review
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Reply from CWH Surveyors

Welcome to the Midlands! We'll be sure to pass your kind words on to Wayne — and it's great to hear the depth of our Level 3 survey report made such an impression compared to what you'd seen before. Wishing you all the best with the move!

Rated 5 out of 5 stars

I wanted to share my feedback on the…

I wanted to share my feedback on the recent survey service I received. I was very pleased with your professionalism, thoroughness, and clear communication throughout the process. The team handled everything efficiently and made the experience smooth and stress-free. I truly appreciate your attention to detail and expertise, and I would be happy to recommend your services to others.

2 March 2026
Unprompted review
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Reply from CWH Surveyors

Thank you so much, Sweta — smooth, stress-free and thorough is exactly the experience we work hard to deliver. We really appreciate the kind words and your recommendation!

Rated 5 out of 5 stars

Excellent service

Excellent service. Booked for a RICs valuation. Prompt service both for the initial booking and subsequently when we needed an additional desktop valuation. This was provided within an hour at no additional cost.

25 January 2026
Unprompted review
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Reply from CWH Surveyors

Thank you for the kind feedback! We're really pleased the RICS valuation booking was straightforward, and that we could turn around the additional desktop valuation so quickly. Great to know the whole experience hit the mark.

Rated 5 out of 5 stars

Excellent professional friendly service

Excellent professional friendly service. Information is thorough, clear and concise, good local knowledge, timely and they willing to answer questions. We would definitely use their services again.

5 December 2025
Unprompted review
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Reply from CWH Surveyors

Really glad to hear the report was thorough, clear and that our local knowledge came in useful — and we're always happy to answer questions along the way. Thank you, and we'd love to help again in the future!

Rated 5 out of 5 stars

Very thorough inspection

Very thorough inspection. Timely and comprehensive report.

16 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Boguslaw — thorough, timely and comprehensive is exactly what we aim to deliver every time. Really appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Victoria was so helpful and took time…

Victoria was so helpful and took time to speak to me about the survey and provide reassurance. Process of booking survey was also very smooth

2 December 2025
Unprompted review
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Reply from CWH Surveyors

We'll pass your kind words straight on to Victoria, Sally! We're really glad she could take the time to talk things through and put your mind at ease. Wishing you all the best with your property!

Rated 5 out of 5 stars

Survey feedback

Easy to deal with good feedback on the property and raised issues we had missed

19 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Bryan — picking up on things that might otherwise be missed is one of the most important things a good survey does. Really pleased the feedback was useful and easy to deal with throughout!

Rated 5 out of 5 stars

Prompt & thorough Survey

I wanted the Survey done quickly which CWH were able to do for me. The Surveyor rang me after the Survey to discuss his initial findings as agreed. The Survey report arrived in my Inbox very promptly. The Survey was very detailed and thorough but well laid out and easy enough to follow with useful photographs too. I have subsequently spoken to the Surveyor to check something out which was a great help. CWH fully delivered!

15 December 2025
Unprompted review
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Reply from CWH Surveyors

Brilliant to hear, Tim — quick turnaround, a clear and detailed report, a post-survey call and ongoing support afterwards is exactly what we strive to deliver. Thank you for such a thorough and kind review!

Rated 5 out of 5 stars

Great Company - Highly Recommend

A really professional service from start to finish. From the initial telephone conversation explaining the services offered to the agreed verbal conversation immediately after the inspection to the report itself everything was highly efficient and easy to understand. The company went out of their way to squeeze in a valuation for us just before Christmas and to make sure we had the report before the break, which was beyond expectations.

22 December 2025
Unprompted review
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Reply from CWH Surveyors

This is such a kind review, Karen — thank you! Squeezing in the valuation before Christmas so you had everything in hand over the break was something we were really happy to do. All the best with everything ahead!

Rated 5 out of 5 stars

Excellent service.

Excellent service. Very professional and always accessible throughout the process.

17 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Ovays — professional and accessible throughout is exactly the standard we hold ourselves to. Really glad to hear the experience lived up to that!

Rated 5 out of 5 stars

Fast response to enquiry

Fast response to enquiry. Sorted a date swiftly.
The report is thorough and the points made are clearly understood. I am pleased we used this company and the report gave excellent advice.

17 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Graham — a fast response and a clear, well-reasoned report is exactly what we aim to deliver. Really pleased you found the advice so helpful, and glad you chose CWH!

Rated 5 out of 5 stars

Very happy with the service provided by…

Very happy with the service provided by the staff at CEH Surveyors. The report was easy to read and understand and comprehensive. When I spoke to the team they answered all my queries so I could understand what needed doing, would definitely use them again in the future

11 November 2025
Unprompted review
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Reply from CWH Surveyors

So glad the report was easy to follow and that the team could answer all your queries, Sally — making sure you fully understand the findings is really important to us. We'd love to help again in the future!

Rated 5 out of 5 stars

High quality service and survey

High quality service and survey.
Surveyor was available on several occasions to answer follow up questions and give advice

11 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you — having the surveyor on hand to answer follow-up questions is something we really value, so it's great to hear that made a difference. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent in every way!

Phillip provided a comprehensive and timely survey of our prospective property.

He is knowledgeable regarding the area and highlighted several issues that we had not previously considered.

Communication was flawless and Phillip provided clarification and support following our survey.

We are impressed by his professionalism and expertise.

We recommend Phillip wholeheartedly and would not hesitate to use his services in the future, should the occasion arise.

Many thanks, Phillip.

23 December 2025
Unprompted review
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Reply from CWH Surveyors

Patricia, this is such a wonderful review — we'll make sure Phillip sees every word! Comprehensive, knowledgeable and brilliant at communicating clearly is exactly what we'd want said. Thank you so much, and we'd love to help again in the future.

Rated 5 out of 5 stars

The service provided was detailed

The service provided was detailed and organised. After the completion the report came through in a couple of days which was amazing. The report was thorough and detailed making our minds up not to purchase the property. Very happy with the detail we received. We had the level 2 survey and it was great.

30 December 2025
Unprompted review
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Reply from CWH Surveyors

Thank you, Tina — a Level 2 survey giving you the information you need to make such an important decision is exactly what it's designed for. We're really glad the report was thorough and came through so quickly. Best of luck finding the right property!

Rated 5 out of 5 stars

excelent service

They were able to accomodate us at quite short notice, and we were able to speak with the surveyor personally after he had conducted his report which was helpful.

20 December 2025
Unprompted review
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Reply from CWH Surveyors

Really glad we could fit you in at short notice, Darren, and that speaking directly with the surveyor after the report was helpful — that personal touch makes a real difference. Thank you for the kind feedback!

Rated 5 out of 5 stars

Excellent Company!

Neil was excellent at communicating the information for the survey on the house I am buying. I am new to this process but he took the time to talk me through aspects of the survey and the searches that followed. I would highly recommend this company for their services.

12 December 2025
Unprompted review
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Reply from CWH Surveyors

Taking the time to walk you through everything — especially when it's your first time — is something Neil and the team genuinely care about. Thank you so much for the recommendation, and best of luck with the purchase!

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