CysterWigs Reviews 443

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I am shocked by how unprofessional the owner is. The whole company is this way. They change policies after you have already ordered under the old policy, the owner, Heather, posts such silly and... See more

Company replied

Rated 1 out of 5 stars

All info, address emails & ph # all incorrect, no way to reach this company. Sent wrong wig, attempted to notify their "customer service" via email &/or phone ALL info was wrong. Buyer beware.... See more

Rated 3 out of 5 stars

I had to make a purchase because I had a credit from a previous purchase. I don't like to shop at places that offer only credit and charge a high return fee but I obviously wasn't paying attention and... See more

Rated 5 out of 5 stars

I've had my eye on the Raquel Flirt Alert wig for awhile now. After watching Heather's video and reading reviews I ordered it when it went on sale. I couldn't be happier. The color (shaded cappuccin... See more

Company replied

Company details

  1. Wig shop

Information provided by various external sources

CysterWigs - Wigs for women. Specializing in wigs for women with Polycystic Ovary Syndrome (PCOS). We are also huge supporters of the LGBT community.


Contact info

2.1

Poor

TrustScore 2 out of 5

443 reviews

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Rated 5 out of 5 stars

You are professionals

You are professionals. Answers are given immediately. Your products are of impeccable quality and the hair pieces are top of the line. I love Heather’s candid reviews. My admiration goes to a company created by a young smart businesswoman that has made women love wigs and look fabulous wearing it.

8 May 2019
Unprompted review
Rated 5 out of 5 stars

A special thanks goes out to Whitney…

A special thanks goes out to Whitney Smith, who has helped me countless times with color choices from different brands and styles that are suitable to my round face. She goes the extra mile to find pictures and videos comparing various shades of hair color. I feel like I can always count on her help and that means a lot when one is in need of hair. As always, I get a lot of information from Heather's videos and greatly appreciate them too. I'm sure I will always be a loyal customer!!

7 May 2019
Unprompted review
Rated 5 out of 5 stars

Cysterwigs, unconventional heroes.

Cysterwigs is more than an online wig store. They’re also wig teachers, color artists and even confidence counselors. Heather and her team constantly reinforce the idea that there is more to life than the hair that grows out of your head. No matter where you are on your hair journey, they’ll help you find the hair that you need. A great company!

7 May 2019
Unprompted review
Rated 5 out of 5 stars

Cysterwigs has great prices

Cysterwigs has great prices, lots of extra discounts, and excellent customer service. Both my sister and I have purchased several wigs from them with complete satisfaction.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

NEVER LETS YOU DOWN

NEVER LETS YOU DOWN
CysterWigs never ever let's you down. Great customer service, on the ball every single order. I must have purchased at least a hundred wigs through the years and can surely tell you which companies that exceed expectations with true wig buyers. Hope CysterWigs will always be there for everyone. Heather built this for us! Love Love love CysterWigs. Can't beat their sales, deals, quality.

6 May 2019
Unprompted review
Rated 5 out of 5 stars

I've ordered multiple wigs from…

I've ordered multiple wigs from CysterWigs and have never been disappointed. They are reliable, provide great customer service, have a nice selection, great sales, and all the videos they provide take all the stress out of ordering a wig online.

4 May 2019
Unprompted review
Rated 4 out of 5 stars

Allure regular

The wig arrived timely. The color is beautiful. My only complaint is that it appears to have less hair and curl. It also states it was made in Japan.

3 May 2019
Unprompted review
Rated 5 out of 5 stars

Cysterwigs.com is the best place to…

Cysterwigs.com is the best place to order your wigs. I have ordered wigs for 40 yrs(no kidding)because l lost my hair as a teenager and l am now 58 yrs old. Other companies send wigs with fly away hair on top of the wig that you can't control. But not Cysterwigs.com. Their wigs are better quality! Thanks Cysterwigs.com for keeping the coupons coming for us who are on a low budget! I always buy Jackson...my favorite. Thank you Cysterwigs.com!

3 May 2019
Unprompted review
Rated 5 out of 5 stars

Amazing!

Quick shipping, nicely packaged, and the wig was exactly as described. Lowest prices I can find, with an easily navigable site and all sorts of added value with the videos, reviews, and community involvement.

3 May 2019
Unprompted review
Rated 5 out of 5 stars

STELLAR SERVICE

In the past two months I have purchased six wigs with one return because I did not like the color. My experience has been terrific...excellent customer service, excellent communication. After purchasing from three online retailers, Cysterwigs is #1 for me!

1 May 2019
Unprompted review
Rated 4 out of 5 stars

I purchased Mia Tress Allure in a…

I purchased Mia Tress Allure in a second color and took advantage of a great sale. The shipping wasn't as fast as I had hoped, I tried to call customer service but there is no customer service by phone, so I emailed. I think my email inquire helped to prompt someone and next day I received confirmation it had shipped it along a smidge. Beautiful hair (did not come with a hairnet - not sure why it didn't come with that - I always get one with other retailers -but no issues.

1 May 2019
Unprompted review
Rated 5 out of 5 stars

My first purchase went back

My first purchase went back, I totally picked wrong. The return went beautifully, you can tell a lot about a company your returning to. They have earned my trust and business. My reorder also went great and I love, love, love my new wig!!

30 April 2019
Unprompted review
Rated 5 out of 5 stars

Four wigs and counting! I love this store!

I've ordered four wigs from CysterWigs so far, and every experience has been great. I will definitely be ordering much more from them in the future. The site is really helpful with informative information about each wig. Many times there are pictures of the wigs on someone who works at CysterWigs, so you can see what it looks like on a real person. They also have tons of YouTube video reviews that are so helpful. Their Instagram account posts pictures of their clients in their wigs...another way to see them on real people. I'm a big fan of this site and the shopping experience.

30 April 2019
Unprompted review

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