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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professional approach, making the storage process easy and stress-free. People frequently highlight the excellent service received from start to finish, noting the efficiency and support provided. Consumers also appreciate the well-maintained, secure, and clean facilities, with many mentioning the units kept their belongings in perfect condition. The website is often described as easy to use, and the overall quality of the service is highly regarded.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the helpfulness and... See more

Facilities

Clients share positive opinions on facilities, often highlighting their cleanliness, tidiness, and... See more

Website

People report positive experiences with the website. Customers consistently describe the site as secure,... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second unit I’ve rented at Dainton’s. The location is very convenient and the quality of units is excellent. Lee John the manager provides outstanding personal support and nothing is too... See more

Company replied

Rated 5 out of 5 stars

5 ⭐️⭐️⭐️⭐️⭐️ is no where near enough to emphasise how much excellent this company is. Both Chris’s are professional, knowledgeable, supportive bit above all are so friendly it makes the whole storag... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it’s been to have used Dainton storage. We had our items stored for nearly 2 years. Smart facility. Friendly, welcoming staff. Caroline has been really helpful and understanding... See more

Company replied

Rated 5 out of 5 stars

Ideal for access. Clean, dry and safe facilities for storage of almost anything! I appreciated the height within the indoor unit I used for over two years, as had no concerns as to if anything would f... See more

Company replied


Company details

  1. Self storage facility
  2. Vehicle Storage Facility
  3. Portable building manufacturer
  4. Caravan Storage Facility
  5. Storage facility

Written by the company

Need more space? We provide a wide range of storage options and offer modular buildings for workspace solutions, serving both personal and business needs. With depots across the South West of England and South Wales, we stand out with helpful staff and services tailored to each customer. As a family-run business since 1975, we pride ourselves on exceptional customer service, making us one of the largest self-storage providers with over 5,000 customers. Whether you're moving, downsizing, or need flexible space for your business, we’ve got a solution that fits your budget and needs. From secure external units and internal lock-ups to vehicle storage, our convenient locations and dedicated team ensure a hassle-free experience. Our Portable Building Services also offer high-quality modular cabins, providing adaptable space for your growing business.


Contact info

4.9

Excellent

TrustScore 5 out of 5

284 reviews

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Rated 5 out of 5 stars

Never used a storage facility before…

Never used a storage facility before but Dainton (Bristol) was recommended to me by a neighbour for our house move. It massively exceeded my expectations - the site and unit were spotless, everything felt very safe and secure and the staff were friendly and really helpful. 100% recommend!

1 August 2025
Unprompted review
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Reply from Dainton

We’re so glad you had a great first experience — thank you!

Rated 5 out of 5 stars

Our excellent service of Dainton Storage, Barnstaple

We had a unit at Barnstaple for many years and always found Lee and Mark to be very friendly and helpful. They were very professional in their dealings with us and there never seemed to be a problem which they could not sort out, including sorting out a bigger unit for us.

The premises were always clean and tidy and access is excellent - with the bonus of a WC! Vital for those of us who are more mature.

We would have no hesitation in recommending them to anybody, as we have done with our friends and family. We are moving to the Isle of Wight and only wish Dainton had similar premises there as it would be the first door we knocked on. Thanks Lee and Mark. Peter and Val Ford

28 October 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Peter and Val!

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service! They could not have been more helpful,and the price was very reasonable. I'd thoroughly recommend to anyone!

30 October 2025
Unprompted review
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Reply from Dainton

Thanks so much for your kind words! We're really pleased to hear you found the team helpful and good value. We appreciate the recommendation!

Rated 5 out of 5 stars

Super helpful, highly recommend

Chris and Paul are both super helpful and friendly. Ended up with two storage crates this time round and was very easy to set up and access the units as needed. Would recommend to anyone wanting extra storage, and will be back if I need more in the future!

26 October 2025
Unprompted review
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Reply from Dainton

Thanks for the lovely feedback Emma!

Rated 5 out of 5 stars

Safe, secure and very helpful staff

I hired a unit in Newport, Wales for just over 1 year for personal storage and found the company to be very reliable with great customer service at competitive prices. Would highly recommend.

22 October 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Chris!

Rated 5 out of 5 stars

Thoroughly recommended !

Had a 10x8 unit in Paignton for 3 months after a house move fell through. Ian was always courteous and fun to have a chat with. Unit was accessible at all times.
I shall miss going there just for the banter !
Wouldn't hesitate to recommend Dainton.

17 October 2025
Unprompted review
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Reply from Dainton

Thanks for the nice feedback Tina! We'll pass this on to Ian. We're glad we could help and really appreciate the recommendation.

Rated 5 out of 5 stars

Dainton storage Swansea.

