Darlows - Estate and Lettings Agents Merthyr Tydfil Reviews 

Scammers!
Valued our home at £210,000-£230,000 when we were looking to sell. However, we chose to go for a different seller due to the high fees.
This company was then chosen to value our property independently when we looked to part exchange with a new build developer 1 month later and they valued it at £190,000.
It’s giving salty for us not choosing them to sell our home.
Very unprofessional arrived 30 minutes late to the valuation, another reason why we chose not to go with them.

Contact Darlows this morning as had leak in my boiler
Georgia answered the call she was so helpful & assured me it would be dealt with today, she was knowledgeable & very friendly as was a bit worried as had no water. She promised to call me back & she did
Thankfully was sorted by 1pm
So thank you Georgia for your help today xx

I would like to thank Georgia for all her expertise and patience dealing with my many questions recently regarding my tenant and tenancy law. She has clearly had my best interests uppermost, and has given me sound and informed advice, responding promptly and professionally. I am grateful for your help, Georgia, thank you so much.

Great service as always kept updated on queries ive asked for.
Georgia I've dealt with the most always polite and knows her job well, easy to email and phone always get a quick response after contacting her.
Sometimes I feel like im a nag , but Georgia always ready to listen.

Excellent customer service from Georgia. She was efficient and helpful and our issues were sorted that same morning. We couldn't of asked for more.

Was looked after by a young lady called Hollie
So helpful about the property and the local area.

My letting agent Georgia is always efficient when handling my contracts. Makes the process so easy and effortless.

Hollie the person who deals with my rentals is exceptional,
No trouble with anything ringing me back straight away
I leave everything up to her and she makes really good choices
Very pleased that I get to deal with her

Holly was very nice on the phone and listened to what my requirements were

Hollie was so great and warm. She offered to help me despite my difficult situation in coming for a physical viewing as I didn't live locally and my schedule did not fit in with the viewing. Offered to send me a video viewing which really makes my life easy

Holly was my first point of contact at Darlows and she was friendly and helpful. She actioned things quickly and updated me throughout the process of renting a room out in my house.
I wouldn’t hesitate to work with Holly again.

Hollie was very kind and helpful with the process.

Quick at responding to messages

Hollie was very professional when i spoke to her on the phone twice now. Very helpful and the service they provide is quick so far.

Very good service by hollie nice staff very helpful

As a landlord I have used Darlows for a number of years and found that Joanne Davies who handled my properties was excellent and very efficient, I am sad to see her leaving the company and wish her all the best.

Hollie was superb! Easy to approach and communicate with. Nothing was too much problem.

Would have given 5 stars but whilst Hollie was on leave the colleague was the least helpful person I have com across. Delayed the moving in date because he failed to follow through and was unable to answer my simple queries

Will only work with Hollie again she is excellent.

I rang Darlows last week regarding a rental property and had the pleasure of Martins help. He was very professional, friendly and helpful and resolved my issue with a great outcome.
Big thank you Martin
Regards
Neil

Good communication, prompt response

Hollie has helped me a lot with sorting out the letting of a property
Communicates well and listens..
Many thanks
Neil

Darlows Estate agents in merthyr have been very quick in responding to my emails Hollie Langmead is currertly dealing with our property enquiries has been very pleasant and professional. Looking forward to working with you further.