Dalamanairport Reviews 

61
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 24 reviews, most reviewers were let down by their experience overall. Consumers are consistently frustrated by the exorbitant prices charged for food, drinks, and everyday items throughout the terminal buildings. Visitors frequently pointed out that staff members often appear unhelpful and rude when handling security checks or passenger requests. Some reviewers were not happy with the complete lack of proper air conditioning, leaving the indoor waiting areas uncomfortably warm and difficult to endure. Travelers additionally noted ongoing issues regarding severely limited free Wi-Fi connectivity, alongside poor seating availability and a general lack of basic public amenities.

What people talk about most

Price

Consumers find price to be a source of deep frustration, consistently reporting exorbitant costs for food and... See more

Staff

People report negative experiences with staff, frequently describing them as rude, unhelpful, and dismissive.... See more

Location

Customers had negative experiences with location, describing it as the worst airport they have ever used.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

A disgrace to the country... Excessive security checks, no free water available anywhere and rip off pricing. It was no surprise that nobody was buying anything from the food outlets, if you want to... See more

Rated 1 out of 5 stars

Disgraceful prices for food and drink. Absolutely outrageous that tourist are getting ripped off like this. No AC either so the place is extremely warm and uncomfortable, What an embarrassment for Tur... See more

Rated 1 out of 5 stars

THE MAIN PERFUME SHOP (“Unifree”) IS A TOTAL AND UTTER RIP-OFF. Don’t buy any perfumes from there. The Perfume Sales Lady saw that we were in a rush looking for a specific perfume, and brought a bottl... See more

Rated 1 out of 5 stars

Dalaman Airport – One of the Worst Airports I’ve Ever Used Absolutely awful airport. Security is a complete joke — you’re forced through three separate checks where the staff barely even b... See more


1.4

Bad

TrustScore 1.5 out of 5

61 reviews

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1.4

All reviews

(61)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

Nationality-based discrimination

If you or anyone in your group is from a non-western nationality, prepare to be initially refused check-in with no explanation. Staff openly admit to nationality-based discrimination. If you mention international law to them, they get defensive and aggressive. Advice to management would be to inform your staff about the existence of United Nations human rights conventions.

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague!!!!

Dalaman Airport – One of the Worst Airports I’ve Ever Used

Absolutely awful airport. Security is a complete joke — you’re forced through three separate checks where the staff barely even bother to search properly. The pat downs are so half-hearted you could easily carry anything through, which makes the whole process pointless and frustrating.

The toilets are disgusting, dirty, and clearly not cleaned often enough. The food options are laughable: very limited and insanely overpriced, charging double or triple what you’d expect anywhere else.

To top it all off, the staff are rude and unhelpful. I asked for a simple hand check for photographic film (standard at most airports), and they flat out refused, forcing it through the x-ray scanner and risking damage. Zero flexibility, zero customer care.

This airport is a disgrace — filthy, expensive, and unsafe. If you can avoid flying through Dalaman, do yourself a favor and do it.

⭐ Overall: 0/5

5 September 2025
Unprompted review
Rated 1 out of 5 stars

DON’T BUY ANYTHING FROM UNIFREE DALAMAN AIRPORT, ESPECIALLY PERFUME

THE MAIN PERFUME SHOP (“Unifree”) IS A TOTAL AND UTTER RIP-OFF. Don’t buy any perfumes from there. The Perfume Sales Lady saw that we were in a rush looking for a specific perfume, and brought a bottle claiming it costs €260 but we’d get it €130 on Sale as it was the “last one”. Too rushed to double check while there, but when we got settled I saw that the same Perfume cost €60. Quite shameless, and a distasteful way to end a brilliant holiday with very hospitable Turkish people. DO NOT BUY ANY PERFUME from UNIFREE DALAMAN AIRPORT. Absolute robbery. In fact, I suggest never buying anything from Unifree Dalaman at all. Everything looked crazy expensive

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not bring cigarettes through…

Do not bring cigarettes through Dalaman, are charging customs duty for 4 suitcases, 300 stacks of cigarettes, 75,000 Turkish liras customs fee and then they call London to say they will take them from you.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Extortionate prices for everything, treat you like a criminal

Extortionate prices for everytng and mainly priced in Euro's not local currency
Excessive and aggressive search regime, treating everyone like they are a criminal. Total lack of respect for the people coming to their country spending their hard earned money. I will never go back despite meeting a few lovely local people

2 August 2025
Unprompted review
Rated 1 out of 5 stars

FARO BAR

FARO BAR - Daliman Airport

AVOID AT ALL COSTS.

