Adam was great and really helpful resolving an issue that had been ongoing for a couple of months. He informed me of all the different options and if he wasn't sure he informed me he would find out th... See more
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Review summary
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Commuicantion was excellent from Hassin in daisy, we were moving offices and he was able to arrange different dates for us with the ISP. It wasnt an easy install by any mean but with Hassin's help it... See more
Tec Guy Stewart was amazing and so patient, he made sure we were absolutely sorted and everything working properly before leaving us. Thank you
Daisy have been very helpful, but numerous times i've contacted them recently to update your system to the new Treasurer & email address on the account. Lynn Jones was able to do this on your 'chat l... See more
Company details
- #19 of 97 best companies in Telecommunications service provider
Written by the company
Daisy is the one of the UK's largest independent providers of voice, connectivity, mobile, IoT, cyber security, phone systems, cloud and IT services. As an independent provider, we work with all of the major telecommunications networks and suppliers, meaning we’ll always get the best deal in the market for our customers. We combine straightforward solutions with friendly, helpful people to help businesses collaborate, communicate and connect.
Contact info
20 Lindred Road, BB9 5SR, Brierfield, United Kingdom
- 0330 037 2632
- executiveresolutions@daisycomms.co.uk
- daisycomms.co.uk
4.8
Excellent
21k reviews
Asks customers to review
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Great customer service experience
Had an issue with logging in that the AI chat could not resolve. Was connected to a human agent within a few seconds, who sorted my issue out in just a couple of minutes in a very professional and efficient manner. Thank you again for your help Yash!
17 June 2026
Simple
Simple. Ryan was an actual human and resolved the problem within a couple of mins. No drama. No delay. No speaking to foreign call centre.
17 June 2026
Excellent service
Everyone went above and beyond to sort out my broadband problem. I was called back to check on the status of my line and again, later, to make sure I was happy everything had been fixed.
17 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Daisy Group
Thank you for your feedback. We have now located your account and can see that your query has since been resolved.
However, we sincerely apologise for any inconvenience caused and appreciate you bringing this to our attention. Please be assured that your feedback will be shared internally for review.
Thanks, The Daisy Team
Chris was great
Chris was great, very patient when i put him on hold half a dozen times as i was doing 2 jobs at once, job was done quickly with no issues
17 June 2026
Very helpful and polite
17 June 2026
Yassar was extremely helpful and made…
Yassar was extremely helpful and made each step easy to follow, thank you
17 June 2026
Fantastic 5-star service from Lee!
Lee from O2 Business (formerly Daisy Communications) visited us today and provided outstanding service. He arrived right on time, was extremely polite, and was a pleasure to deal with. Even though he had been given limited notes and faced an unexpected setup, his patience was incredible. He stayed on-site until he had done absolutely everything he could. A really nice guy and a massive credit to the company!
16 June 2026
Person I spoke with was very helpful
Person I spoke with was very helpful, issues with faults caused disruption but good communication regarding next steps.
8 June 2026
Excellent help
I had to ring today as my manager has been off sick and we needed to add a new training message to our phone for this afternoon. I had no idea how to do this and was in a panic as we needed it for today. John was really calm and was able to sort it all out for me. I am very grateful for all his help.
17 June 2026
Good service!
17 June 2026
Spoke with Kia to sort a connection…
Spoke with Kia to sort a connection problem with the phoneline. It was sorted in a matter of a couple of minutes and couldn't have been more happy with the service
17 June 2026
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