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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the customer service, finding it unhelpful and difficult to reach a real person. They also encountered issues with their applications, including significant delays and a lack of clear updates. Customers frequently reported problems with communication, noting that responses were often generic and did not provide real progress. Some people were dissatisfied with the staff, describing them as unprofessional and poorly trained, leading to mishandled cases and conflicting information. However, some reviewers were happy with the exceptional service and expertise provided by specific team members, which made their process seamless and outstanding.

What people talk about most

Service

Reviewers express extreme dissatisfaction with the service, citing significant delays, lack of... See more

Response time

Reviewers highlight significant dissatisfaction with response times. Customers frequently report long wait... See more

Customer communications

People report negative experiences with contact, citing a lack of direct communication channels and unhelpful... See more

Customer service

Users describe negative interactions with customer service, citing consistently frustrating and unresolved... See more

Staff

Customers had negative experiences with staff. Many reviewers report that agents are unhelpful, arrogant, and... See more

Based on these reviews

Rated 1 out of 5 stars

I submitted my DataFlow application for Qatar (QCHP) on [10/10/2025], but after more than [5 weeks] I still haven’t received any final report or clear update. Customer support responses are generic... See more

Rated 1 out of 5 stars

I submitted my education documents on 10th August, and they are still under process. A week ago, I called and was told my file is with MOHERS now. Since then, no updates, no working phone line, and no... See more

Rated 1 out of 5 stars

To be avoided at all cost! Very bad communication, they will drag your application for verification for weeks. Impossible to communicate directly, always have to go through call back and you have... See more

Rated 1 out of 5 stars

71 day left, still no verification, 1 month left when you told that it will be ready, nothing, no answer, nothing! You even stop answering to my support application…no answers at all, I can't book a c... See more


1.5

Bad

TrustScore 1.5 out of 5

49 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Dataflow group - Dubai

This has been a total nightmare. The organization is poorly managed and incredibly frustrating to deal with. Their website is terribly convoluted, requiring users to manually log in to separate pages within the same site. If you have multiple qualifications or degrees, you are forced to create multiple submissions, which means paying multiple times. To make matters worse, they refuse to verify more than one document per submission.The entire process is absurd and reflects poorly on the standards of professionalism in Dubai as a whole. I would strongly advise avoiding this organization if possible—it’s simply not worth the hassle.

12 March 2025
Unprompted review
Rated 1 out of 5 stars

Although verified

Although verified, a very bad delayed service, and you will need to take some anxiolytics while dealing with them. A vague misleading application process, then they request new documents to be applied then you discover that it is not necessary. I totally do not recommend them, except for neccessity as we couldn't find a substitute.

20 February 2025
Unprompted review
Rated 1 out of 5 stars

If you can skip dealing with them, do it

I applied beginning of Oct 2024. Now it's Jan 2025 and still no verification. no callbacks, tickets are ignored and they are unreachable. The whole verification process has been a nightmare for me. Can someone review the skillset and operations there. Can't believe this is how a business should be ran.

20 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst Service Ever

If I could give zero stars, I would. Dealing with DataFlowGroup has been nothing short of a nightmare from start to finish. Their customer service is an absolute joke, riddled with incompetence, laziness, and a complete lack of care for their customers.

First off, I’ve never encountered a company more disorganized. Reaching out to them feels like screaming into the void. Emails go unanswered for weeks, and when they do respond, it's as if they haven’t even read your query! Calling them is not possible even if they had a landline no one will answer; their customer service reps are unhelpful at best and condescending at worst. They seem more interested in passing the buck than actually solving any issues.

What’s even more infuriating is how little they seem to know about their own processes. I was given contradictory information at every turn, and not once did anyone take accountability for the mistakes they made. It’s clear that they have no internal communication or quality control. Their idea of "help" is simply redirecting you to another department that knows even less.

To add insult to injury, they act like they’re doing you a favor by even acknowledging your existence. It’s the most unprofessional, infuriating, and useless service I’ve ever encountered. My advice? Save yourself the time, money, and sanity—avoid DataFlowGroup like the plague.

This company is the epitome of inefficiency, and their customer service will leave you questioning humanity.

31 August 2024
Unprompted review
Rated 1 out of 5 stars

absolute shocking support

absolute shocking support. The inability and knowledge of the people working there is actually scary. Don't understand how the UAE is relying on this company

2 September 2024
Unprompted review
Rated 1 out of 5 stars

Unbelieveably bad service

Unbelieveably bad service. It has been over two months, and they still haven't verified my degree. It takes them one month just to reply or view documents submitted. They ask for more money at every step. Very bad customer service.

25 July 2024
Unprompted review
Show reviews in all languages. (49 reviews)

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