I used Dainton storage Swansea.
Chris was friendly and helpful.
The facilities were well organised clean and secure.
The price was competitive and good value for money.
Would recommend and use again

8 October 2025
Unprompted review
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Reply from Dainton

Thanks, Helen! Really appreciate your lovely feedback — we’ll pass your kind words on to Chris and the Swansea team.

Rated 5 out of 5 stars

Andy and his team are very helpful

Andy and his team are very helpful, understanding and in general offer a 1st class service. Fair, inexpensive and friendly. Couldn’t recommend higher tbh!

1 October 2025
Unprompted review
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Reply from Dainton

Thanks, Sam — brilliant to hear that Andy and the team made such a positive impression. We really appreciate your recommendation!

Rated 5 out of 5 stars

Lee and Marc have been helpful and…

Lee and Marc have been helpful and understanding at every point during the last 10 months - this is the 3rd time we have used Daintaon's and it is unlikely to be the last!

28 September 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for your lovely feedback and for choosing Dainton ! We’re delighted Lee and Marc could make your experience so positive.

Rated 5 out of 5 stars

Very happy.

David in Bridgend has been so helpful from my first enquiry to completing the contract.
He was friendly, explained everything and very welcoming.
The storage container was clean and very accessible.
Will definitely be recommending to friends and family.

26 September 2025
Unprompted review
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Reply from Dainton

That’s lovely to hear — thank you! We’re so pleased David could make the whole process simple and friendly from start to finish. Thanks for choosing Dainton and for recommending us!

Rated 5 out of 5 stars

Smooth Process

The process from start to finish was smooth and Ian was very informative.

15 September 2025
Unprompted review
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Reply from Dainton

Thanks for the feedback Keith!

Rated 5 out of 5 stars

Ian and his team=Amazing

Ian and his team did everything in their powers to make our time at Dainton fantastic. Moving house and relocating is a stressful time and having to put all your possessions into storage could potentially make even more stressful. However this was not the case with Ian and his team they made it all very straightforward. Excellent thank you. Cheers Peter & Kerrie

14 September 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thank you for your kind words. We’re so pleased Ian and the team could make things easier during a stressful move. Wishing you all the best with the new house!

Rated 5 out of 5 stars

Excellent units

Excellent units, Great prices. I hired a half size shipping container. It was very clean. Someone man's the facilities most of the day.
Paul was very helpful in my stay and was very helpful when it was time to go.
I recommend these storage units. I been to a few in the area and this is the best so far ! Thank you 😊

13 September 2025
Unprompted review
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Reply from Dainton

Thank you for recommending us! It’s great to hear you found the unit clean, secure and good value. 😊

Rated 5 out of 5 stars

Great experience with Dainton

Great experience with Dainton.Used it for our business. Secure, well maintained site. Staff are fantastic. Key fob for access before opening hours and after closing. Toilet facility. Accepted deliveries on our behalf and let us know when they had arrived. Would highly recommend.

8 September 2025
Unprompted review
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Reply from Dainton

Thank you for your wonderful feedback Lyn! We’re so pleased our storage and service worked well for your business. I’ll pass your comments on to the team . We really appreciate the recommendation.

Rated 5 out of 5 stars

Great helpful staff

Great helpful staff, a pleasure to do business with them.

29 August 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks Alan, we’re glad you found the team helpful — a pleasure doing business with you too.

Rated 5 out of 5 stars

A well maintained

A well-maintained and secure unit. Professionally run and no problems throughout our stay. Site managed by Paul Beacham who gave great support when required. Would recommend this company.

1 September 2025
Unprompted review
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Reply from Dainton

James, thank you for your recommendation and for recognising Paul’s support — much appreciated.

Rated 5 out of 5 stars

Professional setup

Very secure site, well maintained.
All paperwork and charges etc are efficient including refunds of deposits etc
Chris who manages the site, very helpful and professional.
T.J.

1 September 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thanks TJ. We’re glad you found the site secure and Chris so helpful and professional.

Rated 5 out of 5 stars

I have held storage in different…

I have held storage in different configurations with Daintons Barnstaple for over 5 years and I'd recommend the storage facilities, but most importantly the team of Lee the Manager and his deputy Marc, who are hugely committed to ensuring the customer experience is the best. Lee and Marc always respond promptly and accurately to requests and questions which occasionally arise and ensure every time that they produce a solution if one is needed. They take pride in the facility and constantly maintain and clean the whole areas so that you know your storage is safe, secure and most importantly dry and free from pests which could contaminate your possessions.
I would recommend Daintons every time on that basis.
The only request at a corporate level is that there be access time to inside storage in out of hours as offered by some other providers , but this is a corporate and not local decision !

28 August 2025
Unprompted review
Dainton  logo

Reply from Dainton

Thank you JD for being with us for over 5 years and for recognising the efforts of Lee and Marc. We’re delighted to hear how much you value the team and the care we take to keep your storage safe and secure. Your feedback means a lot!

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