David Outwear – Official Customer Reviews Reviews 3,166

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 275 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, frequently praising the quality and design of items such as jackets and boots, noting their comfort and stylish appearance. The sizing charts are often found to be accurate, ensuring a perfect fit for many purchases. Additionally, the customer service team receives consistent acclaim for being responsive, helpful, and providing excellent communication throughout the ordering process. However, some people mentioned dissatisfaction with delivery times, with several experiencing delays that were longer than expected. There are also concerns among a few customers regarding the quality of certain products, with some items not meeting expectations or appearing different from their online descriptions, and issues with missing items in orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction with the... See more

Quality

Reviewers mention positive feedback about quality, with many customers impressed by the clothing, jackets,... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers praising fast shipping and professional... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences, noting... See more

Customer service

People report positive experiences with customer service, highlighting prompt, polite, and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So happy with purchase, sizing chart was spot on. Constructed well, not stiff, feels broken in, totally comfortable. Far superior to what I saw in department stores and very reasonably priced. Deliver... See more

Rated 5 out of 5 stars

I ordered their shirts pack and 2 jackets, I simply love them all! The fit is amazing, never had jackets that fit like a dream, and the shirts are great to wear as is or layer underneath, super soft t... See more

Rated 5 out of 5 stars

Order process was simple, and good contact transparency. Queried delivery time, and was sent a tracking update. Item arrived, and a followup email to check in to see if my order had arrived. Item w... See more

Rated 5 out of 5 stars

The sizing is spot on. I wear a 2xl, I ordered a 2xl, it fits perfect. Ordering was easy. Initial quality exceeded expectations. We’ll see about the long term durability, I just received the jacket. I... See more


Company details

  1. Clothing Shop

Written by the company

Founded in 2019, David Outwear® stands out with unique products designed to make you feel and look special while you rock them at any given time, trusted by over 250,000 customers. What began as a vision to craft exceptional outerwear has evolved into a global brand. Today, David Outwear offers a wide range of high-quality, stylish jackets and apparel designed to elevate your look while providing unmatched comfort. With our commitment to excellence, we continue to inspire confidence and individuality worldwide, establishing David Outwear as a symbol of confidence, comfort, and uniqueness.


Contact info

4.1

Great

TrustScore 4 out of 5

3k reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

The product was great

The product was great. Good quality and very stylish. The jacket was delivered right on time for a Christmas present, very satisfied. This is the second time I order.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Feels like a scam

Delivery took so long that I started to think it was a scam, eventually after one week I get a mail for production in china. In the meanwhile I already was getting mails to rate the product when I didnt even got it bringing my thoughts back to a scam. Eventually it got delivered, quality is so bad, doesnt look anything like my order, wrong colors even, not happy at all with all of this, for me something like this just falls under scam.

12 January 2026
Unprompted review
Rated 1 out of 5 stars

Total scam. Don't waste your money and time

I have bought a jacket for 73 pounds and it took a long time to arrive in UK from china. I found the product really pathetic in quality and no resemblance as shown in advertisement and it seems like a used one. When I contacted customer service they offered me with cheap quality belts, wallets etc. which I didn't agreed and wanted to go for a return. Then they sent me a new York USA address to sent it back on my own expenses which was costing me almost the same amount as I bought the jacket from them.
Please don't waste your money and time.

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service! Hassle free returns & very responsive customer reps. Answered all my questions right away every time. Very slow delivery time but I'm sure that part is probably out of their hands. All in all, I'm very impressed by the staff.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and good produxt

I specifically want to write this review due to the many bad reviews that can be found on the delivery provider Gofo that David Outwear is using. In my case I placed the order on December 28, 2025, and it was delivered on January 8, 2026, which I consider fast for an item that had to be shipped from China to the Netherlands, while we had 5 days of extreme bad weather too (code orange) where almost no planes were departing from schiphol, no trains and busses didnt drive and roads were full with the biggest traffic jams. I am very satisfied with both the fast delivery and the item itself. The Jacket I ordered was the Salvador Leather Jacket. Its fits great, and feels good. Yes I can see that some parts of the jackets are made of cheaper material like the pockets, but for 75 Euro this jacket is just amazing! It was handed to me by a very friendly delivery guy.

8 January 2026
Unprompted review
Rated 3 out of 5 stars

Took a while

I didn't like the fact that the website said ships in 6-8 days and it took almost a month before I got my coat. Nothing said it was coming from China.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

My boots ordered from David Outwear took a while to arrive and I had an immediate response from their customer services when I sent an enquiry. The boots ( with which I am very pleased) duly arrived and I received a follow up from their customer services to ensure all was well. Great customer service . . and sadly very rare.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the wrong size jacket…

I ordered the wrong size jacket originally but when I emailed the team they could not have been more helpful. They explained how I returned the item and said they would send the replacement when they had received it. They kept me informed throughout and the item arrived as expected.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We had to exchange our jacket for a larger size. The staff were always prompt in getting back to us. There was a “real” person responding to my emails. The only thing to remember is if exchanging you will pay the shipping cost. This is stated in there terms. Would definitely purchase from them again.

12 December 2025
Unprompted review

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