Dandy's Landscape Supplies Centre Reviews 1,118

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent delivery service, noting the helpfulness and professionalism of the drivers who often go above and beyond to place items precisely where needed. Many consumers are also very satisfied with the quality of the products, finding them to be exactly as described and good value for money. The staff frequently receive commendations for their politeness, efficiency, and helpfulness, making the ordering process smooth and pleasant. However, some customers were not happy with their order experience, citing issues with product quality such as soil containing large lumps or stones, or gravel being dirty. A few people also mentioned problems with delivery, including delays, unexpected charges, or concerns regarding delivery methods.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, often praising the helpfulness and politeness of... See more

Product

Reviewers mention positive feedback about product quality. Many customers are very happy with their... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the helpfulness and politeness... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers found the ordering process easy,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great and reliable... See more

Based on these reviews

Rated 5 out of 5 stars

We've ordered several large bags of landscaping bark & topsoil from Dandys over last few months. All have been good & consistent quality. The Bark is excellent for using as material for paths or a ba... See more

Company replied

Rated 5 out of 5 stars

Ordered jumbo bag and half bulk bag of topsoil along with jumbo bag of gravel. I shopped around and was amazed how overpriced local merchants and high street merchants were. Also Wicks/B&Q charged ext... See more

Company replied

Rated 5 out of 5 stars

I’ve used Dandy’s to rent storage during a house move to Chester, and then for turf, and topsoil for my new house. The Dandy’s team are extremely customer centric, which unfortunately most com... See more

Company replied

Rated 5 out of 5 stars

I made the mistake of ordering Rootzone instead of top dressing and criticised Dandy's for a poor quality supply. It was completely my fault and won't make the same mistake again. Sales manager Jorda... See more

Company replied


Company details

  1. #98 of 198 best companies in Garden centre
  2. #4 of 4 best companies in Bark supplier
  3. #4 of 7 best companies in Mulch supplier
  4. #4 of 6 best companies in Sand and Gravel Supplier
  5. #8 of 8 best companies in Topsoil supplier
  6. #5 of 7 best companies in Turf and Soil Supplier

Written by the company

Dandy's Top Soil & Landscape Supplies Centre since 1826. UK Suppliers of top quality top soil, play area bark, gravel chippings, compost, slate, rock salt and hoggin nationwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The composted woodchip is perfect

The composted woodchip is perfect! A true beauty to behold. No plastic or other nasties in the mix either (unlike some other suppliers), which is a relief.

17 December 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for such a lovely review 🌿

We’re delighted to hear you’re happy with the composted woodchip and that the quality stood out for you.

Thank you again for your kind words and for choosing us, we hope to help you again very soon!

Warm regards,
Katie
Customer Services
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

A good company to deal with

Through no fault of theirs my order was delayed by a couple of weeks but through that time they kept me updated on progress. As before with the actual delivery the driver was courteous, helpful and good humoured which is a very pleasant change these days. On top of that, the product is good too.

16 December 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for taking the time to leave such a kind and thoughtful review. We really appreciate your understanding regarding the delay and are glad we were able to keep you updated along the way.

It’s especially lovely to hear your feedback about our delivery driver, I’ll be sure to pass this on to the team, as it means a great deal to them. We’re also pleased to hear you’re happy with the product itself.

Thank you again for your patience and support. If we can help with anything in the future, please don’t hesitate to get in touch.

Warm regards,
Katie
Customer Services
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Efficient

Efficient, polite and helpful staff- all you need and great product delivered thoughtfully.

21 November 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your lovely review! We’re really pleased to hear that you found our team efficient, polite, and helpful, and that your delivery arrived just as you needed.

Thanks again for choosing Dandy’s! 🌿😊

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Just great

This is the 2nd tonne bag of rotted manure I've had over recent months. Its a fantastic soil conditioner and for the area I need to prepare buying in bulk is the best way to do it. Ordering and paying on line is easy and with a voucher from my previous order made my recent purchase even more worth while. Dandys kept me informed every step of the way until the manure was delivered. Great product to use, great company to deal with, great prices and great service.

