D.A Gas, Heating & Plumbing ltd  Reviews 256

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting the promptness of engineers and the thoroughness of their work. Many people appreciate the professional and friendly demeanor of the staff, noting their helpfulness and expertise in resolving issues. The customer service is frequently described as excellent, with consumers mentioning clear communication and a proactive approach to addressing their needs. Reviewers often express satisfaction with the overall experience, from scheduling appointments to the completion of the job, and many intend to use the company again for future plumbing and heating requirements.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the promptness and... See more

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the proactive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had no heating during a cold snap, called D.A Gas and an engineer came the next day and found the problem in 5 minutes. Faulty part changed and heating system working within an hour and a half.... See more

Rated 5 out of 5 stars

We have used D A Gas for a number of plumbing issues over the past few months and always have good experiences. The most recent work involved a full flush and clean of the central heating, followed... See more

Rated 5 out of 5 stars

I always use DAgas for any gas & plumbing jobs that arise in my small rental property. Always trusted from making the appointment & turning up on time. Michelle is helpful & knowledgeable on the pho... See more

Rated 5 out of 5 stars

From the moment you talk with the officer manager Michelle Stavers to book the job in and then she calls after the job was done to check your satisfaction of the job is excellent. The boiler engineer... See more


Company details

  1. Plumber

Information provided by various external sources

We are a domestic plumbing and heating company serving east Herts and West Essex. We aim to provide all of our customers with a personal service for all their plumbing and Heating needs, and to serve our customers with excellence and professionalism.


Contact info

4.9

Excellent

TrustScore 5 out of 5

256 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

Very good services

Very good services, fast and responsive. Good communication and arrived on time and got the job done. Friendly service from both the engineer and follow up team.

6 March 2023
Unprompted review
Rated 5 out of 5 stars

Easy booking system

Easy booking system , great customer support and good value service, and professional staff. I recommend DA to all my friends and family.

14 February 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, professional, reliable, on time. Highly recommended. Is the Second time I’ve used the company and they’ve been great, highly recommended and good value too.

13 February 2023
Unprompted review
Rated 5 out of 5 stars

Always use D. A Gas!

Came in and saw the issue straight away, the part needed was going to take 7-10 days which we would have had to wait for with no hot water, but they searched providers and were able to get one in a couple of days, came in repaired and now have hot water again much to our delight!

8 February 2023
Unprompted review
Rated 5 out of 5 stars

I was very happy with the response off…

I was very happy with the response off my phone call about my heating,
They sent one off the team round the early following day he was very polite and helpful and asked me what the problem was,
Once I had explained what the trouble was he did a few checks and told me what the problem was he then fix the problem and got my heating back on very quickly.
I would definitely recommend this company to my friends.

29 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work

Excellent work, very professional.

13 December 2022
Unprompted review
D.A Gas, Heating & Plumbing ltd  logo

Reply from D.A Gas, Heating & Plumbing ltd

Thank you for leaving us the review after the installation of your new gas boiler.

If you need any help in future, you know where we are.

Dave

Rated 5 out of 5 stars

Great service!

Great service!

We have been using DA Gas for a few years now, always been prompt, professional and would highly recommend.

19 December 2022
Unprompted review
D.A Gas, Heating & Plumbing ltd  logo

Reply from D.A Gas, Heating & Plumbing ltd

Thank you for leaving us the 5 star review, its always a pleasure working with you.

Dave

Rated 5 out of 5 stars

Our engineer arrived within the alloted…

Our engineer arrived within the alloted time slot and kept me updates when he was onroute to me
He was a Friendly efficient engineer
We have used D.AGas for a few years now for servicing our boiler and have been very pleased with their work and would recommend them

9 December 2022
Unprompted review
D.A Gas, Heating & Plumbing ltd  logo

Reply from D.A Gas, Heating & Plumbing ltd

Thank you for leaving us a review Dawn, I hope all is well with you.

Dave

Rated 5 out of 5 stars

Lovely company to deal with

Gas boiler service. A really nice company to deal with. Fantastic communication. Went out if their way to help us when we had difficulty with our appointment due to a flight delay. Excellent job done and good value for money.

7 December 2022
Unprompted review
D.A Gas, Heating & Plumbing ltd  logo

Reply from D.A Gas, Heating & Plumbing ltd

Thank you for leaving such a kind review Toni.

Dave

Rated 5 out of 5 stars

Great company and staff

All the staff who work at this compay are great helpful and caring. The problem with my boiler was quickly sorted out the same day by a very knowlageable and pleasantt member of staff. I would recommend this company to anyone.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent when booking the appointment

Excellent when booking the appointment, courteous and friendly (not pushy) the engineer Kane was brilliant, sorted the issue promptly, was very tidy and clean, above expectations.. well done DA Gas and the price charged was more than competitive.

6 December 2022
Unprompted review

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