While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website for its user-friendly interface and smooth operation, highlighting the engaging game modes and the excitement of opening cases. Many people appreciate the fast and reliable deposit and withdrawal processes, along with responsive customer service that helps resolve issues efficiently. However, some customers also noted occasional issues with withdrawals getting stuck or experiencing delays, and a few expressed a desire for live support to address concerns more quickly. A small portion of people were dissatisfied with the current reward system and suggested improvements like additional deposit options and new game features.

What people talk about most

Website

Clients share positive opinions on the website, with many reviewers praising its longevity, user-friendly... See more

User experience

Consumers find the user experience to be positive, highlighting the platform's smooth UI, fast deposits, and... See more

Payment

Reviewers mention positive feedback about payment. Customers frequently highlight the speed and ease of... See more

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with the case content... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Despite the Lack of Live Support, there's little to no problem at all hence why it's not really a problem. UI is great, the addition of 3-5v5 battle mode is great, maybe consider adding borrow mod... See more

Rated 4 out of 5 stars

Great site and I have been playing on it for years but could do with a few improvements. I would like to see a few updates including changes to the rewards system with progressive permanent rewards li... See more

Rated 4 out of 5 stars

Good concept, cashouts are fast (in very rare cases it gets stuck but support helps with it) The only suggestion i have is that the 1 free battle and royale a day should he removed, not being able t... See more

Rated 4 out of 5 stars

My friend introduced me to datdrop 7 years ago, we used to deposit and then play some battles together, it was fun. Did not profit much but still got to withdraw some cool skins.


Company details

  1. Gaming services

Written by the company

CS:GO Cases, Battles and Upgrades


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The change of the free cases you get…

The change of the free cases you get each day with only 10% of getting something is horrible.

2 years ago each case you get something above 1 euro

22 February 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Bixie,

Thank you for your feedback!

We strive to provide the best, fair, and most enjoyable experience to all our players. As to the free cases we offer as a bonus to our regular customers, your winnings depend solely on luck, and higher levels give you access to free cases with more expensive drops. Please visit https://datdrop.com/free-cases for more information.

Thank you for being a part of our community. Good luck!

Best Regards,
DatDrop Team

Rated 1 out of 5 stars

DO NOT PLAY ON THIS SITE!

DO NOT PLAY ON THIS SITE!

It's of course gambling and the house always win in the end but the bots on this site are absolutely rigged to win 99% of the time. I also lost all my upgrades even though all of them were 50/50 more or less.

The first couple of battles you will win(of course) then they will bend you over and f** k you. Here are my stats:

Case battles
Total: 18
Wins: 6(only 2 of them profit)
Lost: 12(a majority to bots pulling very low procentage skins)

Lost all my upgrades even though they all had at least 45% chance of winning.

15 February 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear user,

We are sad to receive this feedback from you and would appreciate the opportunity to understand its underlying reasons. So, we have just requested more information about your experience via the "Request Information" feature. According to the Trustpilot policy, you have 3 days to respond to this request. Otherwise, we will be forced to report your feedback as false and defamatory since we feel like it is about doing harm and not about your genuine experience.

We want to assure you that on DatDrop, you can 100% rely on the game outcome since our Provably Fair guarantees that game results are truly random and cannot be distorted in any way. You can read more about it here: https://datdrop.com/provably-fair.

Also, we’d like to clarify that the only bots on DatDrop are those you can call to join your games using the dedicated "call bots" feature. All bots are subject to the same provably fair rules, and their winning chances are the same as those of any other player on our site.

If you still have any questions or doubts, feel free to contact support@datdrop.com for assistance.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Horrible website

Horrible website, high house edge, garbage rewards for users, no KYC so it is open for kids, no live support, lack of updates, very suspicious bots added recently.

DO NOT USE THIS CRIMINAL WEBSITE

29 January 2024
Unprompted review
DatDrop logo

Reply from DatDrop

Dear User,

We are sad to receive this feedback from you and would appreciate the opportunity to understand the underlying reasons for it. So, we have just requested more information about your experience via the "Request Information" feature. According to the Trustpilot policy, you have 3 days to respond to this request. Otherwise, we will be forced to report your feedback as false and defamatory since we feel like it is about doing harm and not about your genuine experience.

We are sad to hear you didn't have luck on our site, but that's what playing is about - one should be ready to accept both winnings and defeats, and your every triumph is someone else's failure and vice versa. We would also like to assure you that on DatDrop, you can 100% rely on the game outcome since our Provably Fair guarantees that game results cannot be distorted in any way. Unfortunately, from your comment, we’ve noticed that you are not quite aware of how our Provably Fair algorithm works, so please visit https://datdrop.com/provably-fair to get familiar with it and to make sure that the results of all games are truly random and fair.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Dat drop support sucks when it comes to…

Dat drop support sucks when it comes to crypto deposits takes hours for it to deposit after 1000 block conformations they are slow on support and they never compensate this has been happening for 3 + months and support never wants to fix it or question why it takes so long ETC i follow up with profile transaction hash times and all and still this slow even when showing support the issue they do not care the owner is a money grub hungry weirdo that never helps and only updates site to his benefit and house edge long run dont deposit here better off at stake or gamdom

24 December 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear user,

Thank you for stopping by and leaving your review.

As our regular customer, you know that the crypto deposits may take some time to process. Our developers work on making them instant to meet our customers' expectations.

You have also mentioned our most recent update, and we can proudly say that our team is constantly working to improve your experience with our Service while keeping the average house edge lower than 8%.

Please feel free to get in touch with us for any further clarifications. You are always welcome at support@datdrop.com.

