Datel Electrical Reviews 78

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

We booked Datel Electrical to come and visit to give a quote on various electrical work we wanted doing. Paul was late for the meeting, which wasn't particularly impressive. We s... See more

Company replied

Rated 5 out of 5 stars

Brilliant service. It's very easy to give 5 stars when a job goes to plan, it's only when something unexpected happens do you see the true nature of a business. I'll try and cut a very long story shor... See more

Rated 5 out of 5 stars

Sam from Datel quickly replaced an outside light which had failed. He also checked our spotlights in our lounge were ok as we had a water leak in the conservatory extension. Water & electrics not a go... See more

Rated 5 out of 5 stars

It's a long time since I discovered such a professional company. Everything 5 star, friendly, professional, good pricing, good choices of products. Could not fault anything at all, well pleased. Highl... See more

Company replied

Company details

  1. Electrician
  2. Heating service

Information provided by various external sources

Datel Electrical provide electrical contracting services across Torquay & Devon offering outstanding customer service. We have a 24 hour electrician based in Torquay, ready to lend a helping hand across South Devon, 7 days a week.


Contact info

3.4

Average

TrustScore 3.5 out of 5

78 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Dodgy smoke alarm

I had a bleeping smoke alarm and I phoned David and he agreed with me and said he would send someone out asap.40minutes later a young engineer arrived .I told him the problem and he said he would change the smoke alarm.He informed me that they have expiry dates on them ,which I never knew,and mine was 8 years out of date.I asked for my other one to be changed too and he only had the one so drove off to get another one.All changed and all silent!He was very informative and polite.

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, they came super early before our office opened to minimise disruption. The office staff are refreshingly happy and helpful. I will definitely use them again!

13 October 2021
Unprompted review
Rated 5 out of 5 stars

New light fitting and sockets

I engaged Datel to fit a new light and a few other electrical jobs I’d been meaning to get around to for a while.

A pleasant experience from the outset with fast service, transparent pricing by the hour and a job well done. The work was conducted thoroughly and professionally with due regard for safety and all the usual regulations which have to be followed.

I would not hesitate to recommend their services to others.

13 October 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service, would recommend.

Brilliant!! Dave was really helpful and squeezed us in for an urgent appointment at very short notice as we had no electric. The guys that attended (Jon and Phil) were amazing. Knowledgable, thorough and professional and they left the house immaculate throughout. I recommend this company highly.

20 September 2021
Unprompted review
Rated 5 out of 5 stars

Datel Electrical is a great electrical company

Datel Electrical has handled all electrical issues at our home since we moved in five years ago, from extensive rewiring when we bought the house to, recently, the installation of a commercial-grade extractor fan. The team is always super efficient, knowledgeable, and reliable. I have no hesitation recommending Datel.

16 August 2021
Unprompted review
Rated 5 out of 5 stars

A Highly Recommended Company

The whole experience of having new heaters installed was expertly handled by Jon and Ryan. Thank you.
I would highly recommend Datel to any future prospective customers.

13 August 2021
Unprompted review
Rated 5 out of 5 stars

A five star service

A five star service!
Prompt, excellent and professional service!
Every person I’ve spoken to has been perfectly charming.
Would recommend Datel to anyone!

22 June 2021
Unprompted review
Rated 5 out of 5 stars

Professional & Friendly

Jon & Ryan were excellent. Very friendly, professional and honest. I am very happy with the work carried out. The standard of work was excellent and very good value for money. I would highly recommend.

14 June 2021
Unprompted review
Rated 5 out of 5 stars

Superb service from Datel

I cannot recommend Datel highly enough. They have just fully rewired my new house and have done an amazing job. The customer service is outstanding; from the first time I spoke to Mel in the office I was impressed and this level of service continued throughout every step of the process. The entire team go the extra mile and are so knowledgeable.
Special thanks to Sam for all his advice and for leaving the house even cleaner than before they started!

24 April 2021
Unprompted review
Rated 5 out of 5 stars

A first class service

A first class service

Datel are friendly, efficient and very able throughout. Service is excellent from the office to the electricians and technical discussions over the phone

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Datel Electrical are extremely helpful…

Datel Electrical are extremely helpful and very responsive. Work carried out promptly, professionally and very well. I would use Datel Electrical again - highly recommend using their services. Everyone at Datel Electrical does want to assist.

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Speedy and effective

Sam from Datel quickly replaced an outside light which had failed. He also checked our spotlights in our lounge were ok as we had a water leak in the conservatory extension. Water & electrics not a good mix! But Sam said all was well now that the leak had been fixed. Would never willing use any other company for electrical work.

15 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service once again

Telephoned Wednesday. Appointment agreed for four weeks. Phone call from Datel Thursday am. Possibility of someone to come that pm. 14:00 engineer arrives and apologises for being four weeks early. All fixed. Excellent service. Cannot fault.

15 March 2021
Unprompted review

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