Dash Of Hounds Reviews 172

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their beautiful craftsmanship and stylish designs. Many people appreciate the ability to customize their orders, such as choosing fasteners, and highlight the excellent customer service that ensures a perfect fit. The packaging is also frequently mentioned as being lovely and a delightful part of the experience. However, some customers found the collars to be quite heavy, particularly for smaller dogs, due to the metal clasps. A few other people also felt that the amount of packaging used for smaller items was excessive, and some experienced issues with sizing, finding items too big or chunky despite ordering based on measurements.

What people talk about most

Product

Consumers find product to be positive. Many reviewers praise the high quality and beautiful design of the... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of the products,... See more

Order

Users describe positive interactions with their orders. Many customers express satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was very pleased with both dog collars for my female and male babies . The products were well parcel and nice finish touch wraps in the soft tissue paper . The tweed product is off high standard... See more

Rated 5 out of 5 stars

Fantastic collar lead and bow combi rose gold buckles blackwatch. My little jackrussel fergus looks amazing will definitely order again and send my friends your way . Thank you so much. Would love fer... See more

Rated 5 out of 5 stars

We have previously brought a bow and collar which are fabulous. Still looks brand new after 7 months. Just received a matching fill lead. It's amazing and excellent quality. Beautifully made.

Rated 5 out of 5 stars

I feel Dashofhounds couldn’t do enough to ensure my purchase of rose pink tweed collar and lead set was perfect. My dog’s neck was between collar sizes so an amendment was made in the length to ensur... See more


Company details

  1. #115 of 265 best companies in Pet shop

Written by the company

We are a small family run business based in Manchester, United Kingdom. At Dash Of Hounds, we use only the best quality 100% wool fabric to make our handmade Dog Collars, Bows & Leads. Made using Yorkshire Tweed and Harris Tweed®, your pooch is sure to stand out from the rest. Our aim at Dash Of Hounds is to offer a friendly, reliable service to create a personal and unique Dog Collar just for you. We offer a selection of different styles to choose from or we can make up any design you would like. We also have a range of Dog Harnesses with many new designs being added regularly. Have a browse around our site and if you need any help, please reach out and contact us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

172 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top notch harris tweed collar

Top notch harris tweed collar, bow and lead. Perfect for a labXcollie that likes to pull when excited

10 October 2023
Dash Of Hounds logo

Reply from Dash Of Hounds

Thrilled you love our Harris Tweed set! Sounds like the perfect fit for your energetic pup. Enjoy those walks!

Rated 1 out of 5 stars

Product didn't arrive

Product didn't arrive

Yet despite a "thorough" review it was considered delivered (no knock on the door, accepatance of parcel, signature from my side). Now I'm productless and £90 down.. Unless you live in the Fedex distribution center then I wouldn't recommend. Good thing I didn't have to pay for shipping as my parcel didn't arrive.

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Lovely wrapping and presentation of the goods and great customer service.

17 August 2023
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you! We're delighted you appreciate our products and service. Enjoy!

Rated 5 out of 5 stars

lovely out fit

lovely out fit - maybe a touch on the expensive side but very good quality product.

16 August 2023
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you for the feedback! We're glad you found the outfit lovely and of good quality. We're always striving to offer the best value for our customers. If you have any questions or need assistance in the future, feel free to reach out.

Rated 5 out of 5 stars

Quality tweed collar and bow

I ordered a tweed handmade collar & bow for my little border terrier. It arrived beautifully made with a strong clip carefully wrapped and packaged. She looks the business!

26 July 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you for the wonderful feedback! We're thrilled to hear that you're pleased with the quality of our handmade tweed collar and bow for your border terrier. It's fantastic to know that she's looking sharp and that the packaging met your expectations. If there's anything else we can do to keep tails wagging, just let us know. Thanks for choosing Dash Of Hounds!

Rated 5 out of 5 stars

Great service and beautifully made…

Great service and beautifully made products. I’m very pleased with my order. The packaging was gorgeous. My dog looks lovely.

31 March 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you so much for your kind words! We're thrilled to hear that you're pleased with our service and the beautifully made products. It's wonderful to know that the packaging added to your experience, and most importantly, that your dog looks lovely in our items. If there's anything else we can do to make you and your pup happy, please don't hesitate to reach out. Thanks for choosing Dash Of Hounds!

