Dab Lejerbo Reviews 

516
•
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

I have left their apartment in Denmark in June 2025 and its October 2026. They still have not given my 1000 Dkk varme depositum back. They are giving reason of IT problems. They are now not replying t... See more

Company replied

Rated 1 out of 5 stars

Terrible customer service. It was bad before they merged with DAB and now it is just a total disaster. Their new website is not working properly and many mistakes have been detected. They need to fix... See more

Company replied

Rated 1 out of 5 stars

I lived in short tenancy at Lundtofteparken, may be 7months tops. I have given my oral request to leave the house one month before but they have charged me for one extra month to pay the money. A very... See more

Rated 2 out of 5 stars

I have received eviction notice due to renovation. Im single parent with 4yr old. I never missed my payments nor have been any trouble. But now they do not care if Im stressed out that I have to be wi... See more


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1.3

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TrustScore 1.5 out of 5

516 reviews

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Rated 1 out of 5 stars

A year after leaving their apartment still havent got my deposit back

I have left their apartment in Denmark in June 2025 and its October 2026. They still have not given my 1000 Dkk varme depositum back. They are giving reason of IT problems. They are now not replying to my email now. Highly fraudulent dealings. Avoid this company like you would avoid plague on the middle ages.

6 October 2026
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hej Avishek

Det er rigtigt, at vi har haft problemer med enkelte forbrugssager. Hvis du fortsat har problemer med at komme igennem, så er du velkommen til at sende din seneste mail til kommunikation@lejerbo.dk - så vil jeg gerne se på, om jeg kan finde frem til en kollega, der har mulighed for at hjælpe dig.

Mange hilsner fra Vibeke/DAB-Lejerbo

Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. It was bad before they merged with DAB and now it is just a total disaster. Their new website is not working properly and many mistakes have been detected. They need to fix the mistakes and improve their customer service as well. The people working for Lejerbo and DAB, seem very uneducated and with little experience. A shame and very frustrating.

3 August 2026
Unprompted review
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Reply from Dab Lejerbo

Hej DK

Jeg er ked af, at du har oplevet dårlig kundeservice. Vi er klar over, at der har været udfordringer ift. både nye systemer og den nye hjemmeside, men vi gør alt, hvad vi kan, for at det skal gå mindst muligt ud over boligsøgende og beboere.

Jeg håber, du har fået løst dit problem/svar på dit spørgsmål nu.

Mange hilsner fra Vibeke/DAB-Lejerbo

Rated 1 out of 5 stars

Very bad experience.

Very bad experience.
I called them 4 times, they always said ... please wait few days and we will fix mistakes in your account.
Few months later, still have same problem.

3 August 2026
Unprompted review
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Reply from Dab Lejerbo

Hi Dave

These past months have been very busy for us, but I hope your problem has been resolved now. I'm sorry for the inconvenience.

/Vibeke, DAB-Lejerbo

Rated 1 out of 5 stars

​I have accounts with both DAB and…

​I have accounts with both DAB and Lejerbo. After the merge, my seniority date is correct on the DAB waiting lists, but on Lejerbo, it shows as 2026. This is an issue because I actually joined in 2022.

27 May 2026
Unprompted review
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Reply from Dab Lejerbo

Hej Daniel

I forbindelse med, at vi har fået nye systemer, har vi desværre problemer med at ancienniteten vises forkert. Det er selvfølgelig en fejl, og vi arbejder på at få den rettet. Du mister altså ikke din anciennitet.

Mvh. Vibeke/DAB-Lejerbo

Rated 1 out of 5 stars

They increase the rent from 6000 to…

They increase the rent from 6000 to 7400 kr just like this. Also when u move out, I talked with one of guys who`s working there, he said, they are trained to find even mistakes, scrathes that was before to move in the apartment. So, don`t expect to take the deposit back. In the end is 2000 euro, and for what? for livining 1 year, the walls looks perfect and they still want to pain, thieves!!!

24 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid Lejerbo, especially if you're an international tenant.

