D4Drivers Reviews 6,682

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and staff for being professional, friendly, and helpful, making the overall experience pleasant and efficient. People also appreciate the straightforward online booking process and the competitive pricing, often noting it's more affordable than other options. However, some people were dissatisfied with certain aspects, particularly regarding the location and the eye test component of the medical. A few customers mentioned issues with the venue being inconvenient or the eye test being conducted improperly, leading to additional appointments or costs.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising the efficiency and professionalism of the... See more

Staff

Clients share positive opinions on staff, frequently highlighting the professionalism, friendliness, and... See more

Booking process

Users describe positive interactions with the booking process. Many customers found the online booking system... See more

Price

Customers had positive experiences with price, often finding it competitive and affordable compared to other... See more

Location

Reviewers mention ambiguous feedback about location. Many customers found the locations easy to find, local,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the pleasure of having my medical in Oxford with Dr.Desmond Stevens.I cannot fault the experience which was made so much easier by Dr.Stevens .He made me feel at ease,relaxed and clearly explain... See more

Rated 5 out of 5 stars

I recently had a medical which needed more evidence to get signed off. My contact in customer support is Layla and she has been absolutely brilliant. Layla responded to me every time, kept me well in... See more

Rated 5 out of 5 stars

Easy online booking. Good availability. Local venue with easy access. Appointment on a Saturday, always a good thing. Doctor was friendly and helpful, very thorough, knew his way around the form an... See more

Rated 5 out of 5 stars

I attended an appointment in Aberdeen (Westhill) for an HGV medical and can't fault the experience. The venue staff were friendly and helpful, the Dr was very professional and friendly, I was seen on... See more


Company details

  1. Medical Examiner

Written by the company

Our Doctors provide HGV, PCV and taxi medicals for just £58 (inc. eye test) in over 100 locations across the U.K.including evenings and weekends. We will see you quicker than your own GP and for a fraction of the price. Simply call 0300 3030 668 or book online at https://book.d4drivers.uk/ for an appointment to suit you!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
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1-star

Replied to 57% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

PCV Medical

Had a recent Medical for my PCV Licence, which went very well. However, just over a week later DVLA returned the paperwork, indicating one small Medical question had'nt been filled in. A minor problem to DVLA, but not to me! I immediately contacted D4Drivers, and explained the situation to them. The Staff there, and particularity Layla, (Customer Support Manager) could'nt have been more helpful in addressing the problem. Returned the Documents to them, and all now sorted out. Brilliant! Have used D4Drivers for a number of years, and am very happy with their support and commitment to Professional Drivers. Thanks to all concerned!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever.

Worst experience ever.
I booked an appointment and brought my medical records through the official surgery app, only to be told they don’t accept digital records. I waited over 30 minutes, and when I was finally seen, the doctor spent less than two minutes just saying they couldn’t help because they couldn’t view my records.

I asked to rebook once I had the correct documents, and was told I’d have to pay again, even though nothing was done in the first appointment.

Totally outdated process, poor communication, and a complete waste of time and money. Would not recommend.

24 May 2025
Unprompted review
D4Drivers logo

Reply from D4Drivers

Thank you for your feedback, we have requested further information via Trustpilot to see if we can help assist further, as we currently don't have any details. We would appreciate the opportunity to look into this further for you.

Rated 5 out of 5 stars

Easy and convenient to book this professional service.

Easy to book appointments in advance. Appointments available at weekend. Cheaper and quicker, in my case, than trying to get an appointment with my own GP. Good parking facilities. Appointment on time. Easy process if you’ve completed the first part of your D4 form & know your weight & height. Good email communication about appointment.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

I want to personally thank you all for…

I want to personally thank you all for your service regarding my medical it was a very stressful time for me but I want to give a big thank you to Jackie as she was very compassionate toward me and the situation and made me feel at ease with everything.Thank you all again.

13 April 2025
Unprompted review
Rated 5 out of 5 stars

License Renewal

I've used D4Drivers a couple of times before, it's straight forward to book an appointment with weekend appointments so you don't have to take time off work. The appointments are straight forward without any unnecessary messing around and competitively priced,
Top makes, would be happy to use them again next time I need to renew my license.

9 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , seen on time , very friendly and thorough, used these people for sometime now, and come highly recommended. Their head office staff are amazing they way they support their clients, should any issues arise. Many thanks 🍺

10 May 2025
Unprompted review
Rated 5 out of 5 stars

This was a very easy process and was…

This was a very easy process and was hasstle free. I needex to renew my C1 at 70. Indeed a far better experience than trying to book through your doctors surgey. It was also slighly cheaper and Bangor for me it was a great option. It was thorough but you would expect this. Good job.

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Dr Aaron Tan was really helpful and…

Dr Aaron Tan was really helpful and friendly, the appointment was on-time and she put me at ease and explained each section of the form very clearly as we went through the questions.

Thoroughly recommended and please pass on my sincere thanks to Dr Tan.

8 March 2025
Unprompted review

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