DarkStar Vapour Reviews 11,545

•

4.9

Electronic cigarette store

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Review summary

Created with AI, based on recent reviews

Considering 233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, fast delivery, and high-quality products. Many people highlight the quick order processing and the efficiency of the delivery service, often receiving their items sooner than expected. The products, including e-liquids and DIY supplies, are frequently described as having great quality and flavor. However, some people were dissatisfied with specific product issues, such as e-liquids having no taste even after steeping. A few other people also felt that there were problems with delivery, including lost parcels or delayed shipments. Additionally, one customer reported a leaking bottle of propylene glycol that affected other items in their order.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising its speed and efficiency.... See more

Product

Consumers find products to be of excellent quality and value. Many reviewers praise the wide selection,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the great service, fast... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent quality of products,... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering, quick... See more

Reviews shaping this summary

Well what can I say for my first purchase?! Absolutely fantastic selection of E-liquids and an insanely fast delivery time. A wide selection of products to choose from and can get lost searching (w... See more

Company replied

Ordering is simple , delivery is quick , liquids appear to be made by god. Now i say god but more likely a bearded tattoo covered hobbit none the less they are still superb. Have used this company for... See more

5🌟 service yet again. From a well laid out website, to ordering and super fast delivery, not my first order and certainly not my last, what more could you want from a company. No wonder they have a... See more

Always 5 star, now after trying to repair My hammer of god xl for ages,only to fine juice on the - connection, let's see how that blue cherry fires at 160+ Watts on series

Company replied

Company details

#11 of 128 best companies in Electronic cigarette store
#8 of 124 best companies in Vaporiser shop

Written by the company

We are E-liquid specialists. Supplying you with everything you need to mix your own e-liquid. Safe and secure checkout with tracked shipping across the UK and Europe.

Contact info

Unit 26, The Raylor Centre, YO10 3DW, York, United Kingdom
info@darkstar.co.uk
darkstar.co.uk

4.9

Excellent

12K reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 1, 2025

Excellent product speedy delivery

Excellent product speedy delivery. Brilliant service

27 November 2025

Dec 1, 2025

Ordered and delivered within days

Ordered and delivered within days, thank you.

27 November 2025

Dec 1, 2025

Perfect as always

As always, DarkStar Vapour have gone above and beyond with their service.
Not only a prompt delivery, but a very pleasant free gift. Thank you.

27 November 2025

Dec 1, 2025

Very quick delivery excellent product

27 November 2025

Dec 1, 2025

I use this company every month for my vape products. There postage is always super fast and there range of products are amazing!! I would love to get more discounts for a loyal customer 😏 will use over and over again.

26 November 2025

Unprompted review

Nov 8, 2025

Always a pleasure

31 October 2025

Reply from DarkStar Vapour

Nov 20, 2025

Thanks for the great review, Jane!
- Megan

Nov 7, 2025

Dark Star do really good products

Dark Star do really good flavour concentrates. The flavours are consistent and all made to exacting specifications in properly regulated labs.
The only reason I've given 4 stars, not 5 is because the Propylene Glycol bottle was leaking. An issue with the cap as far as I could tell. Fortunately it was easier to clean up that if it had been the glycerine but I had to wash off all the other bottles.
This has happened before but only once in all the years I've been buying from Dark Star so I would still recommend them as a company.

3 November 2025

Reply from DarkStar Vapour

Updated Nov 10, 2025

Hi Jennifer, thank you for your review! So sorry to hear about your PG bottle - please reach out to us at info@darkstar.co.uk and we'll arrange a replacement for you!

Many Thanks!

Nov 7, 2025

1 November 2025

Reply from DarkStar Vapour

Nov 6, 2025

Thank you for your great review!

- Lucy

Nov 5, 2025

Quality

Always amazing quality products and fast delivery.

1 November 2025

Reply from DarkStar Vapour

Nov 5, 2025

Thank you for your lovely review!

- Lucy

Nov 4, 2025

Always 5 star

Always 5 star, now after trying to repair My hammer of god xl for ages,only to fine juice on the - connection, let's see how that blue cherry fires at 160+ Watts on series

31 October 2025

Reply from DarkStar Vapour

Nov 5, 2025

Thanks for your great review! We hope you love your products!

- Lucy

Nov 4, 2025

Fast delivery

Fast delivery . First time order as I’m entering in diy world and seems to be premium quantity ingredients. Time will show so far 10/10

30 October 2025

Reply from DarkStar Vapour

Nov 5, 2025

Thanks for your great review, we hope you love your products!

- Lucy

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