DaBella Exteriors Reviews 398

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and helpfulness, often highlighting their ability to explain products and services clearly. Many people appreciate the excellent customer service, noting that representatives are often patient, personable, and dedicated to finding solutions that fit their needs and budget. Consumers are also very satisfied with the quality of the products and the overall service provided, frequently mentioning the impressive materials and efficient installation processes. The pricing is often seen as reasonable, with staff working to make projects affordable. However, some customers also noted issues with communication and follow-up after initial meetings, particularly when declining certain services or products. A few people were dissatisfied with what they perceived as pushy sales tactics, with some feeling pressured to make immediate decisions. There were also occasional reports of miscommunication regarding product features and installation details, leading to dissatisfaction with the final outcome for a small number of consumers.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism and knowledge of... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the knowledge of sales... See more

Price

Clients share positive opinions on price, with many reviewers appreciating the efforts made to accommodate... See more

Customer service

Users describe positive interactions with customer service. Many customers praised representatives like Dani,... See more

Based on these reviews

Rated 5 out of 5 stars

Ryan Carocci from DaBella drove almost 2 hours to give me a FREE quote on a new roof. During my consultation he also mentioned he could give me a free quote for new windows too! Although, I am a di... See more

Company replied

Rated 5 out of 5 stars

Andrew and Rosendo were awesome! They were extremely professional during the window inspection and took the time to clearly explain the key issues with our old windows, as well as the benefits of upgr... See more

Company replied

Rated 5 out of 5 stars

10 out of 10 recommend What a great representative of the Bella, Johnny Vo and Cameron C. They help my family afford brand new siding for a rental property. I was expecting pushy salesman, ta... See more

Company replied

Rated 5 out of 5 stars

We had Aaron from the Flagstaff office come by this morning. He was personable, enthusiastic, and set on making sure we got a quality product that worked for us! Aaron was so lovely, he even called h... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

398 reviews

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Replied to 72% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

DaBellaI

Dave has gone above and beyond in his service to me I

25 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for sharing your experience. At DaBella, we’re proud when our team goes above and beyond to support our customers.

Rated 5 out of 5 stars

Fun Guy Aaron Flagstaff Office

We had Aaron from the Flagstaff office come by this morning. He was personable, enthusiastic, and set on making sure we got a quality product that worked for us! Aaron was so lovely, he even called his office to check in on a very important question we had. "Why do penguins have knees?". It was a silly joke and he gladly played along. We sat as a family laughing, yet also getting all of our serious questions answered quickly and with precision. If you'd like a representative that's relatable and charismatic, Aaron is your guy!

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

We’re thrilled to hear this experience made a great impression. At DaBella, we believe a little humor goes a long way, especially when paired with expert answers and genuine care. Fun fact: penguins do have knees, they’re just hidden under all that fluff! We’re glad Aaron could bring both laughter and professionalism to your family’s project.

Rated 5 out of 5 stars

Drew Jackson and Bernice were very…

Drew Jackson and Bernice were very helpful and knowledgeable!!!

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for sharing your feedback Crystal. At DaBella, we’re glad our team could be helpful and knowledgeable throughout your experience.

Rated 5 out of 5 stars

Harley is a great guy

Harley is a great guy. He got me a deal on siding and windows- I can’t wait!. I recommend DaBella Kennewick!

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for the recommendation Melissa! At DaBella, we’re happy to hear you’re excited about your siding and windows. We look forward to helping you bring your project to life!

Rated 5 out of 5 stars

Damen and nick came out and helped us…

Damen and nick came out and helped us with out leaking roof. We have been looking for someone to help us out. Thanks

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

We appreciate you sharing your experience. At DaBella, we’re glad our team could help with your roof and provide the support you needed. Thanks for trusting us Rita!

Rated 5 out of 5 stars

Houston and Kendra spent hours…

Houston and Kendra spent hours presenting their roofing program. They were very thorough and helpful.

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for sharing your feedback Benjamin. At DaBella, we’re glad our team could provide a thorough and helpful roofing presentation. We appreciate your time and trust!

Rated 5 out of 5 stars

Was a great experience.

Was a great experience, although took longer than expected, the representative Dani was awesome, honest and very thorough. He knew what needed to be done and was on the mark.

29 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for your feedback Steven! At DaBella, we value honesty and thoroughness to ensure the right solution for your home improvement needs. We appreciate your patience and kind words!