17 November 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your wonderful review! We’re thrilled to hear that you’ve returned for a second tonne bag and that our rotted manure is helping you get your garden just the way you want it. It’s great to know that ordering online was easy and that your voucher made the purchase even better value.

We really appreciate your kind words about our communication, service, and prices - it means a lot. Thanks again for choosing us, and we’re here whenever you need your next load!

Rated 5 out of 5 stars

Efficient & helpful

17 November 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your kind words! We’re delighted you found our service efficient and helpful. It means a lot to the team!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Delivery man came as was scheduled and…

Delivery man came as was scheduled and kindly placed the pellet where requested.
Top soil looks quite good and hope will do a good job.

17 November 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your kind feedback! We’re glad the delivery went smoothly and that the topsoil meets your expectations. Please don’t hesitate to get in touch if you need any further assistance.

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Alright in the end!

I did have a problem with my delivery,
After contacting the excellent customer service team, the problem was solved very quickly.

17 November 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you very much for your feedback. We’re sorry there was a hiccup with your delivery, but we’re so pleased that we could resolve it quickly for you. Your kind words mean a lot, and we’re always here if you need any help in the future!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Great service

Our order was promptly despatched and arrived within the specified time frame.

17 November 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Good afternoon Ben,

Thank you for your positive feedback! I am glad to hear that your order was dispatched promptly and arrived right on time. We appreciate your support and look forward to serving you again soon!

Kind regards,
Jordan
Sales Manager

Rated 5 out of 5 stars

Excellent

Excellent. Prompt service. Delivery person very accommodating and helpful.
Used in the past quality has always been good.

17 November 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you for your review! I am delighted to hear that your delivery arrived smoothly and that our driver was helpful. It’s great to know you’ve had consistently good experiences with us over the years.

We appreciate your loyalty and look forward to serving you again soon!

Kind regards,
Jordan
Sales manager

Rated 5 out of 5 stars

Nothing too much for Dandys.

Nothing too much for Dandys. Their very pleasant driver willingly dropped our huge bag right on the spot at the rear of our large garden having to get some builders to move theire vehicles in the process. What a great firm.

25 November 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your kind words! We’re delighted to hear that the delivery went smoothly and that our driver could get everything exactly where you needed it. It really means a lot to us to know our team made the process easy for you.

Thanks again for your support, and we look forward to helping you with future orders!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Dandy’s have really got their sh*t together

1000L of excellent farmyard manure
(Just ordered another bag)
Dandy’s have really got their sh*t together (you’re welcome)!
CNR

20 November 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Good morning Mr Ross,

Thank you for your review! We appreciate your business and kind words. Anything else you need, please do not hesitate to reach out.

Kind regards,
Jordan
Sales Manager

Rated 2 out of 5 stars

Very Disappointed

Delivery and price was ok, my gripe is THERE ARE SO MANY WEEDS, NOT VERY ATTRACTIVE WHEN I’ve SPENT ALL THAT MONEY AND GRAFTED SO HARD. To be rewarded with a lawn of weeds. Complained to Dandy’s but they have NOT bothered to reply. Very disappointed with the product and Customer service. Note you have been warned.

22 September 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Good morning Mr Farrugia,

I am sorry to read your feedback, but we’ve not received any emails or calls from you regarding any issues with your half bag of topsoil. I actually tried calling you yesterday, but you were too busy to talk at the time.

Please could you either give me a call back on 01244 280008 or send an email to jordan@dandys.com? Your case appears to be isolated, and I would appreciate the opportunity to look into this properly.

*UPDATE* As I'm unable to get hold of you to discuss the issues with your topsoil any further, I will leave this with you for now. If you do wish to reach out please use the above contact information.

