DateinaDash - Speed Dating Reviews Reviews 528

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the friendly and welcoming staff, often highlighting specific hosts for their engaging and professional demeanor. Many also appreciate the well-chosen locations, describing them as glamorous, stylish, and conducive to a positive atmosphere. The overall user experience is often described as well-organized, smooth, and enjoyable, with many people finding the events a fun and relaxed way to meet new people. However, some people were dissatisfied with the service, particularly regarding communication and organization. Several customers reported last-minute venue changes, ignored emails, and a lack of responsiveness when issues arose, leading to confusion and inconvenience. A few other people also felt that the contact with the company was unprofessional and dismissive, especially when attempting to resolve problems or request refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers frequently praise the hosts and staff for being... See more

User experience

Users describe positive interactions with the overall user experience. Many customers report having a great... See more

Location

Consumers find the event locations to be a positive aspect of their experience. Many reviewers praise the... See more

Service

People report ambiguous experiences with service. Many reviewers praise the professionalism and friendliness... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report that their emails and messages were... See more

Based on these reviews

Rated 4 out of 5 stars

I had a great time at their Mayfair singles event and met some wonderful people. DateInADash selects excellent venues and offers innovative event formats compared to others. Sometimes events get cance... See more

Company replied

Rated 3 out of 5 stars

It was a well organised event.Friendly staff.A good balance of women to men.Originally thought rounds could be more than 4 minutes, but makes sense as if run out of conversation could be awkward.Venue... See more

Company replied

Rated 3 out of 5 stars

Well organised and the host was very welcoming and friendly. A nice mix of ages, enthnicities, and backgrounds. Once time ended, it would be good too suggest somewhere too mingle or have a mixer follo... See more

Company replied

Rated 3 out of 5 stars

The other attendees were nice. The organisation was a bit of a mess as we didn't start on time and ended earlier or were asked to "wait" to even out the attendees but didn't get asked to join back an... See more

Company replied


Company details

  1. Dating service

Written by the company

DateinaDash host Speed Dating events in London for singles of all ages. Established in 2011 we are now London's leading Speed Dating company hosting a wide variety of stylish singles events across the capital including Speed Dating, Lock & Key Parties, Pub Crawls & Jenga Dating. Speed Dating is a really fun way to meet lots of like-minded people in a one night out!


Contact info

3.6

Average

TrustScore 3.5 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Enjoyed socialising and talking to new…

Enjoyed socialising and talking to new people.

Doing the event sober too and building my self confidence and self esteem.

Think it’s a great place and opportunity to meet new women too.

However I wish more clarity would be given to the process of matching, as myself and other people have not been able to match when tickets have been bought away from the website, like Eventbrite.

17 January 2025
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for your review, I am pleased to hear you enjoyed the event. Please check your e-mails and spam folder for details on how to login to the website to check your matches. For further assistance please just contact us via e-mail and we will be happy to help! Regards, Rob.

Rated 5 out of 5 stars

Really great people at the event

Really great people at the event, nice venue and good communication from Rob online and a lovely woman (can’t remember her name) who did I a great job hosting the event. Overall a very good experience!

14 January 2025
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you so much for the glowing review! I am pleased you have found our customer service exemplary and I will pass on the positive feedback to your host on the night who was Michaela. Regards, Rob.

Rated 5 out of 5 stars

Had a great experience at The Moniker…

Had a great experience at The Moniker last night! The people were fun and wonderful and the restaurant setting was classy and comfortable. Furthermore, the event was enhanced by Rob, who did a fantastic job as host.

10 January 2025
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review! I am pleased to hear you enjoyed the event at the Moniker. Hope to see you at another event in the near future :) Cheers, Rob.

Rated 1 out of 5 stars

Event cancelled and no refund REPORT IF YOU ARE VICTIM

It seems there are many victims, it's same story for me. I paid for the event, they cancelled and they don't even respond when I asked refund.

