Me and my sister Vanessa really needed the items that we ordered for my mom's 95th Birthday gift and the sneakers for my aunt who is 91 and they could not process my order. I was highly disappoint... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After reading site reviews I am not confident I will be acquiring my order. After reading reviews, I attempted to contact customer service by phone and line was constantly busy as I had read. I used t... See more
I am back to RAVE about my product. I ordered a custom duvet cover for my Liverpool obsessed son’s bedroom. The product is absolutely gorgeous. I previously gave a less than stellar review about the c... See more
Company replied
I am extremely disappointed with this company. They took my money immediately, and they have never delivered the order.
Company details
Written by the company
The most important thing to us is our customers experience. We want you to be able to find something you love, buy it and receive it without any problems or frustration. We're here for you everyday to answer your questions and make sure everything runs smooth for you. We stand by our satisfaction guarantee and will always make sure you are taken care of. Rest easy when you shop with Dalabshop because we have your back!
Contact info
10 Anson Road #22-02 InternationalPlaza, 079903, Singapore, Singapore
- +1 (910) 250 9291
- support@dalabshop.com
- dalabshop.com
I still have not received my order
I still have not received my order, have called the contact number listed and it is busy on SEVERAL occasions, no email response(S) back, tracking number does NOT work. Terrible experience and I will never shop from this site again.
2 December 2022
Place my order on December 9 for my…
Place my order on December 9 for my seven-year-old son for Christmas and it is now January 1 and I still have not got the item
Thanks for nothing
1 January 2023
Took almost a month to get my product
Took almost a month to get my product. I tried calling two numbers one said line is busy call later, the other would just hang up. Tried emailing several times finally went through. Days later got a response. Do not order from here!!!
11 December 2022
Unprompted review
I ordered shoe for my granddaughter for…sad
I ordered shoe for my granddaughter for Xmas it said they were arrive before Christmas but they didn't very sad
25 December 2022
I would not buy from them again!
I ordered an outfit for my daughter for Christmas well over a month ago and it never arrived. I tried to contact the company twice and no one responds! I should have read the reviews before I ordered. Trying to cancel my order but can't get a hold of this company. I do not want cheap items from China, when they made it sound like they were a company from the US. They only have a return address located in the US.
Update 12/30: Not the greatest quality, but the order finally arrived. Unfortunately, not in time for the holidays. Very confusing on the shipping-never an arrival date mentioned. It would have been nice if they responded when I tried to contact them.
24 December 2022
Unprompted review
Never received $80 product
Never received $80 product. Tried to email the company multiple times with no response.
9 December 2022
They have made up numbers and can't be…
They have made up numbers and can't be reach and basically took my money for my daughter christmas shoes.
4 December 2022
Unprompted review
They communicated extremely well and…
They communicated extremely well and got my delivery quicker than anticipated
13 December 2022
SCAM!!!!
SCAM!!!!! Originally purchased from Baltimore Closets. I got a tracking email from Dalabshop.com saying my order has been sent. It's been a loooong time so I tried contacting, fake number. Also, there's no such thing as Baltimore Closets.
21 December 2022
Unprompted review
Never received item and get no reply…
Never received item and get no reply back as to why it was never shipped
17 December 2022
This company did a fantastic job on the…
This company did a fantastic job on the oilers duvet we ordered!!
17 December 2022
Picture quality was good but....
Picture quality was good but dont expect it to be a great rug because its more like a soft floor covering
7 December 2022
Do not order from this company!
Do not order from this company. I placed an order on November 9 and it is December 7 and I still have not received my order. Beyond frustrating!
7 December 2022
Never received package
23 November 2022
Don't buy from this site.....scam
After reading site reviews I am not confident I will be acquiring my order. After reading reviews, I attempted to contact customer service by phone and line was constantly busy as I had read. I used the online chat feature and I expressed I wanted a refund and was told I could not get one as the order passed 24 hours since it was placed. I received an email update with the status of my order being changed to shipped. Coincidence? The tracking info does not show a thing. I will be contacting my bank to file a dispute.
26 November 2022
Never received the rug!!!!!!!
Never received the rug!!!!!!!! This is now the second time I have sent this!!!!!!!
20 November 2022
They sent exactly what I purchased
25 November 2022
The comforter I received is more like a…
The comforter I received is more like a sheet instead of a comforter. I have tried to contact company and still no response. Will never buy something like this online again.
1 November 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.