After getting scammed, I was just trying to find anyone who could help. I’m really glad I ended up choosing them. They actually took the time to look into my case instead of sending generic replies. T... See more
Company replied
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See what reviewers are saying
The whole situation dragged on and I was close to giving up. But eventually I got an update from the bank and things finally started moving. I’m honestly very thankful for their help, I don’t think I... See more
Company replied
I was the victim of an online scam, losing thousands of euros on an unregulated platform... I am not sure if I can put the name down here, but they are not operating anymore. I contacted cyberclaims l... See more
Company replied
I got scammed off almost 50 grand, I hired a hacker before, was a waste of time. So I started searching for alternatives and was not sure if there are any to be honest. I found cyberclaims, they appea... See more
Company replied
4.1
Great
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got a prompt response from…
I got a prompt response from Cyberclaims and their operative spoke to me in honesty and told me about more than just the pros and cons of trying to recover lost cryptocurrency. I appreciate the time they took to pay attention to a claim as small as mine. Thanks for the trouble!
10 January 2025
Unprompted review
Do you have an agent named Darren Kaplan
Do you have an agent named Darren Kaplan
8 January 2025
Unprompted review
No Plus or Minus Experience
I came across this website due to crypto scam which happened to me recently, and talk to a very pleasant person name "Craig" on the phone. He seems to know about crypto scams but I could not verify any independent successful cases similar to mine in their credit. Definitely, they are not lawyers. Their jurisdiction on these crypto criminals is questionable, They might be good but upfront costs were pretty hefty with out knowing or getting any guarantees from them. However, to me a legit good business company is the one who assures about their services to their customers if they are charging upfront. They did not want to do that. I was planning to cut a deal with them to try them but they cancelled my file because we could not agree to their upfront cost plan. Therefore, I can not make plus or minus comments about them. Since, I am in US, I could not find any independent reviews on line about them either. However, its very unfortunate that we could not work out the deal because in case of successful recovery, as they boast of their ability, I would have definitely advertise their company at quora, Reddit and google to earn them alot of US business because a lot of crypto victims in US are looking for a trustworthy company to deal with crypto scams. Right now only reviews about them are on Trust pilot.
11 October 2024
Unprompted review
Reply from Cyberclaims
Dear Efti,
Thank you for taking the time to share your experience and feedback. We appreciate your acknowledgment of Craig's professionalism during your consultation. However, we would like to clarify a few points mentioned in your review.
Independent Reviews:
Our company has verified reviews across multiple platforms, including Google Reviews, Sitejabber, and Trustpilot. These platforms reflect the positive experiences of many clients who have successfully used our services. Additionally, we encourage you to visit our website, where we provide links to Dutch governmental portals where you can verify our company’s registration and legitimacy.
Upfront Costs and Guarantees:
While we understand the hesitation regarding upfront costs, these fees cover the resources and expertise required to pursue complex recovery cases. Like any professional service, results cannot be guaranteed due to the unpredictable nature of the cases we handle. However, we are transparent about our process and work diligently to maximize outcomes for our clients.
Transparency and Jurisdiction:
Our team specializes in cryptocurrency recovery and works within the boundaries of applicable laws and jurisdictions. We provide clear explanations of our methods and limitations during the initial consultation to ensure clients make informed decisions.
We regret that we couldn't find a mutually agreeable solution to proceed with your case but remain open to addressing your concerns further. If you'd like to explore how we can assist you in the future, please feel free to reach out.
Best regards,
The Cyberclaims Team
I recommend these guys
I recommend these guys, very easy communication and a professional approach. I want to thank the Cyber claims support team, which responded to all my questions and their answers were really quick! I appreciate their help
22 August 2024
Unprompted review
Reply from Cyberclaims
Dear Franziska,
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you found our communication easy and our approach professional. Our team is dedicated to providing quick and helpful responses, and we’re glad we could assist you effectively.
We truly appreciate your recommendation and are here to support you whenever you need us!
