Cyclis Bike Lease Reviews 1,176

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being professional, efficient, and customer-oriented, making the entire leasing process smooth and hassle-free. People frequently highlight the quick response times and clear communication, noting that the staff is very responsive and always helpful. The user experience is also highly regarded, with many finding the platform straightforward, functional, and easy to use. However, some customers also noted occasional delays in status updates and a few experienced a slow overall process, particularly when involving bike shops. A small number of people were dissatisfied with the product itself, mentioning issues with bike suitability or incorrect delivery dates.

What people talk about most

Service

Customers consistently note positive experiences with service. Many reviewers praise the fast and easy... See more

Product

People report ambiguous experiences with the product. Many customers express satisfaction with their bikes,... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform as... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team for being very... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

The Cyclis team is very responsive to either mail or phone communication. Their platform is straightforward, functional and clear. Also, they are quite flexible when returning a bike at the end of th... See more

Company replied

Rated 5 out of 5 stars

All communication went smooth and in a very satisfying time frame. I always got a quick responce in case I asked a question. The lady that handled my case was very correct and always came up with a so... See more

Company replied

Rated 5 out of 5 stars

Many bycicle shops to choose from Info website: 1. Simulation tool for wages 2. Overview maintenance budget 3. Details contract 4. Technical details bike

Company replied

Rated 5 out of 5 stars

Procedure clearly explained and super efficient. In less than one month the bike was ready to pick up. Communication has always been smooth and their website is extremely handy.

Company replied


Company details

  1. Leasing service

About Cyclis Bike Lease

Written by the company

Fietsen is tof. En fietsleasing met Cyclis Bike Lease is dat zeker.

Lease als werknemer of zelfstandige jouw droomfiets inclusief accessoires. Of bied als werkgever je medewerkers de kans om voordelig een fiets te leasen. Het kan allemaal!

  • Maximale flexibiliteit
  • All in servicepakket
  • Persoonlijke service
  • Complete ontzorging
  • Fietsleasing bij Cyclis Bike Lease?

    Written by the company

    Jij stuurt, wij trappen!
    Bij Cyclis Bike Lease doen wij het harde werk. Zodat jij en je werknemers zich kunnen focussen op puur fietsplezier.

    Contact info

    Wat kost fietsleasing?

    Via onze calculator bereken je je voordeel t.o.v. een privé-aankoop.

    4.7

    Excellent

    TrustScore 4.5 out of 5

    1K reviews

    5-star
    4-star
    3-star
    2-star
    1-star

    Replied to 100% of negative reviews

    Typically replies within 48 hours

    How this company uses Trustpilot

    See how their reviews and ratings are sourced, scored, and moderated.

    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    Smooth handling of bicycle purchase

    Many bycicle shops to choose from
    Info website:
    1. Simulation tool for wages
    2. Overview maintenance budget
    3. Details contract
    4. Technical details bike

    2 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Thanks for taking the time to share this! 😊 Smooth purchase and all the info at your fingertips, that’s the goal 😉

    Rated 5 out of 5 stars

    Responsive team, straightforward platform.

    The Cyclis team is very responsive to either mail or phone communication. Their platform is straightforward, functional and clear.
    Also, they are quite flexible when returning a bike at the end of the lease term e.g. with respect to keeping some accessories.

    16 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Thanks a lot for the lovely review! 😊 Glad the platform felt clear and that our team could keep things smooth from start to finish 🚲

    Rated 5 out of 5 stars

    Straightforward experience

    Straightforward experience. Easy to use and get a quote. Approval process went great
    No issue for the moment.

    14 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Sounds like a ride without bumps 😄 Thanks!

    Rated 5 out of 5 stars

    ....

    ..........

    4 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    In Morse zouden we zeggen 😉
    ...- . . .-.. ..-. .. . - ... .--. .-.. . --.. .. . .-.

    Decoded: Veel fietsplezier!

    Rated 4 out of 5 stars

    it would have been a 5 star

    it would have been a 5 star, were it not for the persistent emails on filling in this evaluation.

    4 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Thanks for your feedback And noted on the emails, we’ll try not to be too enthusiastic next time 😉

    Rated 4 out of 5 stars

    Quick and easy

    Aquick and easy way to lease auto bike.

    3 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    That’s the goal! 😊 Simple, fast and ready to ride

    Rated 5 out of 5 stars

    Happy customer

    I was provided with a link by my employer, and I had issues logging in. I was helped really quickly so I could order my bike the same day. Overall very clear app and quick process and friendly staff. Also loving my bike! :)

    6 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Thanks for taking the time to share this! 😊 Glad we could get you back on track quickly so you could order your bike the same day. Enjoy the ride! 🚲

    Rated 5 out of 5 stars

    A new lease and again a satisfying experience.

    All communication went smooth and in a very satisfying time frame. I always got a quick responce in case I asked a question. The lady that handled my case was very correct and always came up with a solution for any issue I had. Thanks Sarah.

    2 March 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Another lease, another smooth ride, just how we like it 😉🚲 Thanks for the great feedback, and we’ll make sure Sarah gets the credit too!

    Rated 5 out of 5 stars

    Great network of dealers

    Great network of dealers
    Very efficient and fast ordering process
    Very clear website

    21 February 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    From website to ride, all on track. Love to read that 😊

    Rated 4 out of 5 stars

    Direct contact

    Direct contact. Clear agreements.

    21 February 2026
    Cyclis Bike Lease logo

    Reply from Cyclis Bike Lease

    Direct and clear: perfect combo 😉
    Thanks!

    The Trustpilot Experience

    Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

    Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

    Learn more about other kinds of reviews.

    We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

    Learn about Trustpilot’s review process.

    Here are 8 tips for writing great reviews.

    Verification can help ensure real people are writing the reviews you read on Trustpilot.

    Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

    Take a closer look