I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy I went with CycleSouq. I was looking for something that wouldn't break the bank but still high quality, and they totally delivered. The staff were professional and the delivery was quick... See more
Company replied
I’ve been a happy customer of CycleSouq.ae for a while now — we’ve bought 5 cycles from them over the years, and each time the experience has been seamless. The quality of their bikes, delivery,... See more
Company replied
i bought a man city bike from KSA. it has been a bit long shipment and with no clear extracosts because of custom duties, however at the end the bike arrived. it's a beauty. the packaging was well... See more
Company details
Written by the company
At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.
Contact info
Dubai, U.A.E.
- +971551523439
- Hello@CycleSouq.com
- cyclesouq.com
4.3
Excellent
494 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
good quality
28 August 2025
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Nice bike for kids at affordable price
25 August 2025
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Best deal in Dubai.
Best deal in Dubai.
Good quality bikes for kids for an affordable price.
23 August 2025
Unprompted review
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Customer Care
Supportive customer care from Belle
Got delivered in no time by delivery team
21 August 2025
Unprompted review
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very good price and very good service
19 August 2025
Unprompted review
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very unprofessional
I bought a bike on a friday and got an email confirming the order right after and that I should be informed about delivery later on. 3 days later I got a call informing the item is no longer available! I needed the bike that week. Very unprofessional.
22 August 2025
Unprompted review
Reply from CycleSouq.com
Thank you for sharing your feedback. This situation occurred due to a stock sync issue between our warehouse and website, which has since been resolved. While we always strive to maintain accurate stock levels, occasional discrepancies can occur. We understand your frustration and sincerely apologize for the inconvenience. Our team is continuously improving our system to ensure such incidents don’t happen again.
easy browsing and fast delivery
24 July 2025
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Bicycle delivered in 2 days
Bicycle delivered in 2 days. Very good price and quality. Recommend.
23 July 2025
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
I am satisfied with the service overall…
I am satisfied with the service overall even though I had to follow up about the delivery and return of the item. It got done in the end so thank you to the team.
30 July 2025
Reply from CycleSouq.com
Thank you for your feedback! We're glad your issue was resolved, and we appreciate your patience and understanding. Your support means a lot to us! 🚴♂️
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
profesional team and I got a good price…
profesional team and I got a good price for the bike
It was assembled and in perfect considtion
28 July 2025
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
High quality at the lowest prices
25 July 2025
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Fantastic Shipping and packaging
Fantastic Shipping and packaging. I really like to shop again and again.
21 July 2025
Unprompted review
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Good website poor product experience
Good website, good communication on WhatsApp and easy to track order.
Disappointing product experience from manufacturer. Handle bars not taped, no end plugs, stem and fork twisted and not aligned. No electrical tape for handlebar tape ends.
23 June 2025
Reply from CycleSouq.com
Thank you for your feedback. We’re glad you found our website and communication smooth. We apologize for the issues with the bike’s assembly, these are manufacturing defects, and we always aim to resolve them promptly. Your input helps us improve both our products and services.
Reply from CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
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