Dancing Leopard Reviews 742

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the styles, colors, and materials of the products, with some expressing satisfaction with the fit and overall appearance of their clothing. The customer service is frequently praised, with many people highlighting the helpfulness and friendliness of the staff in resolving issues and providing support. However, some people were dissatisfied with the product quality, noting a decline in the fabrics, stitching, and sizing. Several customers reported issues with items breaking after minimal wear, and some were disappointed to find their orders fulfilled by a different company, leading to concerns about the origin and quality of the products. There were also mentions of difficulties with the return process and some negative experiences with customer service interactions.

What people talk about most

Product

Users describe ambiguous interactions with product quality. While some customers praise the beautiful... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality, fantastic design, and... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express satisfaction and... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise specific individuals like Victoria and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I’m a bit confused. I’ve ordered from Dancing Leopard in the past and have been in their shop in Ibiza. I made an order this week and noticed the prices were lower, then I see my parcel is coming from... See more

Company replied

Rated 5 out of 5 stars

My favourite clothing boutique. I absolutely love the styles, colours, materials and obsessed with the harem jumpsuits and have every colour in my collection. They are amazing for holidays and for sum... See more

Company replied

Rated 5 out of 5 stars

I just love my Sienna midaxi slip dress in tropical lime. It was perfect for my summer holiday. I have had so many compliments. Fits perfectly and the quality is great, looks far more expensive than i... See more

Company replied

Rated 5 out of 5 stars

I LOVE dancing leopard! As someone with boobs, hips and a bum it can be hard to find outfits that are comfy, flattering but also make you stand out from the crowd. I have many many pieces from the bra... See more

Company replied


Company details

  1. Ladies' clothes shop
  2. Clothing Shop

Written by the company

WELCOME TO THE WILD We are so grateful you are here. At Dancing Leopard we hope to provide a platform to encourage you to feel confident within yourself and celebrate what is totally unique about you. We believe in sisterhood, supporting you and everybody who wants to wear our unique clothing as you adventure fearlessly through life. Be warned! Our unique, distinctive and statement prints will raise your self-expression and magnify your bold! So, whether you’re looking for mini, midi or maxi dresses in exclusive cuts and styles, a shirt dress to kick-ass in the board room, a wrap dress or leopard print dress for your wild weekend adventures or if you’re heading to the dance floor and need a going out dress - we’ve got you - whatever the occasion! Our dress size and clothing sizes range from a size 6 to a size 18 across womens jumpsuits, playsuits, dresses, eco-friendly swimwear, shirts, skirts and trousers to name but a few. So we hope you’ll feel inspired and empowered as you look through our wild website.


Contact info

3.2

Average

TrustScore 3 out of 5

742 reviews

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Replied to 77% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Arrived quickly

Arrived quickly. Lauren from customer service could not have been any more helpful in processing my return. Thank you!

17 March 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Very positive customer service experience. When there was a delay with my delivery, Lauren from the customer service team was very helpful tracing my order and responding quickly to my questions 10/10

16 March 2023
Unprompted review
Rated 5 out of 5 stars

I'm a Leopard in Love!

I love Dancing Leopard so much! I've bought a number of outfits from them over the last 2 years and I am always so impressed by their funky & stylish prints, which make sure I always stand out from the crowd ;-)
As I live in Australia, the post can sometimes be a bit slow, but usually arrives within 1 week. Their customer service has always been fantastic, and recently when my order went astray for 4 weeks, (which was not their fault, it was with the courier) Lauren was incredibly helpful, and always with a prompt response, she helped me get my items. I'm a very happy customer :-)

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company, awesome customer service!

Fantastic company! Love the designs, quality of clothing and the ethics of the company. I have bought from them for years and would highly recommend.

The one time I had to contact customer services about an issue I had, their customer service was second to none. I had a reply from Lauren who went above and beyond to resolve my query, leaving me feeling valued as a customer and with even more faith in the company than before!

Thank you Lauren! Love Dancing Leopard!

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I payed by apple pay and did not get a prompt to put in a discount code. I emailed explaining this, not expecting anything but I received a lovely response from Lauren, who immediately arranged a refund for the discount amount. Fabulous customer service. Thank you

7 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! I live in Spain so it was a bit of an issue for the order to arrive, because of the courier. Lauren from customer service was super helpful! Great clothes and service!

21 February 2023
Unprompted review
Rated 5 out of 5 stars

I am leaving a five star ⭐️ review for…

I am leaving a five star ⭐️ review for the outstanding customer service that I received from Lauren at Dancing Leopard. There was a faulty button on a garment that I bought. I let customer services know & was given the upmost priority to resolve the problem. I was treated as a valued customer which I greatly appreciated. I love the clothes & quality that is Dancing Leopard & I won’t hesitate to shop with them again.

21 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I purchased a new jumpsuit from Dancing leopard and through a labelling error received the wrong print. I contacted customer services who immediately replied with a solution. I sent the item back and emailed them proof of my postage receipt, they sent me the correct item straight away and it arrived the following day!
Lauren at customer services was incredible. Thanks 😊

14 February 2023
Unprompted review
Rated 5 out of 5 stars

I ordered from dancing leopard (…

I ordered from dancing leopard ( LE384942684GB ) parcel arrived, turn out i have to pay vat duty € 64.72, they said ( For all orders under €150, prices are inclusive of VAT. For orders over €150 you may be charged your local VAT and import duty rate.)

Order No; LE384942684GB
Total my invoice :
Subtotal €99,33
Shipping €10,95
IE VAT €20,63
Total€110,28 EUR

I sent email to their customer service they refunded my duty paid i paid within hours.

Iam so happy, now i feel safe n secure to shop with them.

15 February 2023
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing!!

Customer service was amazing! Prompt and helpful replies and a lovely lady called Lauren who is a credit to the team! I had an issue with a discount code wasnt working and they went above and beyond to help!
Dresses are super beautiful too. Thank you so much!

7 February 2023
Unprompted review
Rated 5 out of 5 stars

First class customer service.

I had to return the kaftan I had ordered as it just didn’t suit but unfortunately it seems to have gone astray. Consequently I had heard nothing from Dancing Leopard but when I did get in touch they couldn’t have been more helpful. Arranged an immediate refund and although I did have proof of return etc they didn’t ask to see it. First class customer service much appreciated!

6 February 2023
Unprompted review
Rated 1 out of 5 stars

Terrible gym wear …

I love the clothes from Dancing Leopard. They’re usually great quality, fashionable and are quick to arrive.
However, I had one complaint about a pair of Halo yoga leggings I’d ordered and unfortunately, took the tags off when arrived.

They cost £69 so not cheap. After wearing them for a few minutes I just wasn’t happy with them. They kept slipping down, the crotch seemed really low and they didn’t sit in place, every time I walked (let alone exercised) they slipped down, I kept having to pull them up.

I contacted customer service and they couldn’t care less! Said I couldn’t return them, not even for a credit note. I replied back and they just ignored me! No response.
So not great customer service. And terrible gym wear.

26 January 2023
Unprompted review

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