** Report this business to your credit/debit card issuer and you'll get your money back. Make sure you keep evidence (e-mail, comms screenshot etc) and hopefully this scam will disappear soon.

30 November 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

DateinaDash are a reputable Speed Dating provider established in 2011 and have been ranked #1 in Google for the best part of the last 10 years. We have more positive reviews online than ANY other company. Every month over 1,000 people walk through the doors to one of our events somewhere across the UK.

Of course, from time to time events will be cancelled but it represents a very small portion (less than 1%) but it is those few who leave the negative reviews about our service. Case in point we have over 80,000 customers but only 400+ reviews!

As per our terms & conditions - in the event of a cancellation we provide credit for another event. If a customer does not want to attend a future event then we will provide a refund.

We have asked 'John' to provide information to Trustpilot such as ticket confirmation, e-mail correspondence with us over a week ago but he has failed to do so therefore we are unable to determine who this person is or if this review is infact even genuine.

We are not a 'scam' and we are not disappearing anytime soon!

Rated 5 out of 5 stars

I attended a speed dating event…

The speed dating event I went to was very well-organised, and all participants were kept in the loop from start to finish. The venue was also great — it was spacious and not too loud, so it was easy to have conversations. You do need to be very social to get the most out of the event, as you will be meeting a lot of new people!

20 April 2024
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for your review, I am pleased you found the event well organised. Regards, Rob.

Rated 3 out of 5 stars

First speed dating

The events are reasonably priced given you get to meet at least 10 different people. I've met some really nice people at the events but when came online Mach it was non of Mach ,even few guys said they want to date ...

6 December 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review! I am pleased you have met some nice people at our events and find them good value for money. Unfortunatley we have no control over whether you will get any matches or not and it can be a bit of a numbers games! We hope to see you at another event in the new year! Regards, Rob.

Rated 1 out of 5 stars

I paid for a ticket and they…

I paid for a ticket and they cancelling…
I paid for a ticket and they cancelling and refuse to return the money. I have sent them emails for a refund and no answer. Pls becareful. Am in talks with my bank and action fraud.

Date of experience: 09 November 2024

9 November 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review about DateinaDash. I can see that you have attended 4 events with us.

El Vino 22/06/24
The Otherist 29/10/24
The Otherist 02/11/24
The Singles Bar 07//11/24

None of the above events were cancelled and all went ahead as planned. I have checked our e-mails and can find no message from you regarding a cancelled event but if that was the case then please contact us again on enquiries@dateinadash.com and we can take a look.

Rated 3 out of 5 stars

Great events but cancellations not so great

I have booked four events with this company. However, two of them have been cancelled within 48 hours of the event. Of the two I have attended, the venue of one was changed within 24 hours of the event. Not only is it inconvenient, but I am also concerned that I have not been offered refunds. You can change to another event, but no refund is offered in the email about the cancellation. I assume that I can ask for one, but this involves me having to email them, whereas I think it should be automatic on cancellation.
However, it didn't get one star because the two events that I did attend were really great!

9 November 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review about your experience with DateinaDash. I am glad to hear that the events you attended with us were 'really great!' we work hard to ensure our Speed Dating events are top notch with lots of dates and balanced numbers.

I am sorry to hear two events have been cancelled but if we do not sell enough tickets then we can't possibly go ahead with an event (some companies will run an event with 5 people but we won't!) We have to give as much time as possible as people often book late so cancellations will usually be on the day.

I guess we must be doing something right as I can see you attended another event with us yesterday! :)

Rated 1 out of 5 stars

Event Cancelled, no refund

I bought a ticket on Fatsoma and learned that the event was cancelled on the day. Before that, the venue had changed.
I was already regretting my payment but I trusted Fatsoma to refund me if necessary.
I was invited to book another event. I tried to do it but have never received any response.
I went to Fatsoma to check if I had been refunded but I was not because Dateinadash does not cancel their events on Fatsoma to keep your money.
I will complain to Fatsoma as well because by not cancelling on the site, they do not refund and there is no event.
Think twice before buying a ticket because they will not refund you if they cancel the event. And they promise that you will meet 20 people but it looks there is no attendance at all.
They just take you money. That's all. To avoid at all cost.