My experience with Lejerbo Aarhus was extremely frustrating. After I moved out, they kept most of my deposit, claiming repairs had been done. But with clear photo evidence and confirmation from the new tenant, it was obvious that nothing had been fixed.

They ignored the facts, dismissed my concerns, and kept delaying the settlement without giving straight answers. What should have been a simple process turned into nearly a year of legal back-and-forth.

As someone who doesn’t speak Danish, I felt taken advantage of. It’s hard to describe how exhausting and unfair the whole situation was.

I genuinely advise others, especially internationals, to stay away from this company. They do not treat tenants with honesty or respect.

Update:

In their reply, Lejerbo admitted they never actually did the floor repairs I was charged for—they just kept the money to use later. That’s illegal under Danish tenancy law, which says landlords can only charge for work that’s actually been done. Their reply to my comment reinforces my point that the entire situation was handled not only unprofessionally but also possibly illegally.

1 August 2024
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Reply from Dab Lejerbo

Hi Dimitris

I have spoken to my local colleague, and I know that you have complained about the move-out inspection, and that your case has been taken up by 'Beboerklagenævnet' (the residents' complaints board).

Beboerklagenævnet has ruled in our favor.

However, you are right that the floors had not been sanded, and the staff became aware of that after the case had started at Beboerklagenævnet.

Beboerklagenævnet was made aware of it before their decision.

The new tenant did not want to have the floors sanded, as they were moving in and could not wait for sanding/lacquering.

It has been noted in the new move-in report, and the money has been saved so that the floor can be sanded when the current tenant moves out.

Kind regards,
Vibeke/DAB-Lejerbo

Rated 1 out of 5 stars

You have to pay 250kr yearly

They raise for 250kr yearly, yet you won't get any offer, they were too sweet from the beginning told me 3 years u will get something, but now 5 years in a waiting lists still don't get nothing🙄

30 April 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever. I have never seen such unprofessional and unhelpful company before. They won’t care if you’re sick, pregnant, handicap or anything. They are not humans I believe

15 March 2025
Unprompted review
Rated 1 out of 5 stars

Deposit

My deposit was taken due to unseenable damage which can be seen only under specific angle of light, which is a normal wear due to the dact that i lived there for 2 years, that was the biggest scam i even had, next time try to take money for something more realistic and reasonable

29 October 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible experience

Absolutely horrible experience. I rarely write reviews but I’m writing this one as a warning. It doesn’t matter how much you scrub the entire apartment, there will be mistakes found anyway and it will be taken from your deposit. When I moved in, there were some pieces of furniture (bathroom cabinet, hooks, extension cord installed on the wall…) that come with the apartment, at least that is what I was told by the company. Although, during my move-out inspection, I was told it’s not supposed to be there and I have to pay for its removal. Now I’m expected to pay more than my original deposit to pay for the company’s lack of information. To add to that they didn’t even have my paperwork for the apartment stored so I had to provide all that on the spot, with no prior warning. I read some reviews when I was moving in that warned me about their approach, but I have never had such bad experience with a landlord in my 5 years in Denmark. It seems like the company likes to take advantage of the situation, particularly of internationals that do not know what to beware of.

16 September 2024
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hi Viktoria

I am sorry to hear that you have had a bad experience when moving out of one of our apartments. We are not trying to take advantage of anyone.

I don't know which department you lived in, but if you would like me to try and find out, what went wrong, you can send me an email with your full name and former address: kommunikation@lejerbo.dk.

Kind regards
Vibeke/Lejerbo

Rated 1 out of 5 stars

Worst person to talk to

I lived in short tenancy at Lundtofteparken, may be 7months tops. I have given my oral request to leave the house one month before but they have charged me for one extra month to pay the money. A very rude woman named Henning is the worst to give response. The caretakers of the property are more sensitive than some advisers at Frederiksberg, especially on call. This woman has no ethics to speak to customers.

