Danica Reviews 2,760

God feedback og præcis information omkring udbetaling af min pension.

It felt that I am calling to borrow some money from them, without giving it back. Extremely sad person on the phone, I had to extract information from him. He was not willing to help, just said “no, it is too late, we sent you letter on 1st of July”. Do don’t need to pinch me for me being late, I am calling for advise and for options.

All information provided in details

Do a market research before agree for long term

After sharing a negative experience the other day, I would like to take a moment to thank Mr. Besar Asani. He has been incredibly professional and knowledgeable, especially given how unhappy and dissatisfied I initially felt.

While my situation is not yet fully resolved, I am confident it will be soon, thanks to the excellent guidance and support provided by Mr. Asani.

Easy to understand

My experience with Danica Pension was marked by cold, rigid communication and a clear lack of respect for the customer.

After a consultation that included promises of flexibility and a so-called “VIP” arrangement, the terms were later changed without any meaningful dialogue. My health insurance was put on hold while additional information was requested, which effectively made the insurance unusable during a vulnerable period.

The communication was impersonal, unclear, and lacking empathy. Overall, a very disappointing experience. I have decided to move my pension to another provider.

Simon has been a very friendly and approachable representative. I have been having an active correspondence regarding my payout and had some tight timelines. Glad everything worked out well in time. Thanks Simon and Danica Pension!

I had really worst experience with danica. I am waiting for my pay out since January and till now I haven’t received it. Even after sending an email it would take more than a month to get a response.

It’s so good service🤌🏻guy who tolk to me, his name is Mikkel, was so polite and kind, and explain to me everything about my death, especially that my ex will never get my money if I will pass away tommorow. Hope I will not👍🏻

Good for life penson

I've worked in Denmark for almost 3 years, once I got back to my home country, Danica made my payout offer and I accepted it, signed it and they told me that they were processing my inquiry (so I understood my money was being transfered). However, days after telling me that they are processing my payout, without earlier notice, I got a new offer from them with 1,075 DKK less.
They told me that it's because I signed the first offer late (something that isn't true- cause I signed it electronically at any place it said that the signature needed to be physically signed).
Now I am complaining and asking to know which are my options and it's really difficult to get through them.
I feel like they just stole from me 1,075 DKK.

Good
......

I’m adjusting my review to 4 stars now as Danica has expedited the process and took 3 weeks instead of the 6 months that they have initially informed.

I don’t know if they expedited it because of the many emails and calls I have made to them or because it actually normally only take 3 weeks.

Not giving 5 stars because either way they could have done it in 3-4 weeks without creating all this 6 months drama.

In the end they made me loose approximately 20.000 Kr. due to market fluctuation.

Really easy and intuitive support