Dandy's Landscape Supplies Centre Reviews 1,118

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting the helpfulness and professionalism of the drivers who often go above and beyond to place items precisely where needed. Many consumers are also very satisfied with the quality of the products, finding them to be exactly as described and good value for money. The staff frequently receive commendations for their politeness, efficiency, and helpfulness, making the ordering process smooth and pleasant. However, some customers were not happy with their order experience, citing issues with product quality such as soil containing large lumps or stones, or gravel being dirty. A few people also mentioned problems with delivery, including delays, unexpected charges, or concerns regarding delivery methods.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, often praising the helpfulness and politeness of... See more

Product

Reviewers mention positive feedback about product quality. Many customers are very happy with their... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the helpfulness and politeness... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great and reliable... See more

Based on these reviews

Rated 5 out of 5 stars

We've ordered several large bags of landscaping bark & topsoil from Dandys over last few months. All have been good & consistent quality. The Bark is excellent for using as material for paths or a ba... See more

Company replied

Rated 5 out of 5 stars

Ordered jumbo bag and half bulk bag of topsoil along with jumbo bag of gravel. I shopped around and was amazed how overpriced local merchants and high street merchants were. Also Wicks/B&Q charged ext... See more

Company replied

Rated 5 out of 5 stars

I’ve used Dandy’s to rent storage during a house move to Chester, and then for turf, and topsoil for my new house. The Dandy’s team are extremely customer centric, which unfortunately most com... See more

Company replied

Rated 5 out of 5 stars

I made the mistake of ordering Rootzone instead of top dressing and criticised Dandy's for a poor quality supply. It was completely my fault and won't make the same mistake again. Sales manager Jorda... See more

Company replied


Company details

  1. #98 of 198 best companies in Garden centre
  2. #4 of 4 best companies in Bark supplier
  3. #4 of 7 best companies in Mulch supplier
  4. #4 of 6 best companies in Sand and Gravel Supplier
  5. #8 of 8 best companies in Topsoil supplier
  6. #5 of 7 best companies in Turf and Soil Supplier

Written by the company

Dandy's Top Soil & Landscape Supplies Centre since 1826. UK Suppliers of top quality top soil, play area bark, gravel chippings, compost, slate, rock salt and hoggin nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Another great product with fantastic…

Another great product with fantastic delivery by driver.

6 January 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you for your kind words! We're thrilled to hear you’re happy with the product and the fantastic delivery service from our driver. Your satisfaction means a lot to us, and we look forward to serving you again soon!

Warm regards
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Thanks

6 January 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Mark,

Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience. We look forward to serving you again soon!

Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Top company

Top quality products at competitive prices with great service online and by telephone. Delivery drivers skilled respectful and pleasant to deal with. I have used dandy’s for 4 years and always been delighted.

16 January 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Gail,

Thank you for your wonderful review and for being a loyal customer for 4 years! We're delighted to hear that you’ve consistently enjoyed our top-quality products, competitive prices, and great service both online and by phone. We'll also pass on your kind words to our delivery team—they’ll be thrilled to hear it! We truly appreciate your support and look forward to serving you again soon.

Warm regards
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Dandys are top

I found this company whilst doing a search for posts they had concrete ones a lot cheaper than elsewhere even with delivery. They arrived today very pleased with my purchase the delivery man even helped me carry them to the back of the property. I will definitely use them again very helpful company from a phone call tote delivery guys.

20 January 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Adrian,

Thank you so much for taking the time to share your experience!
We're thrilled to hear that you found our prices competitive and were pleased with your purchase. It’s great to know our delivery team went the extra mile to assist you—customer satisfaction is always our top priority.
If there’s anything else we can do for you, please don’t hesitate to contact us.

Kind regards
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great Product delivered mostly…

Great Product delivered mostly efficiently by palletised delivery to your drive.

Have had Welsh compost and organic compost mix for my raised beds on a number of occasions over several years since I moved to my house in NR9 Norfolk some 16 years ago. Latest delivered just before Christmas.

I always buy when on sale, 1000 litre jumbo bag at c. £130 incl. VAT and delivery is best value when compared to your local garden centre 50 litre bag.

Quality of mix far superior to most pre-packaged composts available.

Transport team legends at keeping you updated. Thanks Sam for latest support with errant local palletised delivery company. All handled with a smile and nothing is too much trouble.

Latest order of Autumn Mix Compost Jumbo 1000 litre bag delivered in hooded bag at only £5 extra, great for keeping compost from either drying out or getting sodden.

Now all I need is Brand Ambassador Dion Dublin to visit to help dig into my flowerbeds. I'm sure he wants to visit his second home at Norwich City! #OTBC

10 January 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Jonathan,

Thank you so much for your glowing review! We’re thrilled to hear that you’ve consistently enjoyed our compost over the years and found it to be of excellent quality. It’s always wonderful to hear how our products are helping gardeners like you create beautiful gardens.