24 January 2024
Unprompted review
Rated 2 out of 5 stars

Have to go with no alternative

I have received eviction notice due to renovation. Im single parent with 4yr old. I never missed my payments nor have been any trouble. But now they do not care if Im stressed out that I have to be with my child on streets. Im looking for house high and low but DAB is not helping at all

8 May 2023
Unprompted review
Rated 1 out of 5 stars

We have lived in Frøgård in Haslev for…

We have lived in Frøgård in Haslev for over 5 years, and we have been on the waiting list for a house for over 2 years now in the area. I do not know what is happening, but we keep being skipped in receiving offers for houses. The only area where we are interested in actually moving is Vibevej, Tranevej og Stengårdsvej, afdeling 50. We have received only 2 offers for that area during the last year, for number 1 and number 10. We were number 11 the very first time we got an offer for Vibevej.

We just found out that someone we know and is employed at Lejerbo, just moved at Vibevej number xxx, a house that was rented by one of our daughters teachers in kindergarten (she just bought a house). He has been on a waiting list for 3,5 years.

The problem is that WE have NEVER received an offer for this number, and our status is active on the webside. Why didn't we receive an offer for it? It is fine to lose a house to someone in front of you, but that requires to actually receive an offer! It makes me wonder how many other times the offers skipped us? It is not the first time when it happens! We know from other sources that multiple people moved from that area in the last 2 years - vs only 2 offers received by us in total, but now it happens to someone we actually know.

We are extremely frustrated and unhappy! It is NOT OK not to receive offers as long as we are paying to be on the waiting list. We also want to make a former official complaint about after Christmas.

22 December 2018
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hi Thomas

When we send out offers to people on our waiting list, we follow strict rules controlled by both the law on public housing and agreements made with the local municipalities. The allocation of the housings is a very complicated proces and because of this it is nealy impossible for me to know, why you did not get an offer for the house on no. 11. Maybe the new tenant moved from another Lejerbo-housing and because of internal moves could get the housing before you.

If you want to know more about the allotment proces and get your waiting list checked, please contact our customer service. The phone number is 70 12 13 10. Or send us an e-mail: kundeservice@lejerbo.dk.

-----
DANSK

Når vi sender tilbud ud på ledige boliger, følger vi nogle meget faste regler fastsat både via loven om almene boliger og nogle udlejningsaftaler indgået med den lokale kommune. Tildelingen af boligerne er en kompliceret proces og det er derfor nærmest umuligt for mig at vide, hvorfor du ikke blev tilbudt boligen i nr. 11. Måske flyttede den nye lejer internt i Lejerbo Faxe og kunne derfor få tilbudt boligen før dig.

Hvis du vil vide mere om tildelingen af boliger og få tjekket din venteliste, så kontakt endelig vores Kundeservice. Enten på telefon 70 12 13 10 eller på mailen kundeservice@lejerbo.dk.

Venlig hilsen
Lise, Lejerbo

Rated 1 out of 5 stars

Bad company!

I can confirm the same feedback as others provided already below - in a nutshell: Lejerbo doesn´t react on reported damages & dirt when you move in and when moving out, they charge high amounts for everything - even if the apartment has been cleaned for several days. They are not only keeping your deposit (don´t even hope to get something back...), they are charging you on top! It happened as well to my neighbour and many others. In my case it was 9.000 DKK and I lived there for almost 4Y. Don´t sign anything when moving out and document everything clearly when moving in and out. No need for painting or cleaning afterwards as they will for sure add it to their list.

8 September 2018
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

I'm sorry that you've had a bad experience moving in - in that case the tenant should contact the local caretaker (varmemester). Every estate has it's own regulations as how the conditions of the flat should be when you move out. That means that there is a certain standard for the cleaning, the floors, the paintwork and so on. I can guarantee you that we dont charge you unless the work is done. You can read more about the rules and regulations on non profi housing here https://bl.dk/media/978123/Almene_boliger_for_alle_ENGELSK_2015.pdf

If you still feel that the billing is unfair you always have the possibility of complaining to the tenants' complaint boards in the municipality where you lived.

/Tine, Lejerbo

Rated 1 out of 5 stars

I wish i could have just gave 0 star if…

I wish i could have just gave 0 star if it is allowed.

