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David Austin® Rose Bouquets Reviews 

173
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the gorgeous appearance, wonderful natural fragrance, and exceptional overall quality of the roses received. Buyers often mention how easy the ordering process is and how helpful support teams are when questions arise. Consumers also frequently showcase the extremely elegant packaging presentation alongside a smooth delivery service that reliably arrives right on schedule. However, some customers also noted occasional issues with delayed shipments, tracking challenges, or slightly damaged blooms upon delivery. A few people experienced receiving flowers featuring broken stems, wilted foliage, or discolored petals caused by difficult transport conditions and heat.

What people talk about most

Product

Consumers find product quality and presentation to be wonderful, frequently highlighting the stunning colors,... See more

Quality

Customers consistently note positive experiences with quality, highlighting gorgeous roses that arrive fresh,... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that items arrived promptly, on time,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting thoughtful communication, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful bouquet, hands down, the best looking rose out there….layers upon layers of petals and deep rich color. Highly impressed with the packaging/delivery and DA’s are quite reasonable cost wise i... See more

Company replied

Rated 5 out of 5 stars

Purchased as a Sympathy bouquet for a family member who lost her Mother. Delivery was spot on the day requested. We received a text including a picture of the flowers. She was touched. Her respons... See more

Company replied

Rated 5 out of 5 stars

Updated Rating: After reaching out to the David Austin team, they immediately jumped into action and shipped a replacement bouquet for my wife. This kind of response is unheard of in these days!... See more

Company replied

Rated 5 out of 5 stars

The beautifully packed roses was delivered in the mailroom instead of at my doorstep- but it was delivered on the exact date I needed them to celebrate an anniversary. Card was missing but the gorgeo... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

David Austin Rose Bouquets offers premium gift bouquets, bringing world-renowned exquisite English Roses cut roses into American homes. Quintessentially British, the English Rose is a floral icon. At David Austin, we are committed to roses and roses alone. Our founder, Mr Austin, gave himself entirely to designing and breeding a new type of rose, which he went onto name collectively as English Roses. So supreme in their quality that he built a global legacy that is now in its 70th year and counting. Our curated collection of bouquets offers a refined selection of exquisite hues and elegant colour combinations. From the rich allure of crimson to the soft blush of pastels, each bloom radiates its own unique charm. Choose a bouquet that reflects your personal style and sentiment.


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4.6

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TrustScore 4.5 out of 5

173 reviews

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4.6

All reviews

(173)

149 reviews in the last 12 months

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Rated 5 out of 5 stars
David Austin® Rose Bouquets logo

Reply from David Austin® Rose Bouquets

Thank you so much for your wonderful feedback, we are delighted to hear that you found our service and our quality to be great. Your support means a lot to us, and we look forward to serving you again.

Best wishes,
The David Austin Rose Bouquet Team

Rated 3 out of 5 stars
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Reply from David Austin® Rose Bouquets

We’re sorry that your delivery arrived two days later than expected. We understand how frustrating delays can be and sincerely apologise for any inconvenience caused. Our Customer Service Team is aware of the delay, and we appreciate your patience and understanding. Thank you for taking the time to share your feedback, as it helps us continue to improve our delivery service

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Stunningly beautiful roses

Stunningly beautiful roses, they were the perfect remembrance bouquet.

20 October 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave a review, it is lovely to read that your David Austin roses made the perfect remembrance bouquet.

With best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

My wife loves them

Petals opened very well within 1 day. My wife loves them. I will be buying many more David Austin flowers!

15 October 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave feedback. We are sorry to hear that your rose bouquet was disappointing on arrival, this is certainly not the quality we want you to receive. We appreciate you sharing your experience and are glad that you will continue buying flowers from us. Our Customer Service Team will reach out to you to help you further.

As an update, it is wonderful to read that the petals opened very well within 1 day, thank you for revising your score based on your customer service experience, it is very much appreciated.

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

The flowers were like nothing I've…

The flowers were like nothing I've seen....absolutely beyond gorgeous. And with each passing day, they seemed to become more beautiful. They were an absolute blessing.

6 October 2026
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Reply from David Austin® Rose Bouquets

Thank you for your lovely review. We are so glad you found our roses beyond your expectations! We hope to continue to provide you with bouquets that bring you much joy.

Best Wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Perfect timing

Perfect timing! They are absolutely gorgeous and she is overwhelmed with joy!! I LOVE David Austin Roses!!!!

4 October 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your kind review. We are delighted to hear that your David Austin rose bouquet arrived with perfect timing and brought so much happiness. Your kind words mean a great deal to us, and it’s wonderful to know that you love David Austin Roses as much as we do!

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Gift of roses was sent with love and…

Gift of roses was sent with love and received with love💝

2 October 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your lovely review. We are delighted to hear that your David Austin rose bouquet was sent with love and received with love.

We hope the blooms brought lots of joy to the recipient.

Best wishes,
The David Austin Rose Bouquet Team

Rated 1 out of 5 stars

The flowers were received half…

The flowers were received half discolored and as they opened they are still drooping. Most of the flowers outside have dead petals. I was very surprised to receive these flowers in this manner since my friend received flowers and they were absolutely stunning. That’s why I bought these for my mother’s birthday.

