Very bad experience.
Unfortunately my first experience with Daparto was not positive because not all the sellers on this portal are serious (AutoTeileService24), I will briefly tell you how it went: I purchased two front brake discs which were available on the trolley, without notifying me, after having sent the package, the seller warned me that he had only sent one disc because the other didn't have it and wouldn't even be back in stock, I replied that if he had warned me earlier I would have asked for a refund and avoided shipping because for reasons for safety reasons you cannot replace just one brake disc, in conclusion I had to send back the disc that arrived with a waste of time and above all I had to wait for the return to arrive at its destination to receive not only a refund for the returned disc but also a refund for the disc that was never sent. Really little seriousness that I would never have expected from a German seller, since when we talk about the German people in Italy their qualities of efficiency and seriousness are always praised.
Reply from DAPARTO - We drive performance
Hi,
Thank you for your review.
We are sorry that there were problems with one of our partners. We will of course discuss this with our partner, because this process shows little understanding and professionalism. If you have problems like this again, please contact our support directly so that we can support you.
P.S. Little fun fact, the leading people at ATS24 are not from Germany. ;)
Please apologize for the inconvenience caused and thank you for your understanding.
