DAW Surveyors Reviews 39

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the detailed and comprehensive reports, which are often described as clear, well-structured, and easy to understand. Reviewers are particularly impressed with the quick response times and the smooth user experience throughout the process. However, some customers also noted issues with the clarity of communication regarding specific concerns, finding responses evasive or contradictory. A few other people also felt that some reports contained excessive general information, making them less straightforward to read.

What people talk about most

Service

People report positive experiences with service, often highlighting efficiency and professionalism. Many... See more

Staff

Clients share positive opinions on staff, frequently highlighting their efficiency, professionalism, and... See more

Response time

Users describe positive interactions with response times. Many customers praise the quick and helpful... See more

User experience

Customers had positive experiences with the user experience. Reviewers consistently praise the reports for... See more

Based on these reviews

Rated 5 out of 5 stars

We were very happy with DAW Surveyors. The report was clear, detailed, and really useful. It helped us understand the condition of the property and feel more confident about going ahead. Before choos... See more

Company replied

Rated 5 out of 5 stars

DAW surveyors were quick, polite and clear when we first contacted them for a quote. We were waiting on a number of quotes from different suppliers but DAW stood out in their replies, attention to det... See more

Company replied

Rated 5 out of 5 stars

We found this company on a quote site and instructed them based on their competitive price and good reviews. We were not disappointed. Daniel Watson did the survey and the report he produced was speed... See more

Company replied

Rated 5 out of 5 stars

1. DAW response efficient - I had quotation at the next day & inspection at the next week, & you can see the report almost by weekend. 2.Detailed report & extra value on inspection with te... See more

Company replied

Rated 1 out of 5 stars

18/3 Thank you for your reply. If only this company had surveyed my house as thoroughly as it has researched my Trust Pilot history! Rather like the building survey I recieved, your revi... See more

Company replied

Rated 4 out of 5 stars

Overall I was very happy with the result of the survey report, it was detailed and showed clear findings where possible. The report is well structured and easy to follow with useful guidance/recommend... See more

Company replied

Rated 5 out of 5 stars

I had sent an enquiry over a bank holiday weekend, not expecting a reply until the working week. I was surprised and impressed with the speed of reply over that weekend. In fact, Daniel and Emily were... See more

Company replied

Rated 5 out of 5 stars

This was our first experience of buying a house and requiring a survey. DAW surveyors were always prompt with their responses, professional and shared clear information to help us understand the surv... See more

Company replied

Rated 5 out of 5 stars

We had fantastic, timely, professional, and personalised service from Daniel and Emily. The survey produced was incredibly detailed and helped us make decisions for our purchase of a grade listed buil... See more

Company replied

Rated 5 out of 5 stars

Very efficient and friendly and produced a comprehensive report. I like the fact that they skip the option of providing a basic homebuyer survey and, instead, do a higher level one at a very competit... See more

Company replied

Rated 5 out of 5 stars

DAW Surveyors carried out a Valuation Survey on our Grade II Listed Manor House and farm. They were very easy to deal with, completely professional and provided a very detailed comprehensive report. I... See more

Company replied

Rated 5 out of 5 stars

I used Daw surveyors because on enquiring about having a survey done on a property.There response was clear and understandable of what would be carried out. After the survey was completed the report w... See more

Company replied

Rated 5 out of 5 stars

Dan and Emily were very communicative and offered a competitive rate. The survey was thorough and all questions were answered. We would happily instruct them again.

Company replied

Rated 5 out of 5 stars

DAW Surveyors were very efficient with clear communication throughout the process. The report was incredibly thorough, well structured and easy to understand. It was very helpful for our purchase and... See more

Company replied

Rated 5 out of 5 stars

Excellent service form start to finish. Communication throughout the process was very responsive and they were able to accommodate a very fast turnaround due to the need for us to move quickly. The re... See more

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Rated 5 out of 5 stars

Our DAW survey was professional and comprehensive. The addition of a drone survey to inspect the roof and chimney stack set DAW apart and I would happily use them again.