Sells itself as a high end but its overpriced and terrible.

It was pretty much empty and it's clear to see why. Service was terrible and nobody came to check on us, but despite this they added a 10% service charge.

£4.85 for a splash of Almond milk in the (already overpriced) coffee. I asked for a little more bread for the hummus and got charged for that too.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Nightmare/Aviod * FARO * cafe/bar Dalaman Airport…

FARO cafe/bar Dalaman Airport departures. Avoid at all costs! McDonald's is a better bet & i don't even like McDs.

After a fantastic family holiday in Kalkan, nothing brings you right back to earth with a bump than the very poor departure experience through Dalaman Airport and the TERRIBLE Faro cafe bar.

The security and passport staff have very low morale which shows with poor customer service. We were a group of 8 going through different security and passport check points. The staff were soo miserable, service without a smile. Passport officers slumped in chairs, just throwing your passport back at you. Not one smile, nothing like all the other lovely Turkish people you meet.

Dalaman is famously known for its rip off food & drink prices, but DON'T go to FARO cafe bar in departures unless you want to really have the worst service and food I've ever had in 45+ years of traveling to Turkey. 3 members of staff, all badly trained and rude. That terrible Faro cafe bar experience at Dalaman airport cost us £165! for the incorrect order, incorrect bill, with 'service charge', very cold eggs benedict, long wait, making us late for boarding, a cappuccino, latte & mocha all tasting the same. If you have any allergies i.e. gluten, don't go here, the staff have no clue.

Faro cafe bar, Dalaman airport, ZERO Stars, terrible, AVOID.

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Worst airport in the world

Would have given 0*s if possible what can I say it was honestly the worst experience I've ever had arrived at the airport after an absolutely brilliant holiday with no complaints at all but as soon as we got to dalaman airport it was an awful experience until we managed to get sat on the plane home the staff at the airport minus the people who worked for Jet2 were absolutely awful and couldn't care less about you not one person was helpful again minus the jet2 staff the check's we're beyond a joke I get the whole keeping people safe and checking thing but 5 time's before getting onto the plane with passport checks and body searches was beyond a joke the duty free seemed fairly average for prices but personally didn't buy anything from the airport but the prices for food were an absolute joke most expensive ones I've ever seen £15 for a basic sandwich and a small bottle of water 😬 honestly the whole experience in the airport really put me off having to travel to Turkey again which is a shame as it's an amazing country 😭

27 June 2025
Unprompted review
Rated 1 out of 5 stars

Dalaman Airport

Avoid buying food from Dalaman Airport. Expensive food, they got rid of Burger King, so we went to mcdonald's as there is 2 Mcdonald at the Airport 1 down stairs and 1upstairs, we chose to go to the upstairs mcdonald's and bought 2 burger meals and it cost £40.00. The prices were in Euros for some reason and when we asked them for the price in Turkish Liras, they got the manager who charged us 2000 liras. After they fetched the meal to the table with the receipt I noticed it stated 1,968 Turkish Liras but they deliberately charged us 2,000 Liras, i didn't say anything as i didn't want to cause a fuss at the airport, as most of the staff and manager were hanging around the till watching us, the extra money charged will have gone in they pockets. The staff were eating melon on the counter they serve customers on and I witnessed the staff that bring the food to the table, spitting the melon seeds in her hands and then bringing food to the table, without washing hands! Got ripped off at McDonald's in Dalaman Airport and felt disgusted at what I witnessed with the staff hygiene. Felt physically sick at the stench of the toilets at the Dalaman toilets, with long queues of people waiting to use the toilets. The Airports had an upgrade, but it seems to have gone downhill. Uncomfortable wooden seats. Turkey has gone expensive, be careful as they are ripping tourist off by adding extra charges, thinking we tourist dont notice.

15 June 2025
Unprompted review
Rated 1 out of 5 stars

Horrible and Chaotic

Been coming to Turkey for many years now and through Dalaman airport and in that time, it has not improved once it is disorganised chaos and simply the worst part of the holiday.

Check in hardly opens on time leading to big unnecessary cues that can be avoided, then sometimes the check in desk will randomly close and you get shifted to another cue.

Staff are rude and obnoxious more like prison guards, shouting at people if they simply are not clued up instead of calmly talking to people complete lack of people skills. Also, they always seem to be understaffed.