1 October 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave a review. We are very sorry to hear that the flowers you received for your mother’s birthday did not arrive in the condition you expected.

This is certainly not the standard we aim to provide, we would really appreciate the opportunity to look into what happened and make this right for you.

Our customer service team will reach out so we can investigate this for you. Thank you for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Always a win.

Always a win.

28 September 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your wonderful feedback. We are delighted to hear you had such a positive experience with David Austin rose bouquets. It is always a win when we can leave our customers happy.

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

The first bouquet I received in July…

The first bouquet I received in July was so wilted and they resent me a new one some months later and it was amazing completely different than the first. They definitely redeemed the first experience and will be ordering again

30 September 2026
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Reply from David Austin® Rose Bouquets

Thank you for you kind review, we are delighted to hear that your second bouquet was amazing following your first experience. We are pleased to know that you will be ordering with us again and look forward to sending you many more beautiful bouquets.

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

absolutely stunning experience all…

absolutely stunning experience all around. ordering. updates about delivery. the delivery itself. THE FLOWERS!! the quality. the beauty. The lasting joy.
all of those things are 5 stars!!!

15 September 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your review. It is wonderful to hear that you loved every part of your experience with David Austin rose bouquets.
Knowing that we made your experience 5-star from start to finish makes us so happy. Thank you for choosing us.

Best wishes,
David Austin Rose Bouquets

Rated 5 out of 5 stars

Absolutely gorgeous stunning huge…

Absolutely gorgeous stunning huge blooming heads

Opening slowly fabulously fresh

20 September 2026
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Reply from David Austin® Rose Bouquets

We are delighted to hear you found your David Austin rose bouquet absolutely gorgeous, with lovely, huge blooming flowers. We hope that you enjoy watching your roses open.

Thank you for your kind review.

Best wishes,
The David Austin Rose Bouquet Team

Rated 1 out of 5 stars

Hot box

I have ordered from David Austin several times and mostly had a good experience. This time when the box arrived the box was extremely hot and the flowers were not in great shape and had brown petals. So far they have not been thriving like they typically do and it will make me hesitate to trust delivered flowers again, especially at this price point

19 September 2026
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Reply from David Austin® Rose Bouquets

Thank you for your feedback. This is certainly not the experience we want our customers to have, and our Customer Service team will be in contact with you to resolve this issue.

Best Wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Really special roses

The quality of a David Austin rose bouquet is so high, so lovely, so delightful. I feel really pleased and proud to send these as a gift. The box, presentation, and life of the roses more than meets expectations.

16 September 2026
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Reply from David Austin® Rose Bouquets

Thank you for your wonderful review. We are delighted to hear that you were pleased with the quality, presentation, and longevity of your David Austin rose bouquet. Thank you for choosing us to help make your gift so special.

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Great roses

Great roses, fragrant, opened beautifully.

15 September 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your lovely review. We are delighted to hear that you enjoyed your David Austin rose bouquet and that the roses were beautifully fragrant and opened well.

We really appreciate your kind feedback.

Best wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

First impression not always accurate

When the flowers first came they looked tiny and almost dried out and I was not expecting them to do well. Then they opened up over the next few days to be the most beautiful roses I have ever ordered. I will be ordering again.

10 September 2026
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Reply from David Austin® Rose Bouquets

Thank you for taking the time to leave a review. When our bouquets arrive, they are in bud form as they are asleep in transit. We are happy to hear that they opened up to a beautiful display for you! We hope to provide you with bouquets in the future.

Best Wishes.
The David Austin Rose Bouquet Team

Rated 1 out of 5 stars

First order came with wilted and broken…

First order came with wilted and broken roses. The replacement came in pretty much the same shape. Not the quality I've grown to know from this company.

8 September 2026
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Reply from David Austin® Rose Bouquets

Thank you for your feedback. We are sincerely sorry to hear your replacement bouquet was not the quality you expect of our roses. This is certainly not the experience we want our customers to have, and our Customer Service team will be in contact with you to resolve this issue.

Best Wishes.
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Exquisite roses that are a delight

Exquisite roses that are a delight. Fragrant and so beautiful. Thank you

8 September 2026
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Reply from David Austin® Rose Bouquets

Thank you for your kind review. We are happy to hear you find our roses fragrant and beautiful! We hope to continue to provide you with exquisite roses.

Best Wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

Gorgeous roses

Gorgeous roses, wonderful scent. The most beautiful bouquet. Very clear instructions for care of the roses. Watching the blooms unfold.

I have David Austin roses in my garden and while they are lovely and fun, it's nice to see a massive bunch that are nearly perfect.

2 September 2026
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Reply from David Austin® Rose Bouquets

Thank you so much for your kind review. We're glad to hear you find our roses beautiful and fragrant! We hope to continue to provide you bouquets that bring you joy.

Best Wishes,
The David Austin Rose Bouquet Team

Rated 5 out of 5 stars

These are my favorite roses that I…

These are my favorite roses that I can't get locally.

30 August 2026
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Reply from David Austin® Rose Bouquets

Thank you for your lovely review. We're happy to be able to provide you with your favorite roses!

Best Wishes,
The David Austin Rose Bouquet Team

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