Company replied

Rated 5 out of 5 stars

The team provided an excellent service, were so friendly and helpful, and provided high quality work - would highly recommend for any valuation service.

Company replied

Rated 5 out of 5 stars

DAW were excellent from the very beginning. Emily was always so helpful, efficient and professional. The survey went into great detail and all the photo’s helped with understanding different comment... See more

Company replied

Rated 5 out of 5 stars

We recently instructed DAW Surveyors to carry out a Level 3 Building Survey on our detached house in Haslemere and were thoroughly impressed with the service from start to finish. Communication... See more

Company replied

Rated 5 out of 5 stars

Very efficient turnaround - DAW booked the survey in quickly by direct liaison through seller's Estate Agent and the report was provided in good time afterwards. The level 3 survey report was compreh... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience with DAW. They were efficient, thorough and extremely informative. I would highly recommend, no need to look elsewhere

Company replied

Rated 5 out of 5 stars

The service I received from DAW Surveyors was effecient and professional. The survey report was detailed, thorough and competitively priced; it proved influential in our decision making process. I can... See more

Company replied

Rated 5 out of 5 stars

DAW did a great job organising a tricky situation with the existing householder and provided a very useful report.

Company replied

Rated 5 out of 5 stars

DAW carried out our survey quickly and at a reasonable price. It was a very good service

Company replied

Rated 5 out of 5 stars

Very happy with the service from Daniel and Emily - really quick to respond and very helpful.

Company replied

Rated 5 out of 5 stars

We had a quick and appropriate response from Emily to arrange the Rebuilding Costs Survey for our modern church Insurance, and the visit was well managed.

Company replied

Rated 5 out of 5 stars

Professional and quick service, we're able to help to process our request quickly and to an excellent standard

Company replied

Rated 5 out of 5 stars

Amazing service. Quick responses, in depth service, gave clear advice.

Company replied

Rated 5 out of 5 stars

Great service, trustworthy and quick. Thank you very much for making this so easy.

Company replied

Rated 5 out of 5 stars

Really thorough, intelligible and useful Level 3 survey. Easy communication throughout.

Company replied


Company details

  1. Chartered Surveyor
  2. Commercial Property Inspector
  3. Property valuer
  4. Property Consultant
  5. Property Surveyor

Written by the company

At DAW Surveyors, we specialise in providing comprehensive and in-depth Level 3 RICS Building Surveys. Our expertise lies in ensuring that our clients receive the most accurate and informative assessments of their prospective properties. Our Building Surveys (both residential and commercial) come with a Drone inspection of the roof included as standard. Our team of RICS Chartered Surveyors and Valuers know that every property is different, with unique issues and construction methods that may have been altered over time. Our Chartered Surveyors offer detailed and personalised advice for your home or new investment. We assess the urgency of needed repairs and provide timelines for when to address them. We pride ourselves on offering a personal and professional service to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

39 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

DAW Surveyors - Professional & Effecient.

The service I received from DAW Surveyors was effecient and professional. The survey report was detailed, thorough and competitively priced; it proved influential in our decision making process. I can without hesitation recommend DAW Surveyors.

9 January 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for choosing DAW Surveyors. Wishing you all the best with your move and new home :)

Rated 1 out of 5 stars

I was initially reasonably pleased with…

18/3 Thank you for your reply. If only this company had surveyed my house as thoroughly as it has researched my Trust Pilot history! Rather like the building survey I recieved, your review missed the fact that nearly half of my 40 reviews over 11 years were very positive.

I also don't think we would be needing this conversation if you had crafted your responses to my basic questions as carefully as you craft a mail for the public.