11 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for leaving a review about your experience with us. Unfortunatley Suc purchased a ticket for an event that was cancelled. We did respond to her e-mail about 2 weeks ago and explained to her that she needed to contact Fatsoma for a refund. She has not replied to our e-mail. We are more than happy to refund this ticket in these circumstances.

We are the largest Speed Dating company in London and host 40+ events a month with more than 1,000 people attending. 99% of our events go ahead as planned but naturally some events are cancelled due to lower numbers than expected or unforeseen circumstances beyond our control. We always contact guests via e-mail to let them know an event has been cancelled in advance.

Please contact us via e-mail on enquiries@dateinadash.com and we are more than happy to either book you into another event or help you with getting a refund from Fatsoma.

70% of our 400+ reviews are 5* so clearly we must be doing something right!

Rated 5 out of 5 stars

A great and fun event that was very…

A great and fun event that was very well organised!

15 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for your review, I am pleased to hear you found the event well organised and had fun! Cheers, Rob.

Rated 4 out of 5 stars

Fun experience

I have attended 2 speed dating events at DateinaDash and enjoyed my time at both events. Nice and relaxed atmosphere and a fun host. I am new to speed dating, and wanted to try something new. I would recommend DateinaDash if you’re looking for a fun way of dating or even to meet new people! ✨

16 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for sharing your review on your recent experience with DateinaDash. I am pleased you enjoyed our Squid Game dating event and congratulations on winning £100! I am pleased you would recommend our events to others. Thanks, Rob.

Rated 5 out of 5 stars

Surprisingly well organised and fun

Never been to a speed dating event, so this was a first for me. My friend and I had a surprisingly nice time. We are both 26 and the age group differed between 24 - 38, which was perfectly fine. It was organised and in a nice/modern venue. There were a bit more men than women, which we were expecting and it wasn’t a big deal. I didn’t attend the event with any expectations and just wanted a girls night out with my friend and that is exactly what we got. I had fun meeting different people.

Keep in mind you aren’t going to “connect” with most people or they won’t be your type. Again that shouldn’t come as a surprise. However, myself and my friend genuinely matched with the guys that we liked, if anything comes from that is yet to be seen.

I would recommend going to one of these event, as it’s different way of meeting new people and the organisers of this event were professional and ensured the women felt comfortable.

12 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave such a detailed review Mary! I am pleased you had fun meeting new people. It is also encouraging to hear that you found the organisers professional and felt safe at our event. Regards, Rob.

Rated 5 out of 5 stars

Fun event

Fun event, recommend!!

12 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for your review Thomas, I am pleased to hear you had fun and would recommend our events! Cheers, Rob.

Rated 5 out of 5 stars

Age range was respected

It was good that the age range was respected! I enjoyed the night

12 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a review Linda. I am pleased to hear you enjoyed the Speed Dating event. Regards, Rob.

Rated 5 out of 5 stars

Really enjoyable speed dating evenings

I've been to a few speed dating events with dateinadash and enjoyed all of them. They're well organised and the host is always friendly and happy to answer any questions before/after. The events are reasonably priced given you get to meet at least 10 different people. I've met some really nice people at the events and have been on dates with some that I've met.
I can see some negative reviews but that isn't my experience at all and I definitely haven't been asked to give a positive review 😅

25 September 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you for taking the time to leave a positive review about our business. I am pleased you enjoy our Speed Dating events and find our hosts friendly! I look forward to seeing you at a future event soon. Cheers, Rob.

Rated 5 out of 5 stars

Good fun!