There was an apartment that having special rules and I could only be on the waiting list from calling the service center. Regardless they have spelled my name wrong and I called them 2 times just to correct my name, in which they promised to do but eventually did not.
I have been asked to pay the membership fee as I should if I need to be on the waiting list of any apartment, that's totally fine and i have been told I will be on the waiting list right after i paid the fee.
I have done so, but when I call back, i have been told that the payment will be reaching out to them the next day (well, the next day is also right after i guess?), that is still fine and then i waited to next day, which results into they are not picking up my phone calls anymore.

What a brilliant service, you really need to improve your customer service a lot as this is just horrible.

8 August 2018
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. They will rob everyone on everything. While moving out they will point even the smallest dirt even though pictures from day of moving in show exact dirt, meaning it was not my doings. Then they will take as much money as they can from deposit. The janitor opens once a day for an hour! You have to wait 2 months to get your deposit back and they will take 1000 kr for water reimbursement to give it back half a year later. As a students it is huge issue for me. Then flat is always smaller than what you have written on agreement and you can't even get photos of the flat before you move in when you don't have possibility to see it earlier!
Lejerbo also doesn't check to whom it is renting flats so you can land in block of flats owned by Lejerbo and live next to drug dealer in one flat, 4 indians in 20 m2 flat and music developer creating music at 2 am in the morning. Lejerbo doesn't even react when you try to make a complaint on such people.
I wish I could give them less stars.

9 February 2018
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hi Izabela. I'm sorry that you feel robbed. The hole idea of non profit housing is that no one should earn from the tenants. The price of the rent is the price of running the building. And I can guarantee you that rules regarding moving, deposti and so on are respected. You can read more about the rules and regulations on non profi housing here https://bl.dk/media/978123/Almene_boliger_for_alle_ENGELSK_2015.pdf If you have complaints regarding your neighbors you have to do complain in writing and it's best if more than one tenant signs it. In case you already moved out, you always have the possibility of complaining to the tenants' complaint boards in the municipality where you lived. Regards Tine/Lejerbo

Rated 1 out of 5 stars

Hello

Hello
I can say only one thing about this company. They are very bad!!!! I was living over 2 years in a flat on the last flor. When I said that I would like to move out, they came to me to check my flat. At the begining they tell me price of painting. When I said I can do this myself everyone was disapointed. Price was really big. After this I painted whole flat and I call that flat will be ready next day. Man said that he has påske and he can come next week. When I said that I am moving out form country he said that it is not his problem but I can live keys to somebody and everything will be great. I did it and now when I moved I have information that painting was not good and they will paint again for 12000 dkk. I think that this is only because I moved out from country. When I said that I can come again or I can rent cheapper company they said that is to late.....
I have still 11 days to do this but is too late. This is cheatting !!!! I think at this company has contract with paiting company and they do everything to do this. How can I check how they painting ?? Maybe after my job they will give my flat without do nothing....

20 April 2017
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hello Tomasz. I'm sorry to hear that you feel cheated. The hole idea of non profit housing is that no one should earn from the tenants. The price of the rent is the price of running the building. Also every estate has it's own regulations as how the condition of the flat should be when you move out. And in some cases it means that there is a certain standard for the paintwork and so on. I can guarantee you that we did'nt charge you unless the work was done. You can read more about the rules and regulations on non profi housing here https://bl.dk/media/978123/Almene_boliger_for_alle_ENGELSK_2015.pdf

I know that you've already left country but you always have the possibility of complaining to the tenants' complaint boards in the municipality where you lived.

Best regards Tine/Lejerbo

Rated 1 out of 5 stars

Unprofessional firm with no consideration of its tenants

Hi everyone.

I would like to share my experience about this company and hopefully someone can be helped by it in the future. My husband and I lived in Aalborg in one of their appartments close to the center. In July I was lucky to find a job close to Copenhagen and therefore had to move, since I would start my employement the 1st of September. We visited their department in Aalborg and signed the papers of quiting the apartment the 22 of July. Every week we called them to follow up on our case and the progress. Every week they said that they are handling our case and the will let us know if they need something from us. We asked them if we could share the apartment on facebook so that we could find the next tenant faster and avoid paying double rent.

