I bought a ladies folding bike. Living too far away to visit, I rang the store at Nottingham a couple of times to ask questions before I bought it. The gentleman I spoke with was very friendly and... See more
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Review summary
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Reviews shaping this summary
Many years ago I bought a foot pump from Cycle King, Rochester. It’s recent taken to letting air out of the tyres and no amount of my uninformed fiddling could cure it. I took it back to the shop, th... See more
I wanted a Raleigh Pioneer and while searching online discovered Cycle King's January Sale with 44% off the Crossbar Trail including free delivery. I paid by card immediately on Jan 27 and they delive... See more
I tried to purchase a bike on their website, however at the checkout it said collection only and I live at the other side of the country. I sent them an email expressing my desire to purchase a bike f... See more
Company details
- #11 of 12 best companies in Recreation centre
Written by the company
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Contact info
United Kingdom
- info@cycleking.co.uk
- cycleking.co.uk
4.6
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 17% of negative reviews
Typically replies within 24 hours
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Excellent company.
I bought a ladies folding bike. Living too far away to visit, I rang the store at Nottingham a couple of times to ask questions before I bought it. The gentleman I spoke with was very friendly and helpful. And most importantly, after sales queries were also excellent.
The bike was also quick delivery. A trusted company and thank you.
22 July 2026
Delivery was ahead of schedule
Delivery was ahead of schedule. Everything was very well packed. I enjoyed overall experience:)
28 July 2026
All over good service very satisfied…
All over good service very satisfied with customer service. Friendly and kind staff at pinner store
13 July 2026
I’d highly recommend Cycle King to…
I’d highly recommend Cycle King to anyone & everyone who’s looking for a bicycle or bike parts, their Customer Service Is Fantastic, very friendly and helpful. They were an absolute pleasure to deal with.
25 July 2026
Exceptional customer service
Exceptional customer service. From order, to in shop assistance from Liam and great management. Croydon branch were very friendly staff, great, efficient service and a good quality bike. Thank you
24 July 2026
I just visited cycle king store in…
I just visited cycle king store in Luton.I had problem with my cycle front light.The gentle man gave me very good customer service.I asked him do I owe some money.He said no it’s all ok.There service is perfect and professional.Full marks to them.Its absolutely amazing
Many thanks,
Mazhar
2 August 2026
Unprompted review
Thank you Simon the mechanic top man…
Thank you Simon the mechanic top man had my bike in and out fast fix rides just like it was bulit by a machine good pint of milk that man top boy many thanks Simon 👌
31 July 2026
Unprompted review
Derby Branch
Great team….super knowledgeable and friendly.
Can’t fault them.
26 July 2026
Unprompted review
Excellent service
Excellent service, made everything clear and were so quick and helpful. So glad we went here , wish i'd tried them first !
27 July 2026
Unprompted review
Great service
I tried to purchase a bike on their website, however at the checkout it said collection only and I live at the other side of the country. I sent them an email expressing my desire to purchase a bike from them, they rang me and arranged for the bike to be posted out to my home address. They were really helpful, I am delighted with the customer service and my purchase. Thank you
19 July 2026
Friendly service and great prices
16 July 2026
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Super helpful with what we needed.
22 July 2026
Unprompted review
Way ordering and kept up to date with…
Way ordering and kept up to date with order throughout
8 July 2026
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