Literally so full of spam inquires its crazy. Basically you will spend all day responding to inquiries that end up trying to get you to go sign up for certain Carfax type websites. You think you have... See more
Company replied
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Sold my motorcycle in 4 days so I’d give CT 10 stars for that! The reason I took off one star is I was contacted by two separate scammers who each wanted me to buy vehicle reports from companies they... See more
Company replied
Ive had my bike listed since November and the only contacts that Ive had is spammers. No one real has contacted me. It's listed with very competitive price with great pictures and I even paid for th... See more
Company replied
To many scammers on this site and from past experiences email communications with prospective buyers thru cycletrader is like using Morse code with a low flash light battery. I was just going to try a... See more
Company replied
Company details
Written by the company
Find new and used motorcycles for sale by owner or dealer. Buy or sell Harley-Davidson, Kawasaki, Suzuki, Yamaha or Honda motorcycles.
Contact info
34475, Ocala, United States
- cycletrader.com
2.7
Poor
2K reviews
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Your company is great
Your company is great, just not getting any calls. Not your fault.
27 August 2024
Reply from Cycle Trader
We appreciate your kind words about our company. We understand your frustration with the lack of calls. We are always striving to improve our services. If you’re still looking to sell, please contact ads@traderonline.com for additional resources to help your listing stand out from others.
CycleTrader does care about fraud!
CycleTrader does care about fraudulent ads on their site. Called them and gave them details about one. They followed up and removed the ad.
2 September 2024
Unprompted review
Reply from Cycle Trader
We appreciate you taking the time to share your experience. We're glad to hear that we were able to help remove the fraudulent ad.
easy setup and lots of views
instructions for getting setup were great. the number of views and contacts has been impressive. the decision to continue my ad was a no brainer.
26 August 2024
Reply from Cycle Trader
We appreciate your kind words and are thrilled to hear that you've had a positive experience with our service. It's wonderful to know that the setup process was straightforward and that you're seeing great results with your ads.
generally easy to use
generally easy to use, but it would be better to make it easier to reply to messages on the phone.
18 August 2024
Reply from Cycle Trader
We appreciate your feedback and are glad you find the app generally easy to use. We're always looking for ways to improve the user experience, and we'll definitely consider making it easier to reply to messages on the phone.
I’ve had about 60 people message me so…
I’ve had about 60 people message me so far , all seem to be scams.
17 August 2024
Reply from Cycle Trader
We understand your frustration with the messages you've received. We strive to provide a safe and secure platform for our users. We're committed to addressing any concerns regarding scams and will continue to work towards improving user safety.
The bike has gotten a lot of exposure
The bike has gotten a lot of exposure! Hopefully it will sell!
14 August 2024
Reply from Cycle Trader
We're thrilled to hear you're happy with the exposure your bike is getting. We wish you the best of luck with your sale!
There are too many scammers on this…
There are too many scammers on this site. I know there is nothing CT can doo, just making them aware!
16 August 2024
Reply from Cycle Trader
We understand your concern about scammers. We are committed to providing a safe and secure platform for our users. We appreciate you bringing this to our attention. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
I would give it no stars if I could
I would give it no stars if I could. As soon as I listed my bike got about a dozen automated like responses which I thought were legitimate responses, however they all turned out to be robots or some people in India looking to scam. The whole time (the ad is still up), I would randomly get these stupid fake responses repeating everything that was on the listing. Don't bother. I tried to get my money back from their customer service, but it's nonrefundable. They would not or could not explain to me what they are doing to stop fraudulent responses and scammers. Again, don't bother with this website.
As soon as I get the texts from numbers all over the US asking me questions about everything that I listed in the listing, I stop responding & delete the message & block the number for my own security purposes. I told you guys this when I spoke to you regarding all the fraudulent responses. All you said was you're doing everything you can to stop it, that the subscription is nonrefundable. Total BS.
After responding to every single question about my listing via text with someone who I thought was interested, this is the last response I received & I saved it because it actually made me laugh:
"Please, sir, it is of utmost importance that I conduct this transaction perfectly since I am an engineer away on a ship and have no access to email or phone. I am purchasing this for my son who will be the primary user thusly. I will need the bank number ((account) to properly deposit the funding source. Please forward deposit location information appropriate for success on your earliest convenience"
21 August 2024
Unprompted review
Reply from Cycle Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
CYCLE TRADER IS THE WORST
I have received nothing but spam text messages since my posting. Paid full price. Cant even upload a simple video. You have to link a youtube or vimeo page. Save yoursefl the hassle and use anything but cycle trader!!!
20 August 2024
Unprompted review
Reply from Cycle Trader
We understand your frustration with the spam text messages and the limitations on video uploads. We appreciate you bringing this to our attention and will work to improve your experience.