Lack of seating in the terminal for people especially anywhere for an anxious traveller to relax away from the crowds. Even worse when going to the gate insufficient seating for a full flight leaving people standing or sitting on the floor.

One thing you will learn from going through the airport a few times is to take your own food with you, as it is a complete rip off and disgusting what they charge for food and drink simply ripping the travellers off, this has always been the same and I feel for the first time travellers through the airport that have little choice but to buy something, McDonalds for a standard meal like £21-25 completely disgusting, then a stale roll of ham and cheese and a coffee will cost you like £14, even a bottle of pop or water £3-4.

No water availability to fill a water bottle up, once asked at one of the food outlets to fill my bottle up they wanted 5 euro.

The added security measure at the gate is totally unnecessary, having already been through two previous security screenings, I know this is imposed by the British government but it's ridiculous, I mean for example this time our gate was displayed on screen everyone was in the gate settled and then we were all told to vacate and line up and they set this security stand up while you have to wait in cue to get called forward which is not a pleasant experience, they turn your cabin bag contents out check everything, swab electronic devices, pat you down you feel as if you are a criminal. They took so long to do it the plane started boarding and they never finished processing all passengers on flight.

WiFi is another joke 30 mins free if you get a code if anyone will give you it, and even then if you get the code it doesn't work properly. So no public WiFi in this day and age really?

The airport is too hot aircon is practically non-existent, making an already uncomfortable experience worse.

So as a result of 11 years coming to Turkey and sometimes twice a year nothing has changed at the airport and Turkey as a whole is now not the place we first came to all those years ago, so we won't be back.



8 June 2025
Unprompted review
Rated 1 out of 5 stars

A large middle finger to us as we left Turkey

Badly managed queues, line splitting, desk closing/reopening, no communication, everyone around us always looked pissed off.

Sunexpress tried to charge us 20 euros each for not checking in beforehand despite having large bags to check in.

Security took most of our diving lead weights, but not all of them which didn't make any sense, seemed corrupt, just wanting to take them.

No water fountains.

I paid 750tl for two KitKat sized chocolate bars, that's about 15 quid.

Such a sh!T experience, hopefully will never have to visit again

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Worlds Worst Airport

Imagine you're creating the world's worst airport. Very expensive food and drink. 8 euros for a bottle of soft drink, £11 for a McDonald's Happy Meal. It makes Norway look cheap. Too hot, no Aircon and no public WiFi. 3 security checks each one more detailed, and the roof leaking. All announcements in Turkish that no one but the locals speak. You have just imagined Dalaman Airport :( Avoid at all costs even if you have to travel 500 miles further, you have been warned!

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Dalaman ask Carslberg…..

On arriving, 1. queued to get in door for immediate luggage scan security check of bags. 2. Then queued for EasyJet bag drop for 45 minutes. 3. Then queued for passport control. 4. Then queued for normal bag scan security check. Then waited in no air con eating area and paid a fortune for McDonald’s..5. Then queued for another bag security check at gate. 6. Queued for bus to EasyJet aircraft. 7. Waited 1 hour in aircraft due to Air Traffic delay… if Carlsberg did airports….its not Dalaman…horrendous experience

31 May 2025
Unprompted review
Rated 1 out of 5 stars

Lounge horror

Lounge horror - Looks like McDonald's have moved into the old CIP lounge and they now occupy the old landing by the lavatories
No kitchen
No hot food
No terrace
1 star hotel style cold buffet

Truly a disgrace in this day and age - I hope this is very temporary as its so bad

22 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this airport at all costs

Avoid this airport at all costs, it is not the place you want to be in or remember at the end of your holiday.
The whole place is just a rip off from top to bottom, £2.40p for a small bottle of water, gives you an idea.
I will never go back there and will avoid Turkey altogether if it continues as it is.
We tourists are being used as cash cows in a place we cannot avoid if we fly home from this region, so go somewhere else.

9 May 2025
Unprompted review
Rated 1 out of 5 stars

Thieving lot of bstds

Thieving lot of bstds, 21 euros for big mac meal, please take your own food otherwise you won't get nothing for your money.

4 May 2025
Unprompted review
Rated 1 out of 5 stars

The worst airport I've ever visited

The worst airport I've ever visited. Trying to sell British people thousands of cigarettes knowing its absolutely not allowed! They will confiscate them on arrival to the UK. A sandwich which was hardly edible, a packet of crisp and a small bottle of water....£25.92..😡 It's ok though, they sell the crap with a smile....I will never visit Turkey again...Rip Off!!!!!

4 May 2025
Unprompted review

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