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I ordered an e mountain bike via the cycle to work scheme. Cycle Solutions kept in touch throughout the ordering process to delivery. Could not have been more helpful. Delivery was the problem. Unfort... See more
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team and overall a pretty seamless process. A few things that could be better: 1. Dan.com doesn't fully authenticate ownership of the domain until the time of purchase so felt it was up in the ai... See more
Best company of its kind. There is not any company like Dan.com as of today. Here are some of the things that I like about dan.com: 1. Payment on time 2. High quality traffic 3. Integrated w... See more
Company replied
Company details
Written by the company
Introducing a new chapter in domains. Dan.com is a domain marketplace that connects buyers & sellers of unused domains.
Introducing a new chapter in domains
Written by the company
- Buy and sell domain names easily and securely
- At Dan.com we realise that domain name purchases and sales aren't easy. That's why we actively keep looking for new ways to improve the user experience at Dan.com to make domain acquisitions and sales as frictionless as possible.
Contact info
Tesselschadestraat 11, 1054ET, Amsterdam, Netherlands
- +1 737 218 6046
- support@dan.com
- dan.com
4.0
Great
6K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Place Is amazing!
16 May 2024
Unprompted review
Reply from Dan.com
Hello MBK Daniel,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
Be careful when buying and selling at…
Be careful when buying and selling at Dan.com
I have purchased the domain name cartradeinsider.com for $750 on Dan.com.
After I transfer money and provide information to receive the domain name, They told me to wait until Monday to process it.
On Monday, Dan announced that the transaction was canceled and did not provide a reason.
I requested a refund upon canceling the transaction and did not receive any response from their support team.
28 May 2024
Unprompted review
Reply from Dan.com
Hello Thành ,
Thank you for your feedback and for the opportunity to clarify that Dan.com offers Transaction Assurance on its purchases. This means our customers can rest easy knowing that we will work to transfer the domain name and funds between parties. If the domain name is unable to be delivered for ANY reason, we will refund the customer the funds that were paid. We appreciate you sharing your experience with us and look forward to helping again in the future.
My thanks,
JM
Bit like criminals God will punish you…
Bit like criminals God will punish you for stealing our money
Nothing you can use that money for no matter how much it is
No matter how much decillions you make you family we suffer till the end
21 May 2024
Unprompted review
Reply from Dan.com
Hello Iorundu ,
Thank you for your feedback and for the opportunity to clarify that we only exchange money for the goods and services that we offer. Please feel free to contact our customer support if you have any questions about your account.
My thanks,
JM
Watch out, scam!
Watch out, scamming website, will buy domain names of new companies and put them up for sale at ridiculous prices. This company will be sued soon enough, can't wait to see the result!
1 April 2024
Unprompted review
Reply from Dan.com
Hello Steven,
Thank you for your feedback and I am sorry to hear that your domain name expired. As a Domain Marketplace, our customers can list their domain names for sale and we help facilitate the transfer of domain and funds between parties to ensure a secure transaction. I hope this information helps and we appreciate you sharing your experience with us.
My thanks,
JM
I DONT WANT TO BUY FANTASY.AI
I DONT WANT TO BUY FANTASY.AI SO GET RID OF THE POP-UP ON THE ACCOUNT CREATOR THING SO I CAN MAKE AN ACCOUNT OR ATLEAST MOVE IT
19 May 2024
Unprompted review
Reply from Dan.com
Hello Supercarboyg,
Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.
My thanks,
JM
thanks for using my old domain and…
thanks for using my old domain and selling it for ridiculous prices. go f yourself money grabbers
14 May 2024
Unprompted review
Reply from Dan.com
Hello maximum,
We are sorry to hear that your domain name expired and that someone else registered it after its expiration. We know how frustrating it can be to miss important times like a Domain Name renewal due date. We appreciate the opportunity to clarify that as a Domain Name Marketplace, anyone can create an account with us, and list the domain names they have registered, for sale. I hope this information helps in understanding what we do as a company and appreciate you sharing your experience with us.
My thanks,
JM
Reply from Dan.com
Hello Md. Shamim Hossain,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
Very nice guys, super professional
Very nice guys, and everything was so on time and professional. Definitely invite them to the kiddos next birthday bash. You'll love it 💕!
7 May 2024
Unprompted review
Reply from Dan.com
Hello Allis,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
Frorget it
This I dont known, TOOK ME 50 € WITHOUT ANY AUTORISATION . Forget this site . Dont buy it
7 May 2024
Unprompted review
Reply from Dan.com
Hello Bernard,
Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.
My thanks,
JM
Reply from Dan.com
Hello Milo,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
I don’t know what it this and I don’t…
I don’t know what it this and I don’t want show on my phone any more
3 May 2024
Unprompted review
Reply from Dan.com
Hello MGS,
Thank you for your feedback and for the opportunity to clarify that Trustpilot is an Online Review Platform and Dan.com is a Domain Name Marketplace. I hope this information helps and we appreciate you reaching out.