In the end of August we communicated with them again only to find out that someone lost the paper we signed and nothing was done for a whole month!!! Just to let you know, finding an apartment in Aalborg is especially challenging since there are so many people who move there. I was expecting that it will take less than a month for our apartment to be rented out again, since the demand is so high.

We then signed (back dated) the same document and then they started processing our case. In the mean time we paid rent for September month in two places :( And as you all know, rents in Denmark are especially high. Anyway we accepted it and paid. We then started pushing more and more to see if we can finally get rid of that place.
After contacting the kommune and checking on their waiting list, they finally told us that they have found someone who want to rent it the 1st of October and that we will not have to pay for another month. We were happy for it at that time only to discover that Friday the 30th of september the new tenant did not accept the offer so we were asked once again to pay for the month. I very much understand all the rules that i have to give them 3 months to find the next tenants and my obligation to pay for those months.Today they send us the flytteopgørelse. I am shocked to see that not only did they ask us to pay for October month BUT they are keeping the rent money of October from our deposit!!! One last thing is that when they finally made the apartment available on their website (one week ago), they attached pictures of another apartment!!!

Seriously people of Lejerbo? Is there no communication/coordination between you people?
Never felt that my money have such low value for some people.

All in all, I strongly recommend you NOT to trust Lejerbo for your next apartment.

Regards

Vasilika

5 October 2016
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hi Vasilika
We are sorry that you had a bad experience. As far as we can see the relet is done by the rules. You have 3 month “opsigelsesfrist” (which means that you are obligated to pay rent within that 3 months, unless the apartment is rented out quicker than the 3 months.)
We ALWAYS try to rent out as fast as possible, because there is a waiting list and because we are aware of your situation with the double rent as well..

We have applicants on a waiting list therefore you cannot rent the apartment out by yourself. And when an applicant has accepted an offer, the applicant also have rights. For instance the right to consider the offer and also the right to regret saying yes.
It is very unfortunate that the new tenant did not sign the contract as expected, but it is impossible for us to anticipate, when someone regrets their decisions.

We show only one picture of each housing department. Therefore it wasn’t exactly your apartment on the picture.
You are welcome to contact us again, on the phone, by showing up at our office or by e-mailing, if you have any doubts or questions.

Best Britt/Lejerbo

Rated 1 out of 5 stars

Terrible Experience, will never rent from again

Look at all the other negative reviews and ask yourself; do you want to risk dealing with this company? I regret every moment of my decision renting an apartment with them. In short, I rented a place from Lejerbo for over 2 years. I have rented over 10 apartments in my life and have rarely had any issues with getting my deposit back. The apartment I rented from Lejerbo was left in a similar condition from when I moved in. Upon moving out, Lejerbo kept my entire deposit plus charged me over fifteen thousand kroner more for normal wear and tear of living in an apartment. The charges where drastically inflated for even the smallest of things, and much of it was for imperfections that where there when I moved in. I did not find out about this until after I moved out of country. Honestly, If I had not moved out of Denmark at the time, I would have sued them in a court of law. A business like this would be sued daily by tenants if it was located in the U.S. In retrospect, I can offer this advise, anyone who must deal with this company should plan well ahead. Take dated and detailed pictures of the apartment prior to moving in. Document in writing VERY clearly in extreme detail every small thing which is not perfect in the apartment. If it does not appear in pristine new condition, document it in writing. In addition to that ensure you have an organization or an attorney for your rights as a tenant before, during, and after dealing with Lejerbo. "Never again" Should be Lejerbo's motto.

17 April 2016
Unprompted review
Dab Lejerbo logo

Reply from Dab Lejerbo

Hi Myke. I'm sorry you feel, that you'e been treated unfair. The conditions that an apartment should be left in when moving out are described in the "Husorden" of every housing department. And you are quite right: It is very important, that you note everything that is not ok, when you move in, as I'm sure our staff has emphasized. But if you as a former resident think that the charges concerning moving out are too high, it is possible to make a complaint to "Beboerklagenævnet" of the municipality you live in. In Denmark you don't have to hire an attorney to do that.
Regards Tine / Lejerbo

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