Cybx Reviews 61

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with their orders, frequently reporting that items were never shipped or received, even after extended waiting periods. Customers also encountered issues with products, noting that they did not receive the items they purchased. Reviewers also experienced problems with the company's website, which often became inaccessible or non-functional, making it impossible to track orders or contact support. Delivery services were consistently criticized, with tracking numbers often being invalid or showing packages stuck in transit, particularly from international locations. Furthermore, many customers reported issues with payment, where products were not delivered after payment, and attempts to secure refunds were unsuccessful.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report placing orders for... See more

Product

Customers consistently express disappointment with product delivery. Many reviewers report not receiving... See more

Website

Customers consistently note negative experiences with the website. Many reviewers report that the website... See more

Delivery service

Clients share negative opinions on delivery service, primarily due to widespread issues with tracking and... See more

Payment

People report negative experiences with payment. Many customers describe issues where charges were applied... See more

Reviews shaping this summary

Rated 1 out of 5 stars

CYBX HyperCool AC units...SCAM. Ordered August 1, 2025, never shipped, never received. Googled company only to find out CYBX is a baby stroller and car seat company. 1st time I failed to research... See more

Rated 1 out of 5 stars

Ordered an item early July 2025. Received a tracking number for item showing it was shipped from mainland China to Hong Kong. After 7 week tracking said it went through customs. Since then no other... See more

Rated 1 out of 5 stars

Do not order anything from this company, I repeat do NOT order anything from this company. they a complete scam. and yes I should have researched before ordering. I did get a response to my first emai... See more

Rated 1 out of 5 stars

SCAM - No working phone number Website states 7-14 business days for delivery. Purchased over 14 business days ago. Received an email the day after purchase (8/4), stating my items were shipped,... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

61 reviews

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Rated 1 out of 5 stars

How do we start a class action lawsuit…

How do we start a class action lawsuit against Shopify and these companies on here that are not legitimate ? Shopify should be verifying these companies. They are the ones we pay our money to. Are they legitimate ? I’m tired of being scammed !!

8 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an item early July 2025

Ordered an item early July 2025. Received a tracking number for item showing it was shipped from mainland China to Hong Kong. After 7 week tracking said it went through customs. Since then no other info and company has nut responded to my email. Seeing similar complaints I wish I had checked this site first. Lesson learned.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Like everyone else on here

Like everyone else on here, I was scammed.
Ordered in July. 2 week later received an email to review my order.....which I hadn't received. Checked the shipping # they gave me; it said my package was in Hong Kong. I've tried contacting CYBX but nothing.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Can I give them no stars since the…

Can I give them no stars since the company doesn’t exist? I ordered a pool float, received tracking information fairly quickly but that information led to nothing after a few weeks and the company is gone. I have reported this to my bank.

4 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!!
Never received product from July
Had tracking number now everything has disappeared!
Can’t even see info anymore!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

It’s time to start a class action…

It’s time to start a class action lawsuit against Shopify and Facebook for not vetting advertisers. With losing $300 total this year alone on TWO scam stores, both advertised on Facebook using Shopify, both companies are compliant and liable for damages.

21 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered the lock night stand with clock, never got shipped, no customer service, no website to go through. Complete
SCAM, SCAM, SCAM!!

6 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM

I purchase floats for the Pool a month ago... They were delayed with a tracking number that said it was coming from Hong Kong. This week it said it was local. Out-for-delivery two days ago and delivered yesterday. Which of course makes no sense - and the PACKAGE WAS NOT DELIVERED. Now their phone is not answered and either are my emails.

26 August 2025
Unprompted review
Rated 1 out of 5 stars

CYBX HyperCool AC units...SCAM

CYBX HyperCool AC units...SCAM. Ordered August 1, 2025, never shipped, never received. Googled company only to find out CYBX is a baby stroller and car seat company.
1st time I failed to research a company before purchasing. Apparently this scam takes your money and runs away.
They advertised u-shape AC units at a good price. Obviously, too good to be true!
There is no active number for company nor any "customer support!"
Already placed a fraud report to bank!

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered an ultra clean vacuum

Ordered an ultra clean vacuum, complete SCAMMMMMMMM!!!!!!!!. Received a survey asking to rate the product. NO WORKING NUMBER, NO WORKING EMAIL AND NO PRODUCT!!!!! Horrible don't buy from them at all.

5 August 2025
Unprompted review
Rated 1 out of 5 stars

I should know better

I should know better. Same story deal from Facebook and looked legit now site and number fails.

Fortunately, Capital One card was used and these guys must be a known issue as I got refund same day!

11 August 2025
Unprompted review
Rated 1 out of 5 stars

My question how can Facebook keep…

My question how can Facebook keep listing this company. And it’s not the real company. It’s a scam. How are they not liable. This has happened to so many people. They got me for $80. Come on Facebook ??

25 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Put in 2 orders. They took our money and we did not ever receive any items.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Took my money never sent products now no website and the phone number isn’t working. Put in a complaint with citi bank hope to get my money back

8 August 2025
Unprompted review

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