The Daebak Company Reviews 

Quick summary—Daebak should change their name to Shibal. Daebak promises but they CANNOT deliver. They are good at enticing customers to spend their money but little do they know that they will wait forever to get their items and if you have a problem with your order, then tough because you won’t receive any help whatsoever from them. Just crickets.

In February, I placed an order. In May, the order still hadn’t shipped. I asked to cancel and Daebak said they would add more credit to my account since it was an unnatural amount of time to wait since they had supplier issues. So I placed a new order and in July, I asked about the order. I believe it finally shipped October. When I got the order on November 3, they had just thrown my order items in a bubble mailer with insufficient padding. The glass bottle of facial serum ended up crushed in transit and spilled the liquid contents all over my cookbook. The cookbook got moldy because of that and when I opened the package, because I didn’t know about the broken glass, my fingers got tiny cuts on them.

I contacted Daebak customer service multiple times about this via email and I sent photos to document the damage, but they have yet to respond. I cannot get my payment reversed from my credit card company because the 6-month period has elapsed. Already, that should be a red flag—in this day and age, what international company takes half a year to complete a transaction?!

In short, Daebak will just take your money. They don’t care about you. Just your money. They aren’t trustworthy, just a crew of shady and sketchy con-artists and criminals.

SCAM COMPANY!!!!

I have reached out so many times after leaving a negative review which the company responded to saying they will be able to assist with my issue once I reach out yet radio silence.

Terrible company, please don't shop from here and go through the same stress I have!!!!!!! Damaged products and terribly long delay. They don't replace, allow returns or exchanged for damaged products outside the US even though their website does not say this!!!!

I order a product from this place in August and still have not received the product. I followed up at the end of October and never received a respond. They basically just scammed me.

Although there was an issue it was resolved quickly. - Danica could not have been more helpful.

감사합니다 Danica

Update....still no goods, no replies either. Very nice stuff on their site, but that is the only place they have it apparantly.

My first package was delivered perfectly and in time, the app works perfectly and it's easy to understand

The absolute worst.
They never send anything you order.
Basically a criminal operation committing credit card fraud.

They still have not sent the Summer box and it is now December. Complain to your state AG about them and put them out of business.

You are the most irresponsible company I have ever purchased from and I very much regret my purchase and will never do it again. I bought from you five months ago but the product still hasn't arrived despite emailing you many times.

Ordered an advertised Black Pink fan last year, never arrived. After numerous continuous emails asking for information regarding order was told it was discontinued and not available. Asked for a refund and only got a gift card. Bought two K-pop albums with gift card months ago and, guess what, SAME BS different day. NO albums, order showing not fulfilled, not answering email complaints and same treatment.DO NOT buy from these scammers. I have had $100 Australian dollars literally STOLEN from me. Disgraceful scam.

It may have taken longer than I wished for my order to arrive but the response and information communicated to me about the lateness of my order was much appreciated. The helpfulness and open communication aided me in ordering again from the company.

I placed an order over 2 months ago and I still have not received it.

Ordered the Summer box in June 2023 and it is now November with nothing ever sent. They even charged me for the fall box. When i requested refund they evaded and refused. I have reached out in multiple platforms and they sure are good at not answering asked questions and pretending like they are not scammy.

These people are crooks.
Ordered a few things and nothing was ever sent.
Refuse to refund.
This company committed credit card fraud.
Made a complaint with the California AG already.
Avoid this company at all costs.

It is now December and they still have not sent the summer boxes. These guys operate a fraudulent business and regularly commit credit card fraud. Contact your state AG about them like I did. They should not be able to do business in the US.

I would give a zero if possible. Have waited over 7 months for items that I coulda went by now and purchased inperson from a store. Have sent multiple emails and all I have recieved is the same basic email if were sorry and trying. They drag it out to avoid a charge back and now i have no product nor my 110 $. claim they will get back to me in this review still no communication its an auto response

Ordered an album from them in June, still haven't received it yet, neither any update on it. When I first emailed them they gave some excuse about it being in stock but something else isn't yet so they can't send it out even though I ordered just one album. Emailed them again this month to cancel my order and get a refund, since apparently you can't do that on their site, they just gave a copy paste answer like they did when I had sent the first mail, didn't even gave me what I asked for. If you can't fulfill any delivery stop selling then, Instead of asking to buy more and throwing out gift cards here and there, you're only making people more angry. Anyway don't buy from them, obviously a scam!

I ordered my summer 2023 box in May. It is now Oct 29, 2023 and I still have not received a thing. I was already charged for the Autumn box. Who knows if/when I’ll even get that one. I’m also being refused a refund by the company. If I could give 0 stars, I would.

I ordered something from them on sept 13 and up to now theres no update about it. I tried to email them multiple times and all i got was a generic and automated response. I also asked them multiple times to cancel my order but they ignored my request for a refund! They’re lucky they got 1 star from me! DO NOT BUY FROM THIS WEBSITE!

—UPDATE—

They cancelled my order on Oct 31 but never gave me a refund!

I really like this site and app, i always used it to buy korean albums and other accesories... they have an excellent method to be able to have discounts the more you buy things you get rewards for that. But, my only concern and discomfort is about the time of shipping and by saying this, i mean i undestand that sometimes its has logistic reasons behind it but the last time i ordered something, it came after nearly 4 months i placed the order. So, that is the one and only reason i give 4 stars. Thank you.

It is already October 13 here in the US and I have not received my SUMMER box. By this time I should be getting the FALL box. What's worse is I sent an email THREE days ago and NO REPLY.

I was really excited to buy for the first time

Totally not worth it to wait more than 4 months to get a package delivered. Ordered more than 6 times and none of them have been shipped out yet.

I'm fully aware they had like an issue with one of their products, but to keep your clients waiting that much time, plus not giving constant updates and having like a docen of products added to the site that they will not send on time either looks pretty untrustworthy to me.

How can you keep offerring those mystery boxes (and products in general), if you have hundreds of orders unfulfilled.

I hope this issue gets fixed soon.