Rated 5 out of 5 stars

Great experience

Our rep, Joseph McCann-Ross, was patient, articulate, polite, thorough and friendly. He was not pushy and walked us through the choices and process. We are looking forward to our new windows - the time frame is reasonable for custom windows and the install should be done in a day.
Thanks Joseph

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for your feedback! At DaBella, we’re proud our team provides patient, clear, and friendly guidance throughout your home improvement journey. We look forward to a smooth window installation for you!

Rated 5 out of 5 stars

I had a great experience with Daniel…and Gab

I had a great experience with Daniel and Gab getting my gutters ordered and payed for. Very professional in handling all the details. I'm very happy with the outcome and excited about getting new gutters on my house!

29 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for sharing your experience Nancy! At DaBella, we’re glad our team made the process smooth and professional. We’re excited for you to enjoy your new gutters!

Rated 5 out of 5 stars

First encounter with DaBella

First encounter with DaBella. Had an estimate done on my roof.Caleb their representative, very thorough, absolutely polite & personable! Explained everything in detail,and did his utmost best to get me the best price and terms.willing to use their Company for my roof replacement ]:~)

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your experience Gregory. At DaBella, we’re committed to thorough, polite service and finding the best solutions for your roofing needs. We look forward to helping with your roof replacement!

Rated 5 out of 5 stars

Best windows in the nation

Braydon O and Jack c were amazing window professionals. There guys I give a 10/10 Stars. Great company the best windows in the nation.

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for your kind words Della. At DaBella, we’re proud to offer top-notch window products and a team that truly delivers. We appreciate your trust and 10/10 rating!

Rated 5 out of 5 stars

Michael Testa came out and helped my…

Michael Testa came out and helped my neighbor across the street with a roof. I came overr and see if he could inspect mine and did a wonderful job informing me on what to do. Highly recommend

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for the great feedback James! We’re glad our team at DaBella could assist you and your neighbor with helpful, informative service. We appreciate the recommendation for your roofing needs!

Rated 5 out of 5 stars

Knowledgeable and Reputable

Zara was energetic and knowledgeable about the products and services DaBella offered. The company is one that I would choose in the future for any roofing or exterior siding needs for our home.

14 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for your kind words Dominic. At DaBella, we’re proud to offer knowledgeable and energetic service for all your roofing and siding needs. We look forward to helping with your future home improvement projects!

Rated 5 out of 5 stars

Brice came out to look at my windows

Brice came out to look at my windows! He did a very good job explaining everything about his product! Very upfront individual showed me all the issue! Highly recommend Dabella!

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your experience Ben. At DaBella, we take pride in providing clear, honest information to help with your home improvement decisions. We appreciate your recommendation!

Rated 5 out of 5 stars

Michael Testa did a wonderful and…

Michael Testa did a wonderful and complete presentation without being over bearing. Easy to talk with.

31 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thank you for sharing your experience. At DaBella, we’re glad our team delivered a thorough, pressure-free presentation and made the conversation easy and comfortable.

Rated 5 out of 5 stars

Thank you Noah H for delivering a honest hassle free quote

Noah H showed up on time, in a professional fashion resdy to conduct my free inspection for window service. Noah was extremely friendly and easy to communicate with. He provided me with an awesome quote.

24 May 2025
Unprompted review
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Reply from DaBella Exteriors

Thanks for the great feedback Mike. At DaBella, we’re glad our team arrived prepared, communicated clearly, and delivered a quote that worked for you. We appreciate the opportunity to help!

Rated 5 out of 5 stars

Great experience with Jared

Jared was great — we’ve had other window companies come out to give us quotes and demonstrations, and Jared was better about listening to our needs and giving us a quote based on what we actually needed and our budget. Very knowledgeable about the products and options and a clear communicator.

31 May 2025
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

We appreciate you sharing your experience Kristin! At DaBella, we focus on listening first and providing solutions that fit your needs and budget. We're glad our team delivered with clear communication and product expertise.

Rated 5 out of 5 stars

Joseph Jacobson was great

Joseph Jacobson was great
Spent way more time working with us than he had to and made sure we were taken care of. Well worth it.

30 May 2025
Unprompted review
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Reply from DaBella Exteriors

We’re so glad to hear our team went the extra mile for you. At DaBella, taking care of homeowners is what we do best. Thanks for the kind words!

Rated 5 out of 5 stars

Josh Andrew’s was so kind and sincere

Josh Andrew’s was so kind and sincere. He was confident and he knew his product well. He was very professional. He’s an all around nice guy. The windows are phenomenal in quality.

29 May 2025
Unprompted review
DaBella Exteriors logo

Reply from DaBella Exteriors

Thanks so much for the kind words Penny. At DaBella, we love hearing that our team made the experience feel sincere, confident, and professional. And we agree, the windows speak for themselves!

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