Terrible customer service. I received a pair of socks last week , bad bubbling on socks . Sent email to them and DM on Instagram . No reply ! I am going on a trip tomorrow so that was the point of ord... See more
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First class customer service. Above and beyond the norm. Warranty return without any issues, a company to be trusted without any concerns.
When walking the Appelatian Trail in 2018 I discovered the Darn Tough brand. I bought two pairs in Franklin and still used them after the AT when back in Sweden. In 2023 one pair was worn out and Darn... See more
The hiking socks eventually wore out after 4 years, but there was no problem ordering a replacement. I have trouble with friction and blisters when hiking and every other brand of socks I've tried... See more
Company details
Written by the company
Darn Tough Vermont Socks are purpose built premium merino wool socks made in Vermont, USA. Our socks are guaranteed for life to be the best fitting, most comfortable, and durable socks you'll own or we'll replace them.
Contact info
364 Whetstone Drive , 05663, Northfield, United States
- 877-327-6883
- support@darntough.com
- darntough.com
No recent history of asking for reviews
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Replied to 50% of negative reviews
Typically replies within 24 hours
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Best
When you find socks as good as these you dont need any others. Match this with excellent customer service and an easy,helpful warranty system. The performance of these socks in Hiking, running and everyday wear is the best to me.
Great socks and warranty
I’m a big fan of darn tough socks. I have had a couple pairs for a long time and just got some more pairs here recently. I’d recommend them for someone wants a quality wool sock that has a great warranty.
5+ stars company
Bad reviews here are insane people seriously. Crying because they want to destroy only one sock and keep the other but still get full money back… those people are a joke. So here an honest review by a normal guy, not a loony. This brand is the best. Products are amazing and you can keep them for years without problems (which is rare for merino products). And what’s even better ? When they are no longer good, they give you your money back with only few pics and done. In few days you can buy yourself new socks for free. I’m slowly only buying darn tough socks and if one day they manage to create underwear of this quality, I’ll buy it without hesitation too. So don’t listen to the loonies giving 1 star to this incredible company. This is a 5+ stars company without a doubt. They provide you the service they advertise. Lifetime Warranty isn’t a joke here.
Warranty - is ridiculous To get your replacement socks you have…
To get your replacement socks you have to send a picture of both socks chopped off - if one sock is damaged - don’t even think of sending a picture of just that sock - if you do they refund you for one sock!!! Hilarious and ridiculous at the same time / you can’t buy one sock but they will refund you for one! What madness is that
Slow service been 5 days I'm still…
Slow service been 5 days I'm still waiting on my delivery
Probably the best sock 🧦 in the world.
Life long replacement and great designs
Yes you pay for that. But your feet are worth it ! They take you away from the idiot Trump.
Venessa arranged the replacement it was easy. So my family use darn tough. And our feet love it !!
Incredible Socks
I bought the white tab no show socks and they’re absolutely amazing quality. I will be going back to buy a load of their black crew socks shortly. I had an issue with one pair that came damaged and they replaced instantly without fuss, fantastic customer service.
Burned Super Fan
I was an instant super fan. Most comfortable socks in the world. Told all my friends about the comfort and forever warranty. Then I have a sock rip open. I go to use the warranty and you have to pay to ship the sock back.
So I'm going to pay $15 bucks to ship back a sock to get the $20 sock warranty? This warranty is a LIE! You are saving $5 bucks.
I feel so lied to.
I get you need a way to verify people are telling the tough but my goodness have them submit photos/videos. If we have to pay 75% of the costs to ship it your warranty is no longer helping much.
I have obfuscated this review due to Trustpilots ongoing censorship of reviews.
Absolutely no lies told!
Amazed by the fast shipping process, in Europe. Ordered in the weekend, arrived on monday. Does Darn Tough even sleep at night, or do they just continue knitting and shipping? The socks are lovely and not a single lie is told. Even the heavyweight no show socks I bought, provided me with comfort on hot days. No hot and sweaty feet and ironically, the sock fits like a glove! No other sock did ever fit that well in my life. I'm even more surprised by their thermoregulating properties and comfort than I thought I'd be. I'd love to finish this review but I'm afraid this is all there is for at least the next 10+ years, which is obviously a good thing. These are, in fact, the best socks I've ever owned. I don't want to take them off for washing but I know I have to.
My favourite socks
My favourite socks, I have worn Darn Tough socks for years and would recommend them for comfort, warmth and durability , the designs and colours are great too 👍 I tried looking at cheaper socks for hiking and they are just not as good , I found the customer service good too
Finally, a company that stands behind their warranty!
If there’s such a thing as the perfect sock, Darn Tough makes it. They’re not just incredibly comfortable and durable — the kind of quality you notice right away — but they also stand behind their product 100%. On the rare occasion I’ve had an issue, their lifetime warranty process was fast, simple, and hassle-free. No endless forms, no hoops to jump through — just a straightforward replacement and genuine customer care. They’ve set the bar for how a company should stand behind what they sell.
Extremely comfortable with an excellent warranty service
After 4 years of regular use one of the socks had an issue with wear on the cuff. The warrenty process was simple and very responsive. I am looking forward to receiving my replacement pair of socks so that I can continue to enjoy the use of my most comfortable socks.
Does anyone know why customer service…
Does anyone know why customer service never answers the phone?!

Reply from Darn Tough Vermont
Good luck with lifetime warranty.
Update:
Response from company was fast and apologetic to my concerns. As I mentioned in my original complaint, the socks are great! Darn Tough satisfactorily addressing the warranty process brings me back to a five star product rating.
In general, great socks!
However, after 3 years, 3 pair wore through on the top by the ankle crease. Having not used their warranty in the EU I thought I would give it a try.
Hassles, multiple pictures required to be taken, I'm told to cut up my socks but when I do, it's not the way they think they should be cut even though it is not explained in the warranty email. More cuts and pictures to be taken.
Not worth the hassle so it makes me question the seriousness of their "lifetime" warranty or the value of their socks.

Reply from Darn Tough Vermont
Issue with order but customer service handled it well
I had an issue with my order. They were slow to respond at first but handled the matter very well.

Reply from Darn Tough Vermont
Quality socks
Absolutely brilliant socks ,simply won’t buy another other brand, people say expensive,I say you get what you pay for!!
Unbelievable warranty
I own 4 pairs of steely darn tough socks for work which are extremely comfortable. I have had them over 18 months and wear them hard. The reason for writing this review is one pair developed a hole in the heel. I filled out the form amd got a new pair for free on their warranty. And I can do this for life. I am now only buying darn tough socks.
I love these socks
I had been holding off on buying these because I thought the price was a bit too high. When I got my socks and put them on I wondered why I didn’t start buying these years ago. Absolutely the most comfortable socks I own (no show with tab) the cushion is really nice and the top of the foot is nice and thin and keeps my feet cool.
I run between 1500 and 2000 miles a year and have never had a blister since using Darn Tough socks.
I finally got holes in one pair and was wondering if the warranty process would be a hassle and it was very smooth. Customer service was great. I got my promo code for new socks in a couple weeks and added more socks to my warranty claim because so far everything has been excellent.
Worth every penny!
The best socks I have ever owned
I sincerely do not know how all the reviews are not 5/5. People complaining about expensive socks?
I have recieved replacements for 5 pairs of socks already without ANY problems whatsoever. Easy process.
Name me one other Brand that makes Merino socks this sturdy, which you will get refunded when they are damaged.
I go hiking ALOT and these are by far the best socks I have ever owned, period!
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