I didnt know what to expect from speed dating to be honest. It was a bit nerve wracking at first but was good fun.
Its a nice change up from the apps and the hosts were friendly, I would definitely recommend giving it at least one try!

11 October 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks Jake, I am pleased to hear you enjoyed our event! We work hard to ensure our events are friendly and welcoming so i'm glad you had fun. Regards, Rob.

Rated 1 out of 5 stars

Squid Game speed dating

I participated at the Squid Game speed dating few months ago. The event was nice but they promised a £100 prise. I still did not get my money and the sent me a response after many e-mails and many months after the event. After they asked me what was the amount, they did not respond anymore at all. I would not go to their events anymore because it is very clear that they promise things that they can not accomplish. I am really sad that this is the outcome and I would really like to receive this prise that they said they will send…I would suggest not to trust this website with the events they have.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent event

Excellent event. Nice locations. Good clientele. Great conversation. Good for real chat and to getting back out there.

26 September 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thanks for taking the time to leave a positive review about our events! Regards, Rob.

Rated 5 out of 5 stars

3 events in one - over 100 singles at one Party

Having done these events for around 3 months I attended one at the Otherist in the City and as far as I am concerned was the pinnacle event of around 20 I've been to since around May of this year. There were 2 speed dating events and another event where men had keys to little padlocks around the necks of the ladies, which if you matched gave you the chance of a free drink. the speed dating started at 6-7pm and the other event later. By around 8pm all three events merged into one. Everyone I met was lovely, Rob the host let me have a key (even though i was officially only on the speed dating event) and fun was had by all, a truly exceptional event, meeting lovely people, and by the end of the evening all three events of mixed ages merged into one. Exceptionally well organised by ROB the owner Well Done !!!

14 September 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Thank you so much for your kind review about our recent Singles Party at the Otherist. I am so pleased to hear you enjoyed the event and met some lovely people. I am delighted to hear that the DateinaDash event you attended was the best out of all the companies. Regards, Rob.

Rated 1 out of 5 stars

Purchased two tickets, company cancelled event yet won't give me my money back

I purchased two tickets online from Dateinadash (Speed dating company) for my friend and I as we were visiting London for the weekend of 7th of September 2024 and were going back home the 8th of September 2024. We thought it would be something fun to do for the weekend as we’ve always wanted to do it.

I booked both our tickets (£20 each) on 1st of September 2024 and booked it for Saturday the 7th of September 2024 at 7:30pm at a venue in London bridge. When I booked the tickets, I didn’t see anything that said if the company cancels that we will not get a refund but instead a credit to use at another event.

On Saturday the 7th of September, I received an email from Dateinadash at 09:03am saying that the event was cancelled and they offered us two other events to attend that night, but they were not the age group or area we wanted.

I responded as soon as I received the email to ask for a refund as we were only in London for that night and were leaving to go back home. Dateinadash responded at 16:03pm and ignored my refund request but instead offered another event in Shoreditch. I responded that we couldn’t attend that and asked for a refund again. They responded with their terms and conditions which were not made clear when I booked the tickets. If I had known that there were no refunds allowed, I would never have booked as we were only in London for that night.

I can see others have complained when their events were cancelled by the company yet others have been offered a refund, why am I not being offered a refund?

Very rude people who work there, Rob.

7 September 2024
Unprompted review
DateinaDash - Speed Dating Reviews logo

Reply from DateinaDash - Speed Dating Reviews

Unfortunately in the rare occasion that an event is cancelled due to circumstances beyond our control we offer credit for another event. There were two other events taking place on the same evening for a similar age group but these were declined. I'm sorry that you didn't familiarise yourself with our T&C's before agreeing to them and booking your ticket. I cannot comment on other customers experience but it is likely that if a customer has been refunded it may have been because there was not an alternative event to transfer them to. Please get in touch with us on e-mail and we can book you into another event and hopefully leave you with a positive experience of DateinaDash. Regards, Rob.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look