Kind regards,
Jordan
Sales Manager

Rated 5 out of 5 stars

Very prompt and seamless service and…


Very prompt and seamless service and direct contact with Customer Services if needed (particular thanks to Katie Newton!). I'd definitely recommend Dandy's to others.

10 October 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your kind words and for taking the time to leave this review! I’m thrilled to hear you had a seamless experience, and it really means a lot to hear that our service made a difference.

Your recommendation is greatly appreciated, and I’ll be sure to pass on your lovely feedback to the rest of the team as well.

Thank you again for choosing Dandy’s – we look forward to helping you with any future orders!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Good price

Good price, quick delivery, and the driver was polite and very helpful.

20 October 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your lovely review!
We’re so pleased to hear you were happy with both the service and delivery — our team and drivers will really appreciate the kind feedback.

Thank you again for choosing Dandy’s, and we hope to see you again soon!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Excellent product

Excellent product, service, delivery all 5 star rated, l highly recommend this company.

20 October 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the product, service, and delivery. It really means a lot to the whole team.

We appreciate your support and look forward to helping you again in the future!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Very Good

Delivered on time. Good price including delivery and the soil is of good quality.

20 October 2025
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Good afternoon Robin,

Thank you for your review. We appreciate your custom and hope to speak with you soon.

Kind regards,
Jordan
Sales Manager

Rated 5 out of 5 stars

I needed my topsoil on a specifict day…

I needed my topsoil on a specific day because I work full time and had booked the day off. I was worried because I couldn't leave a tonne of soil on the street if it didn't turn up and moving it would be no mean feat.

So I was delighted when it turned up at 10.30 and I could get stuck in with spade and wheelbarrow.

The soil was excellent quality and well mixed with no large clumps. It smelled very fresh and looks fantastic. I'm expecting great things to grow.

Thanks for a great reliable service and a quality product.

28 October 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for the lovely review!
We know how important it is for deliveries to arrive when planned, especially when you’ve booked a day off, so we’re really pleased the topsoil reached you early enough so you could crack on.

Great to hear the soil quality hit the mark! We can’t wait to see what you plant - feel free to share photos of how things come along.

Thanks again for choosing us. If you need any more soil or garden supplies, we’re here and happy to help.

Rated 5 out of 5 stars

Another great purchase from Dandys

Another great purchase from Dandys. The Lawnmix topsoil was excellent. Probably my 20 th bag over the years.
Grass grows fantastically.
All delivered when promised at a good price

14 October 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your continued support and for taking the time to share your feedback. It is wonderful to hear that the Lawnmix topsoil has served you well over the years and that your grass is thriving. Your loyalty as a long-standing customer is genuinely appreciated, and the team is pleased that delivery and pricing met expectations. If there is anything more that can be done to help with your garden projects in the future, please let us know.

Rated 4 out of 5 stars

The product (topsoil) was a really high…

The product (topsoil) was a really high quality and the customer service was also great.
I would definitely use this company again. The only issue I had was the delivery company sent a lorry that was too big to get into my road and I only found out by getting into the tracking history. Dandy's were great and investigated the issue for me and came back with more detailed information about the redelivery.

14 October 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for taking the time to leave such a kind review! We’re delighted to hear you’re happy with the topsoil and our customer service.

We’re very sorry again about the delivery issue, but we’re glad we could provide the information and support you needed. Your feedback is greatly appreciated, and we look forward to helping you with future orders!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

Rated 5 out of 5 stars

Sorted me out when I chose the wrong…

Sorted me out when I chose the wrong delivery day 👍

21 October 2025
Unprompted review
Dandy's Landscape Supplies Centre logo

Reply from Dandy's Landscape Supplies Centre

Thank you so much for your kind review! 😊 We’re really glad we could get everything sorted for you and make sure your delivery went smoothly. We truly appreciate you taking the time to share your experience!

Warm regards,
Katie
Customer Service & Sales Representative
Dandy's Landscape Supplies Centre

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