We’re delighted that the hooded bag option and updates from our transport team enhanced your experience this time around. We strive to make sure every delivery goes as smoothly as possible, and we’re so glad myself and the team were able to assist you with the local delivery company.

Thank you for being a loyal customer and for taking the time to share your thoughts. If there’s anything we can assist you with in the future, please don’t hesitate to get in touch.

Happy gardening!

Best regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great company , great quality I have ordered several products from…

I have ordered several products from Dandy’s . Great quality , easy to order and products are well packaged and arrive promptly . Staff are also helpful and friendly , a great company to deal with . No hesitation in recommending them to anybody .

23 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Alun,

Thank you so much for your kind words and for taking the time to share your experience with us!
We're thrilled to hear that you've been pleased with the quality of our products and our service. Our team works hard to provide a great experience, so your feedback truly means a lot to us.

Thank you for recommending us—it’s the highest compliment we could receive.

We look forward to serving you again soon!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great product and a fab price!

Great product and a fab price!
Customer service (Sam Fox) was brilliant. Highly recommended and will definitely use again!
Thank you

23 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Sue

Thank you so much for your kind words and glowing review! We're thrilled to hear you loved the product and found it to be a great value. We truly appreciate your recommendation and look forward to serving you again in the future.

Thank you!

Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great delivery

Great delivery, on time, followed the delivery instructions, called ahead of time. Perfect

18 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Aled,

Thank you so much for your wonderful feedback! We're thrilled to hear that your delivery was on time and that we could meet your expectations by following instructions and calling ahead. Providing seamless service is our top priority, and we’re glad we could deliver a great experience for you.

We look forward to serving you again soon!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear David,

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service.

We look forward to serving you again in the future!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great delivery service

It was easy to organise and delivery was ideal. A smaller truck was needed and it all worked smoothly. Will use again

13 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Una,

Thank you so much for your kind words! We're thrilled to hear that our delivery service met your needs and that everything went smoothly.

We look forward to serving you again in the future!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Perfect

Great product, great price, quick and easy delivery.

10 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Spencer,

Thank you so much for your kind words! We're thrilled to hear that you found our product, pricing, and delivery service to be perfect. Your satisfaction is our top priority, and we look forward to serving you again soon!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Everything good.

Everything good.

9 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Chris,

Thank you for your feedback! We're so glad to hear everything met your expectations. We look forward to serving you again!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 4 out of 5 stars

Great product

The product is great and just what was described, though it was expensive & delivery was not included. We were not kept informed about the delivery date or time so we weren’t expecting the delivery, but luckily the driver was very helpful

10 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Linda,

Thank you for your feedback! We're thrilled to hear that you found the product to be just as described and that it met your expectations. We apologize for any inconvenience caused by the lack of communication regarding the delivery schedule. Your comments are valuable, and we will work to improve our communication process to ensure a smoother experience in the future. We're glad our driver was able to assist you, and we appreciate your understanding.

Thank you for choosing us, and we hope to serve you again soon!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Superb delivery drivers and good…

Superb delivery drivers and good products.

2 December 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Sarah,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with our delivery service and products. Your feedback motivates us to continue providing the best experience possible.

We look forward to serving you again soon!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great service excellent product

Great service excellent product. Very helpful gentlemen in the yard. Thank you.

29 November 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Martyn,

Thank you for your wonderful review! We're thrilled to hear you enjoyed our service and are happy with the product. Our team in the yard will be delighted to know their helpfulness made a positive impression. We truly appreciate your support and look forward to serving you again soon!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Dandy's Service

The quality of service is excellent and the delivery was exactly where it was instructed to put it.
The quality of the Spent mushroom compost is higher than ever. Thank you Dandy's

27 November 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Anna,

Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with our service and delivery, and that the quality of our spent mushroom compost exceeded your expectations. Your satisfaction means the world to us, and we’re grateful for your support. If there’s anything else we can do for you, please don’t hesitate to reach out. Thank you for choosing Dandy’s!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Dear Paul,

Thank you so much for your kind words! We're delighted to hear that you had an excellent experience from start to delivery. Providing top-notch service is our priority, and your feedback means the world to us.
We look forward to serving you again in the future!

Warm regards,
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Super helpful!

25 November 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Hi Will

Thank you so much for your kind words! We're thrilled to hear that you found us super helpful. Your feedback means a lot to us, and we looking forward to helping you again soon!

Many thanks
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great manure

Good quality manure. Great delivery, the delivery guy trollied it up my drive to my choosen spot.

25 November 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Hi Mike,

Thank you for your wonderful feedback! We're delighted to hear you're happy with the quality of the manure and the delivery service. We’ll be sure to share your kind words with our delivery team. If you need anything else, we're always here to help!

Kind regards
Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great product

Great product. Great delivery. Great service overall.

24 November 2024
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Hi Mike,

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our product, delivery, and service. Your satisfaction means the world to us, and we look forward to serving you again in the future!

Sam
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

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