I've tried selling a motorcycle 12…
I've tried selling a motorcycle 12 times on CL. Many scammers. Counterfeit cash and or checks. Many pranksters. Anyone can put anyone's name phone number in a listing message box. So as this result, I have to have strict guidelines. Can not delete a message. I want to be able to block and or delete in the message box.
20 August 2024
Unprompted review
Reply from Cycle Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. If you have any additional information that can aid us in preventing this in the future such as their contact info, please feel free to share it at fraud@traderinteractive.com.
they helped me download my video that i…
they helped me download my video that i had no idea how.
12 August 2024
Reply from Cycle Trader
We're so glad to hear that our team could assist you with downloading your video! It's great to know we could make the process easier for you. If you ever need further assistance, please do not hesitate to reach out to our team at ads@traderonline.com. Thanks for sharing your experience!
I liked the posted ad itself
I liked the posted ad itself. It looks nice and the suggested paragraph for the ad is impressive. However the people that text can be rude and just shopping around. No real offers
5 August 2024
Reply from Cycle Trader
Thank you for your feedback! We're glad to hear that you liked the ad design and the suggested text. We understand that it can be frustrating dealing with non-serious inquiries. Please do not hesitate to reach out to our team at fraud@traderinteractive.com if you continue to come across fraudulent offers. Thank you for choosing Cycle Trader!
All excellent except perhaps the ad…
All excellent except perhaps the ad setting up. For sure I’m not totally literate but it seemed to have too many “glitches” for me anyway.
10 August 2024
Reply from Cycle Trader
Thank you for your feedback! We're glad to hear that you found an excellent experience on our marketplace. We understand that setting up an ad can sometimes be tricky, especially if there are any glitches along the way. Please do not hesitate to reach out to our team at ads@traderonline.com, so that we may assist you on making your listing stand out above the rest! Thank you for choosing Cycle Trader!
Overall performance
Good response from prospective buyers but 4 of them were total scammers. One even sent me a fake check for $9970.00.
Read Cycle Traders warning about scammers and pay attention.
10 August 2024
Reply from Cycle Trader
Thank you for sharing your experience. We’re glad you received good responses from prospective buyers but are sorry to hear about the scam attempts. Your advice is spot on—staying vigilant is key. We continuously work to protect our users, and your feedback helps us improve our efforts. If you encounter anything suspicious, please report it to our team at fraud@traderinteractive.com so that we may help you resolve this issue. Thank you for choosing Cycle Trader!
Beware I think its a scam!
Was the worst experience, and consider this to be a scam. Not one legitimate call, all scammers!!!! Beware your info is out there, and no protection. This should be illegal!!!! Do not give fill out any info apps that these scammers want as your bikes record of wrecks...ha what wrecks??? Shame on you cycle trader....hoping one day that you get what you are giving us! Scam!
1 June 2024
Unprompted review
Reply from Cycle Trader
We understand your frustration and apologize for the negative experience you've had. We take all feedback seriously and are committed to providing a safe and trustworthy platform for our users. We are constantly working to improve our processes and ensure the security of our users' information. We appreciate you bringing this to our attention and will investigate your concerns further.
Reply from Cycle Trader
Thank you for your feedback! We're thrilled to hear that you're receiving quick replies from interested buyers. If there's anything we can do to further enhance your experience, please don't hesitate to let us know. Happy selling!
I need assistance with an issue I…
I need assistance with an issue I encountered with your email system. My message to a seller took seven days to be sent, and by then, I had already bought a bike from another source. The ad is no longer useful to me. Could you please resolve this issue with your email system?
13 August 2024
Unprompted review
Reply from Cycle Trader
We understand your frustration with the delay in sending your email. We strive to provide a reliable email system and are committed to improving our service. We appreciate you bringing this issue to our attention and will investigate the cause of the delay.
Email communication System not working
The email system isn't operational. I used the Cycle Trader mail system to contact the seller, but it took 7 days for me to receive a message stating that my message had been sent. At first, I thought the seller wasn't responding, but after seeing the message, I waited 2 minutes for a response, which the seller acknowledged. However, since I had already purchased the bike, this add is pointless for me. I believe your email system isn't functioning properly. Regards,
Sam
10 August 2024
Unprompted review
Reply from Cycle Trader
We understand your frustration with the email system. We strive to provide a seamless experience for our users, and we apologize that you encountered this issue. We will investigate this matter further to ensure that our email system is functioning properly.
Reply from Cycle Trader
Thank you for sharing your feedback. We're sorry to hear you didn't receive as many responses as expected. We understand how important it is to connect with potential buyers, and we're constantly working to improve our platform. For additional assistance on making your listing stand out, please do not hesitate to reach out to our team at ads@traderonline.com so that we can help improve your responses!
Ease of use
Ease of use. Helpful staff when I needed to make a change in my sale item description.
2 August 2024
Reply from Cycle Trader
Thank you for your feedback! We're glad to hear that you found our platform easy to use and that our staff could assist you with your listing. If you need any further help, we're always here to support you. Thank you for choosing Cycle Trader!
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