You did indeed identify some minor cracks in the brickwork of no concern. But you clearly missed the 1ft by 1ft crack and loose bricks above a downstairs window. You noted and photographed much less significant issues, and to imply you identified this but didn't highlight it is simply disingenuous. Yes, it's not a lot of money to fix, but you are aware that my questions related to a potentially bigger concern.

Potential clients should be aware that the 'furniture, and floor coverings' that you state were obscuring your assessment, don't actually exist. I can happily post a photo if useful. (Theres not a single carpet or rug in the house!).

Altogether, a professional service, would include not being affronted when clients who have spent good money with you, have concerns about their property and ask straightforward questions of the surveyor.

Our email exchange started with you saying if there was a significant problem with the flooring you would have noticed it, to finally acknowledging it was out of normal range and you actually didn't notice it. Something that was in plane sight on both floors.

I was initially reasonably pleased with the survey - although it would be much simpler to read if it didn't include so much padding in general information regards maintenance etc.

However, a few weeks into the property, and it is evident that two significant things were missed that should have been identified. The response to me trying to clarify this has been nothing short of evasive and contradictory. The surveyor stated that I should have identified these problems when viewing the house, even though I was paying him to do so and he didn't! Sums it up really.

10 September 2025
Unprompted review
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Reply from DAW Surveyors

It is evident from looking at your Trustpilot history you have left over TWENTY one-star reviews, slandering companies across the UK (everything from flower delivery companies to pharmacies) with headings and highlights such as 'avoid', 'avoid at all cost', 'not to be trusted', 'fraudulent - avoid at all costs', 'awful flowers, 'awful communication and lack of integrity', 'Best to avoid', 'Life is too short', 'Typical misleading website'. You have chosen to hide behind a name of 'Pickle99' rather than use your real name, and have now added a small husband and wife team surveying company to your list of now 21. We feel this 'sums it up really'.

Thank you for your review and comments which are appreciated. We do take all feedback as seriously as possible and are sorry to hear you have had a negative experience.

Firstly, thank you for your comment on the detail of our reports and the detail of maintenance recommendations which (nearly) all our customers find extremely useful.

We have checked our correspondence and are proud to say we have responded to all your emails on the same day and normally within just a few hours to the best of our ability.

It is important to note one of the defects that you have mentioned was indeed covered in the report with a more than sufficient budget in the summary of repairs and costs guidance. This has been explained to you. In fact, having just had another look there is potentially significant surplus.

As mentioned, the other defect was concealed by furniture and coverings and was not noted. Please note coverings includes timber and laminate and similar and not just rugs. We did not expect the customer to note the defect either. The point being made is that you viewed the property three times before the survey inspection and also did not note the defect for the same reasons as us. Surveyors obviously carry out detailed inspections and are professionals however unfortunately are not superhumans, and cannot see through furniture, floor coverings, floors and walls. We have of course provided recommendations and possible causes of the defect as soon as you brought it to our attention. However, we feel we have been heavily pressed to provide an exact cause of the defect which is not possible. It is not always possible in old properties where there might be numerous causes or a combination of a few. It was also not clear in your emails whether you were genuinely seeking advice, recommendations and our help or trying to catch us out. It later became clear it was the latter. As mentioned, we provided all recommendations and potential causes in any case.

Rated 5 out of 5 stars

Incredible detailed

Incredible detailed, transparent and informative report. Produced in a timely manner and at a competitive price. Would highly recommend.

1 March 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for sharing your review and thank you for trusting DAW Surveyors :) Wishing you all the best

Rated 5 out of 5 stars

3 pros for level 3 RICS home survey at DAW

1. DAW response efficient
- I had quotation at the next day & inspection at the next week, & you can see the report almost by weekend.

2.Detailed report & extra value on inspection with technology devices
- DAW provided a very detailed report in RICS standard including comments on maintenance advice for the future which is very useful.

3. Daniel's professional comment & explain details
- Daniel was very helpful by explaining the report & answered some of our concerns according to the findings

I appointed DAW to have level 3 RICS survey for a detached bungalow with conversion loft & extension.