Best regards,
The Cyberclaims Team
great experience to talk
It's was a great experience to talk with the representative of Cyberclaims. He explains everything very clearly and inform me about the whole scenario what will happen and what will I get in response.
I really appreciate the behavior and professionalism the way he talk.
30 August 2024
Unprompted review
Reply from Cyberclaims
Khurram,
Thank you for your kind review! We’re thrilled to hear that you had a great experience speaking with our representative. Clear communication and professionalism are key values for us, and we’re glad that our team was able to provide you with detailed explanations and guide you through the process.
Your appreciation means a lot to us, and we look forward to continuing to assist you.
Best regards,
The Cyberclaims Team
We are still in process of…
We are still in process of investigation, no settlement has been reached yet, but I can tell, these guys are very professional and indeed caring. Highly recommended.
20 August 2024
Unprompted review
Reply from Cyberclaims
Thank you for sharing your feedback and for your kind words about our team. We're committed to providing professional and caring service, and it's great to hear that you've had a positive experience with us so far.
While the investigation is still ongoing, please know that we are fully dedicated to achieving the best possible outcome for you. Your trust and recommendation mean a lot to us, and we will continue to work diligently on your case.
If you have any questions or need further assistance as we move forward, don't hesitate to reach out. We're here to support you every step of the way.
Warm regards,
The Cyberclaims Team
Literally a waist of time and your…
Literally a waist of time and your money I dealt with this company and all I did was loose another 1500 dollars.theres no way to recover your crypto if you are scammed so cut your losses and move on .wish you all good luck
10 April 2024
Unprompted review
When our website fell victim to a…
When our website fell victim to a cyberattack, they quickly took control of the situation. Their expertise in website forensics helped us not only recover our data but also strengthen our defence against future attacks. Their service exceeded our expectations.
24 July 2024
Unprompted review
Reply from Cyberclaims
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear that our team was able to quickly address the cyberattack on your website and provide you with effective solutions.
Our goal is always to not only recover from such incidents but also to fortify your defenses against future threats. It’s gratifying to know that our website forensics and support have exceeded your expectations and helped you enhance your security.
If there’s anything more we can do for you or if you have any further questions, please feel free to reach out. We’re here to support you every step of the way and ensure your online presence remains secure.
Best regards,
They helped us recover our lost…
They helped us recover our lost cryptocurrencies after a fraudulent attack. Their team demonstrated a high level of knowledge and skill in investigating cryptocurrency crimes. We received detailed information and support, which was key to our successful recovery.
23 July 2024
Unprompted review
Reply from Cyberclaims
Thank you for your thoughtful review and for sharing your positive experience with our team. We’re delighted to hear that we were able to assist you in recovering your lost cryptocurrencies after the fraudulent attack.
Our team is dedicated to applying their expertise and skill to every cryptocurrency investigation, and it’s rewarding to know that our detailed information and support played a crucial role in your successful recovery.
If you need any further assistance or have any questions as you move forward, please don’t hesitate to reach out. We’re here to support you and ensure that your experience remains positive.
They have become our partners in our…
They have become our partners in our fight against cybercrime. Helping in the protection of our brand from cyber-attacks and counterfeiting was impressive. We experienced a significant boost in the protection of our intellectual property and can confidently say their service is worth every penny.
19 July 2024
Unprompted review
Reply from Cyberclaims
Thank you so much for your glowing review. We’re thrilled to hear that our partnership has made a significant impact in your fight against cybercrime and in protecting your brand from cyber-attacks and counterfeiting.
It’s rewarding to know that our efforts have resulted in a notable boost in the protection of your intellectual property. We take great pride in our work and are dedicated to delivering value and security to our partners.
Your confidence in our service means a lot to us. If there’s anything more we can do to support your ongoing efforts, please feel free to reach out. We’re here to ensure your brand remains well-protected and resilient.
Best regards,
Helpful and polite
Helpful and polite, I got a free consultation that already helped me to understand my situation. I believe my money has been held frozen due to KYC issues, but it turned out to be a scam... Now we are working together on fixing it.