Rated 5 out of 5 stars

Great small business - lovely items

Great experience shopping with this small business. Great communication and very fast delivery- thank you. Would buy again.

21 May 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you for your kind review! We're thrilled to hear that you had a great experience shopping with us. We take pride in providing excellent communication and fast delivery service. We appreciate your support and would be delighted to serve you again in the future. Thank you for choosing our small business!

Rated 5 out of 5 stars

Beautiful fabric and such great…

Beautiful fabric and such great quality. Fast delivery and has lasted really well.

27 January 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Holly,

Thank you for taking the time to share your positive experience with us! We're so glad to hear that you're happy with the quality of our products and our speedy delivery. We strive to create durable and long-lasting products, so it's great to hear that your purchase has held up well. Thank you for choosing us, and we hope to serve you again in the future!

Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Very beautiful item

Very beautiful item, sending very quickly, and a very nice person.

I recommand

5 April 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Mrs Belair,

Thank you so much for your kind words! We're glad to hear that you're happy with your purchase and our customer service. We appreciate your recommendation and hope to have the opportunity to serve you again in the future.

Best regards,
Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Beautiful product

Beautiful product. Well made. Fast shipping

5 February 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Orla,

Thank you for your kind review! We're so happy to hear that you love our product and appreciate the quality and shipping speed. If you have any questions or need any assistance in the future, please don't hesitate to reach out.

Kind regards,
Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Fantastic looking product and very well…

Fantastic looking product and very well made

28 April 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you for your positive review! We're thrilled to hear that you're happy with the look and quality of our product. Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Handmade and great quality

Really good quality, handmade dog collar. Very sturdy clasp and extremely adjustable.

14 April 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you for taking the time to leave a review, Lucy! We're thrilled to hear that you're happy with the quality of our handmade dog collars. We take pride in creating durable and adjustable collars that are built to last. Thank you for your support!

Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Fantastic product

Fantastic product! Brilliant customer service

13 April 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Georgina,

Thank you for your kind review! We're delighted to hear that you're happy with our product and customer service. If you have any further needs, please don't hesitate to contact us.

Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Satisfied customer

We have purchased Collars. Leads and Name Tags from this company and have always been satisfied and impressed with the quality of the materials and the manufacture of the products. Also the delivery time was very short.

24 April 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Frank,

Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you have been satisfied with the quality of our Collars, Leads and Name Tags, as well as the prompt delivery time.

At Dash Of Hounds, we take great pride in providing our customers with high-quality products and excellent customer service. We are glad to hear that we have met your expectations and that you are happy with your purchase.

If you have any further needs or questions, please do not hesitate to contact us. We appreciate your business and look forward to serving you again in the future.

Best regards,
Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Collar and bow tie

I ordered a collar and bow tie for my dog to wear at our wedding. Beautiful quality tweed, well made product and such a lovely colour. Would recommend!

6 December 2022
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Emily,

Thank you for your review! We're thrilled to hear that you were happy with the quality of our tweed collar and bow tie, and that it was a perfect accessory for your dog to wear at your wedding. We appreciate your recommendation and hope to provide you with excellent products and service in the future. Congratulations on your wedding!

Best wishes,
Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Highly recommended

Superb quality, beautifully presented, absolutely delighted.

3 December 2022
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you so much for your review and recommendation! We are thrilled to hear that you are delighted with the quality of our products and presentation. It means a lot to us. Thank you for choosing Dash of Hounds!

Rated 5 out of 5 stars

Wonderful small business

Beautiful service: everything came so delightfully packaged and the collar and lead I bought were high quality. I’d had an issue with a previous order not quite working out for me and the returns and re-order process was very smooth and hassle free. Thank you.

1 March 2023
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Thank you for your kind words! We're so glad to hear that you were happy with your purchase and that our customer service was able to help you with your previous order. We pride ourselves on providing high-quality products and excellent service to our customers. Thanks for supporting our small business!

Kirsty - Dash Of Hounds

Rated 5 out of 5 stars

Fab products

Fab products, look great, really durable and wash well. Good customer service. Would use again

1 June 2022
Unprompted review
Dash Of Hounds logo

Reply from Dash Of Hounds

Dear Joanne,

Thank you for your positive review! We're thrilled to hear that you are happy with your purchases and that they have held up well. Our team takes great pride in providing excellent customer service, so we appreciate your kind words. We look forward to serving you again in the future!

Kirsty - Dash Of Hounds

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look