Best regards,
DatDrop team

Rated 1 out of 5 stars

Do not use this site

Do not use this site. It's a big sham that claims it's not a casino but in all reality it is a casino and one with very poor odds at that. Let's not forget datdrops new crap update where they no longer allow you to have instant access to your measley 5% bonus. Instead now you need gamble your site balance to even have a chance at obtaining your bonus. In turn they also added cases with the worst odds that you can open using your points. This site is run by a sleeze ball who hides behind his phone. Do not support Russian scam sites. P.S. ain't no one reading all that.

19 December 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear J Hman,

We are sorry you didn’t have luck on DatDrop, but the way you decided to express your negative feelings made us really sad. We find your accusations to be completely groundless and to have nothing to do with reality. First of all, DatDrop is not a casino; our product is loot boxes. We would also like to assure you that on DatDrop you can 100% rely on the game outcome since our Provably Fair guarantees that game results cannot be distorted in any way. Unfortunately, from your comment, we’ve noticed that you are not quite aware of how our Provably Fair algorithm works, so please visit https://datdrop.com/provably-fair to get familiar with it and to make sure that the results of all games are truly random and fair.

You have also mentioned our most recent update, and we can proudly say that our team is constantly working to improve your experience with our Service. We never stop adding new exciting features, battle modes, and more. The introduction of DatPoints aligns with current market demands and sets the stage for a more robust and future-ready product. This system was implemented to reduce the chances of using our Service for potentially fraudulent or abusive activity. This way, we are making sure you have a clean and safe environment to enjoy your spare time.

We completely support your idea of not supporting russian scam sites, and DatDrop has nothing to do with any of them.

Please note that we have just requested more information about your experience via the "Request Information" feature. According to the Trustpilot policy, you have 3 days to respond to this request, otherwise, we will be forced to report your feedback as false and defamatory since we feel like it is about doing harm and not about your genuine experience.

Best regards,
DatDrop team

Rated 5 out of 5 stars

Cool site

Cool site
I won skins

14 December 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear user,

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!

Best regards,
DatDrop Team

Rated 1 out of 5 stars

Used my card to make a few deposits

Used my card to make a few deposits. Be warned DO NOT PUT YOUR DEBIT CARD ON HERE OR USE THIS SITE. It’s a giant scam and i was charged over $250 in “service fees” after only depositing 300.

5 December 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Garrett,

Thank you for taking the time to post your review. Please note that we always put customer experience and satisfaction as our priority, and our support team will always help you resolve any issue.

When it comes to deposits, it's essential to understand that DatDrop cannot charge any service fees since we simply do not handle the payment process ourselves. We are not a payment provider. All commissions or service charges are determined by the payment providers and vary based on factors like card type, payment frequency, amounts, etc.

We are aware that our support team has already provided you with a comprehensive response on this matter. Please kindly follow their recommendations and reach out to the payment provider for clarification.

All the best,
DatDrop team

Rated 5 out of 5 stars

THE BEST

a reliable and old site 10/10

6 December 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear KloyzCS,

Thank you for this 5-star review. We really appreciate you being a customer and helping to share the word about us! Our team is here for you anytime.

Best regards,
DatDrop Team

Rated 5 out of 5 stars

Better site opening and battle get good…

Better site opening and battle get good drop and better then hellcase. And more try it couple friend drop good stuff too. Thx dat drop

30 November 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Patrick,

We're grateful for your positive review! Your satisfaction is our ultimate reward. Thank you for choosing us, and we can't wait to create more memorable experiences for you in the future.

Warm wishes,
DatDrop team

Rated 5 out of 5 stars

Support is AMAZING

Support helped me with my 2FA issue within 30 minutes to get it resolved.

4 December 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear user,

Thank you for your excellent review! We're thrilled to hear that you had a great time on our website. Your kind words inspire us to keep delivering top-notch experiences. Looking forward to having you back for more fun soon!

Best regards,
DatDrop team

Rated 5 out of 5 stars

Datdrop is actually one

Datdrop is actually one, if not the best CSGO Case opening site out there. All the deposit methods they offer + the plenty of gamemodes they got make it a W site (solo opening is kinda doo doo tho, so sticking with battles and royales)

29 November 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Luis,

Thank you for the positive feedback! We’re always looking for ways to provide the best experience to our customers, and it’s great to know that we are on the right track. Thanks!

Best regards,
DatDrop Team

Rated 4 out of 5 stars

One of or even the best gamba sites

One of or even the best case oppening sites that has been ever created and after 7 years they still add new things to improve the site.
Cashouts and deposits are great here, they offer 5% bonus to deposit and when it comes to withdrawals - they are fast and they cover the transaction fee.

29 November 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear Szymon,

Thank you so much for taking the time to leave an excellent rating. Your opinion is valued greatly and helps us maintain excellent service standards.

See you at DatDrop :)

Best regards,
DatDrop Team

Rated 4 out of 5 stars

Honest n Fair Review

Been playing CS:GO since 2014, and introduced to Datdrop by a variety of selected Content Creators back in 2023. I soon found myself being attracted to being offered a whole new case unboxing experience besides the case unboxing experience in CS:GO.

As a longterm CS:GO Player & Datdrop User i really love playing on there, the only misfit is their variety of fiat deposit providers. I hope they work it out sometime soon, therefore 4 out of 5!

23 November 2023
Unprompted review
DatDrop logo

Reply from DatDrop

Dear user,

We're grateful for your positive review! Your satisfaction is our ultimate reward. Thank you for choosing us, and we can't wait to create more memorable experiences for you in the future.

Your feedback is highly appreciated!

Warm wishes,
DatDrop team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look