My thanks,
JM
Rhonda Gray was very kind and fast…
Rhonda Gray was very kind and fast getting us in and out. Awesome experience and service!!
1 May 2024
Unprompted review
Reply from Dan.com
Hello Nila,
Thank you for your feedback and we are pleased to hear that Rhonda did such a great job. We appreciate you taking the time to share with us and thank you for being a GoDaddy customer.
My many thanks,
-JM
Stay away from this scam comapny.
They steal your domain name by deactivating your payment details (I know because the same payment details have been tied to multiple other domains and none of them had problem renewing). After they steal your domain, they try to charge you $1500+ to get it back, and as soon as you show interest they jack the price up to $3,500+ absolute scam and joke of a business model. No domain name is worth that much in 2024.
2 April 2024
Unprompted review
Reply from Dan.com
Hello Rob,
Thank you for your feedback and for the opportunity to clarify that we are a Domain Aftermarket; this means our customers create accounts so that they can list the domain names that they register, for sale. I am sorry to hear that your domain name expired and we appreciate you sharing your experience with us.
My thanks,
JM
Blackmail business model. Avoid at all costs.
It's a really dodgy scam. As part of Go-Daddy and 123-reg, these guys will remove your bank details off your domains in your 123-reg account and then not send you renewal emails. When the renewal then fails they will remove your domains and put them up for sale at ridiculous amount so money and refuse to give them back.
UPDATE - DAN.com have stated they have tried to contact me through Trustpilot. literally no contact at all. 123-reg gave me their legal contact. This is indirect blackmail.
Further Update - These guys are now trying to get my review removed. As a company they decided to take my domain, decided to not give it back and try and sell it back to me and then decided to feign ignorance. They are now deciding to try and have my review removed. I refuse to contact them further. This is why Trustpilot exists so hopefully this will not be removed.
22 April 2024
Unprompted review
Reply from Dan.com
Hello Danny,
Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. I can confirm that Trustpilot has sent you an email requesting more information. The email you were sent from Trustpilot was a request for more information so that we can look into this further for you. We look forward to hearing from you!
My thanks,
JM
Great again
Another superb experience using Dan as a seller, offer from buyer accepted today, I provided the AUTH code, domain transferred and money paid to me in around an hour. Fantastic experience keep it up Dan.
12 April 2024
Unprompted review
Reply from Dan.com
Hello JR,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
Registered my personal domainname
Registered my personal domainname. I can buy my own name back for USD $ 3.495 tax excl., which is prohibited by all domain registry proceedings, yet the cost to do go after them is really beyond my financial means - and thus, it's lost to me. My own name.
1 January 2024
Unprompted review
Reply from Dan.com
Hello Inge,
Thank you for your feedback. It sounds like your domain name expired and you are now seeing it listed for sale on our platform by its new owner. I would like to better understand your experience and have sent you an email through Trustpilot to request more information.
My thanks,
JM
I liked it very much
7 April 2024
Unprompted review
Reply from Dan.com
Hello Yalini ,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
This is greatest place to buy and sell…
This is greatest place to buy and sell domain name. I really like their platform
3 April 2024
Unprompted review
Reply from Dan.com
Hello Sangeeth,
We are glad to hear that you have had such great support from us and we look forward to helping again in the future
My many thanks,
-JM
Dan.com is still really upsetting
Dan.com continues to be really upsetting with their recurrent fraudulent listings
Since my last recent TrustPilot review, almost 3 dozen new unauthorized listings of my domains appeared.
It's as if rogue sellers on their platform believe that they can post anyone's domain names for sale on Dan.com, without the owner's permission and with impunity. They apparently don't mind potentially scamming unknowing buyers of hundreds or even thousands of dollars. As before, their listing prices for my domains were much higher than my legitimate,actual marketplace listings elsewhere.
Dan.com customer support did remove the fraudsters' listings more quickly this time. But there was no indication that any action was taken to restrict or ban the fraudulent sellers involved, especially one that had posted almost two dozen of my names. That is all the more saddening.
24 March 2024
Unprompted review
Reply from Dan.com
Hello LG,
Thank you for the feedback and for the opportunity to clarify that while we don't contact customers regarding our security process or outcomes from those security process; we do take Security and our Terms of Service seriously and remove bad actors from our platform in addition to preventing bad actors from returning. We are reviewing the information you have provided with our Leadership to see what more can be done, and we appreciate you sharing your experience with us.
My thanks,
JM
Bibikid scam
The site, bibikid.com that is for sale on your site was a scam site previously. I was scammed by bibikid.com. just so you know.
14 June 2023
Unprompted review
Reply from Dan.com
Hello Velma,
Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information.
My thanks,
JM
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