DashCam Bros Reviews 153

TrustScore 2.5 out of 5

2.6

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Rated 2 out of 5 stars

You cancelled my order because your system accepted a promo code. Fix your system. If the promo code wasn't valid, it should not have accepted it and let me proceed with the order. This promo code sho... See more

Company replied

Rated 3 out of 5 stars

I live outside of town. Package was sent 'signature required' which caused me to waste half day driving to Post Office to get it. Connecting to iPhone 7 was not an easy task... I have not yet tried m... See more

Company replied

Rated 4 out of 5 stars

Cameras and pro magic work as advertised...very easy to hookup and operate but night vision out of the front and rear camera is very poor unless you are in the best light. The front camera does not do... See more

Rated 1 out of 5 stars

Very slow to respond or no response at all. Tries to push blame on customer for their mistakes, then tries to make you feel stupid for contacting them. Unacceptable.

Company details

  1. Camera shop
  2. Auto parts shop
  3. Car accessories shop
  4. Electronics store

Information provided by various external sources

DashCam Bros is retailer providing competitive prices on dash cams and related accessories to equip drivers with the tools necessary to protect themselves from unsafe driving and undue liability on the road. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service and product knowledge. We have a great team and aim to grow our business to continue offering our customers the best dash cams available and the latest dash cam related trends and news. We make it a priority to continually develop resources that help consumers make informed decisions about purchases, installations and dash cam set ups.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

153 reviews

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Rated 5 out of 5 stars

DR490-2ch

I ordered the DR490-2ch. Solid product. I also added the magic pro power setup. This made installation and hardware into the fuse box very easy. I’m not the best with electronics and this was very easy for me. So far it runs consistently and performs exactly as advertised!

1 December 2017
Unprompted review
Rated 5 out of 5 stars

Trustworthy company

No problems ordering. Got my dash cam and it works great. All expectations were met. I would order from them again. I would say it is a very trustworthy company.

1 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

DashCam Bros provides quick and excellent customer service. There was a mix up with my original order and they immediately corrected it. The same physical product can be ordered from any retailer, but the service is what makes the difference, especially for ease of online ordering. Would do business with them again.

30 November 2017
Unprompted review
Rated 4 out of 5 stars

I have a good experience

I have a good experience. Product shipped pretty quickly. I’ve ordered the blackvue dr490L-2Ch with gps. Wish they could’ve have a package deal which the prices included the external gps.

31 October 2017
Unprompted review
Rated 5 out of 5 stars

Very professional and responsive

I erroneously thought that Dashcam Bros made an error on my order and I was wrong. They were very patient with me and helped me correct my understanding of the facts. Thank you again !

15 October 2017
Unprompted review
DashCam Bros logo

Reply from DashCam Bros

Hi John,

We do not carry the Thinkware F800 front camera or F800 rear camera as of today, so it is not possible that we sold you the F800 Dash Cam or Rear Camera from our site, or any other channel that we do business on. With that said, we are expecting to carry these products within the coming weeks.

An associate on our team has reached out to you to help clear up any confusion as to who sold you the products, or the products you believed to have ordered from us. We look forward to hearing back so we can come to a happy conclusion for both parties.

Rated 5 out of 5 stars

Easy ordering process and had the …

Easy ordering process and had the lowest price I could find. I called in and got some questions answered (very helpful and friendly staff person), and had my dash cam within a few days. I'd recommend Dash Cam Bros to anyone.

27 August 2017
Unprompted review
Rated 4 out of 5 stars

Cameras and pro magic work as …

Cameras and pro magic work as advertised...very easy to hookup and operate but night vision out of the front and rear camera is very poor unless you are in the best light. The front camera does not do a food job of capturing tag details and playing back the camera via a mobile device is an exercise in extreme patients.

16 August 2017
Unprompted review
Rated 4 out of 5 stars

Good pre-sales questions answered

Good pre-sales questions answered. Product in good shape and delivered quickly.

Wouldn't take back my 16gb card (around 30 dollars) after purchasing a 128gb card from them (around 120 dollars), which I found to be a little petty, but other than that, good experience.

10 August 2017
Unprompted review

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