Dako Furniture Ltd Reviews 

7,659
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 542 reviews, reviewers had a great experience with this company. Consumers frequently mention that the delivery service is wonderfully prompt, while the staff members are consistently polite, friendly, and genuinely helpful upon arrival at your home. People also deeply appreciate the solid quality of the furniture, noting that the items look amazing, feel very comfortable, and offer incredible value for everyday living spaces. However, some customers also noted frustrating issues with missing parts, delayed spare components, or incorrect items arriving in their packages. Others experienced minor difficulties during assembly or mentioned that specific elements required extra effort and time to put together properly.

What people talk about most

Product

People report ambiguous experiences with product, as customer opinions on furniture quality and assembly vary... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the speed and efficiency of... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the furniture is sturdy,... See more

Staff

Reviewers mention positive feedback about staff, noting that delivery drivers and workers are generally... See more

Order

Clients share ambiguous opinions on order experiences, balancing strong satisfaction against notable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall im happy with the product . Delivery was really good by DX . The issue was with missing parts from my order(legs), my emails were responded to on the same day, although very apologetic, it... See more

Rated 5 out of 5 stars

The furniture was a great price. I ordered online and felt a little nervous as I had not seen or felt the material before purchase. When it was delivered, its excellent quality and looks much more exp... See more

Rated 5 out of 5 stars

I was so skeptical ordering from here after reading some reviews however I am very glad I just went with it! Amazing customer service and clear communication when I needed help placing my o... See more

Rated 5 out of 5 stars

Was straight forward to order my patio set and delivery was quick. I was kept informed about arrival of my furniture and the delivery person was polite, friendly and helpful. I have put the furniture... See more


Company details

  1. #328 of 395 best companies in Home Furniture Shop

Written by the company

Dako Furniture offers modern furniture, which is equipped with corner sofa beds, sliding door wardrobe and bedroom sets. Guaranteed quality with us.


Contact info

4.2

Great

TrustScore 4 out of 5

8k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.2

All reviews

(7,659)

531 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick and professional assembly

Very quick delivery. The assembly was excellent and only taken 2 hours by one man. It could have taken me weeks to do. Highly recommended add on! This is my second wardrobe bought with Dako and very pleased with the product. Will definitely buy again.

15 May 2026
Rated 5 out of 5 stars

Double ottoman bed (Ethan)…

Purchased double ottoman bed (Ethan) for my daughter. She loves it! The bed works well and looks great!
The service was very professional. Smooth delivery booking and delivered ontime. Polite and helpful drop off. Thank you! 😊

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect item

Perfect item, excellent quality, cost was very reasonable. Really nice delivery driver. Gifts were unexpected, not normal these days, thank you.

15 May 2026
Rated 5 out of 5 stars

From start to finish the whole process…

From start to finish the whole process was amazing.
Kept informed all the time, and delivery driver was very polite and helpful.
The whole process was so easy yet professional.
Will definitely use again and recommend this company.

21 May 2026
Rated 5 out of 5 stars

Excellent service ordered these for…

Excellent service ordered these for much elderly mother she was highly delighted with the delivery man especially as he brought her a gift of sweets and a blanket and left the boxes inside for her .
Lovely table and chairs

14 May 2026
Rated 5 out of 5 stars

Good quality item

Good quality item, great price, delivery service was good but like most delivery companies the window of 9 to 3 with all the technology available is not good.
Lovely touch with the complimentary blanket and little bag of chocolates and pen was a lovely touch.
The delivery guy was really pleasant all in all a great service

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Not many companies left like them

What a lovely company. There aren't many businesses like this left these days. They respect and value their customers. I bought just one item but they made me feel so special. Their products are great quality and very good value. Good, honest businesses like them have become so rare sadly.

16 May 2026
Unprompted review
Rated 4 out of 5 stars

Order process and delivery was smooth…

Order process and delivery was smooth and seamless. Sofa was easy to install. Only the seat feels less dense hence you can feel the straps underneath. Overall, it works for our conservatory space and comes with a complimentary matching throw blanket.

11 May 2026
Rated 3 out of 5 stars

Sofa

Sofa ordered is comfortable and good quality. However there are missing parts, issue still not resolved, customer service is poorly managed.

9 May 2026
Rated 5 out of 5 stars

Second to none

Third wardrobe I’ve purchased from Dako. I personally rate the following as ‘Outstanding’….
Communication, Delivery, Quality, Professionalism, Assembly

16 May 2026

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