15 July 2024
Unprompted review
Reply from Cyberclaims
Dear Renna,
Thank you for sharing your experience and for your kind words. We’re glad to hear that our consultation was helpful in clarifying your situation and identifying the scam.
It’s important to us that you feel supported throughout this process, and we’re committed to working closely with you to resolve the issues with your frozen funds. Our team is dedicated to addressing each challenge and finding the best solutions to recover your assets.
If you have any further questions or need additional assistance as we move forward, please don’t hesitate to reach out. We’re here to help every step of the way.
Best regards,
Based on my experience with them
Based on my experience with them, they are good by expensive and cannot do much if the police are not getting involved. They sent me to the police, however, it was not clear to me that I needed to do that. Thank god in my case the officer helped us to move the case forward. I am seeing good progress now, but I am not sure how it could go if the police would not help...
8 June 2024
Unprompted review
Reply from Cyberclaims
Niamh,
Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you’re seeing progress in your case.
We understand that navigating the process can sometimes be complex, and we strive to provide clear guidance throughout. It's true that involving law enforcement can significantly impact the progression of a case, as their resources and authority are crucial in many situations.
We’re pleased that you received the support you needed from the police and that we were able to assist in directing you towards the right steps. Your feedback helps us improve our communication and services, and we’re committed to making the process as straightforward as possible for all our clients.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We’re here to support you every step of the way.
Best regards,
I love these guys
I love these guys, they were helpful and nice to me throughout the process! We spend 3 month together tracing and recovering my money AND ACHIVED SUCCESS! Regulators ruled in my favour and made the bank reverse the charges! Thank you endlessly. You are the best!
31 May 2024
Unprompted review
Reply from Cyberclaims
Dear Eve,
Thank you so much for your kind words! We’re thrilled to hear that you’re satisfied with the outcome of your case and that we were able to assist you in recovering your funds.
It was our pleasure to work with you over the past three months, and we’re delighted that the regulators ruled in your favor and the bank reversed the charges. Your positive feedback is a great reward for our team’s dedication and effort.
If you ever need further assistance or have any questions in the future, don’t hesitate to reach out. We’re here to help and look forward to supporting you again if needed.
Thank you once again for your trust and for being such a wonderful client!
Best regards,
I contacted them a year ago and today I…
I contacted them a year ago and today I got a message from my bank that they will finally provide me with a compensation! The fight is over and I was able to win it! Endless thanks to the team!
20 May 2024
Unprompted review
As a victim of fraud
As a victim of fraud, I was looking for a company to assist me and I do not regret choosing Transparent Business Solutions. They very attentive to my problem and I left satisfied with their services. They were also able to refer me to a law firm I am working on civil proceedings with now. Top notch!
15 May 2024
Unprompted review
Craig went out of his way to be helpful…
Craig went out of his way to be helpful and I am very grateful for his advice. He gave me a step by step procedure that I needed to take to get recompense if possible.
8 May 2024
Unprompted review
Good and reliable
Good and reliable. I reached out to them looking for crypto tracing, the report has been prepared professionally. They also gave me some recommendations on how to move forward with the police.
1 May 2024
Unprompted review
Hi they have give advice by telling me…
Hi they have give advice by telling me , it’s doesn’t make sense spend my money for the recovery, cuz money it’s that small but the money the will be asking it’s doesn’t make sense for me to pay that, otherwise any other company I asked, the I asked me to pay but this company they honest telling the truth, thanks for advice.
6 May 2024
Unprompted review
Positive Experience
It was nice dealing with them, they helped me with tracing crypto that had been stolen from me. I was able to figure out how it was moved and where it actually went and passed the info to the police. They got very interested in the report, so hopes are high.
12 January 2024
Unprompted review
Their website takedown service was…
Their website takedown service was impressively efficient. Their team's expertise in combating cyber threats becomes apparent from the beginning. Highly recommended.
18 March 2024
Unprompted review
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