14 January 2026
Unprompted review
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Reply from DAW Surveyors

Thank you very much for taking the time to leave this review - it makes a big difference :) We are thrilled you were happy with our service. Wishing you all the best with your move Elaine

Rated 4 out of 5 stars

Detailed report

Overall I was very happy with the result of the survey report, it was detailed and showed clear findings where possible. The report is well structured and easy to follow with useful guidance/recommendations. There was an issue over the timescale of getting the report, but after communicating with Emily & Dan I was assured of the reasons behind the delay. Thank you both :-)

6 December 2025
Unprompted review
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Reply from DAW Surveyors

We appreciate your understanding regarding the delay — an early arrival two weeks ahead of schedule, costing us a star in your review but gaining a newborn baby!

Thank you for your kind review and positive feedback on the report. We’re pleased you were happy with the final result. Thank you again for your patience and for using DAW Surveyors.

Rated 5 out of 5 stars

Professional and efficient team

DAW Surveyors were very efficient with clear communication throughout the process. The report was incredibly thorough, well structured and easy to understand. It was very helpful for our purchase and at a very competitive rate - thank you Dan & Emily!

24 November 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much David for leaving us a review. It was our pleasure :)

Rated 5 out of 5 stars

HTB valuation

The team provided an excellent service, were so friendly and helpful, and provided high quality work - would highly recommend for any valuation service.

7 December 2025
Unprompted review
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Reply from DAW Surveyors

We are thrilled you are happy with the service. Please do let us know if we can help you with anything again in the future. All the best :)

Rated 5 out of 5 stars

Quick appropriate response, well managed…

We had a quick and appropriate response from Emily to arrange the Rebuilding Costs Survey for our modern church Insurance, and the visit was well managed.

2 December 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much for your review and choosing DAW Surveyors :)

Rated 5 out of 5 stars

Fantastic, timely, professional service - thank you!

We had fantastic, timely, professional, and personalised service from Daniel and Emily. The survey produced was incredibly detailed and helped us make decisions for our purchase of a grade listed building. We are very grateful for everything they did.

26 November 2025
Unprompted review
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Reply from DAW Surveyors

We are very pleased that you are happy with our service and survey. Thank you so much for trusting us. Wishing you all the best and please do get in touch if we can be of any assistance in the future :)

Rated 5 out of 5 stars

Amazing service

Amazing service. Quick responses, in depth service, gave clear advice.

24 October 2025
Unprompted review
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Reply from DAW Surveyors

It was our pleasure working with you Luke, thank you for the review :)

Rated 5 out of 5 stars

Really helpful

Really thorough, intelligible and useful Level 3 survey. Easy communication throughout.

21 November 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much for sharing your review Stuart and thank you for trusting DAW Surveyors :) Wishing you all the best

Rated 5 out of 5 stars

Top Notch Stuff

Professional, thorough, researched, and fair.

4 November 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much for your kind words and thank you for choosing DAW Surveyors :)

Rated 5 out of 5 stars

Polite, great communication and quick to respond!

DAW surveyors were quick, polite and clear when we first contacted them for a quote. We were waiting on a number of quotes from different suppliers but DAW stood out in their replies, attention to detail and communication. We are very glad we went with them as they kept us up to date at every stage and provided an in depth and accessible report on our first property. Thank you so much :)

11 November 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much for your review and for trusting DAW Surveyors. Wishing you all the best with your move :)

Rated 5 out of 5 stars

This team is good

This team is good. Friendly, efficient, reasonably priced and very knowledgable. Glad I found them

17 October 2025
Unprompted review
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Reply from DAW Surveyors

Thank you, it was our pleasure to work with you. Thank you very much for trusting DAW Surveyors. Wishing you all the best with your move :)

Rated 5 out of 5 stars

Efficient, friendly and cost effective

Very efficient and friendly and produced a comprehensive report. I like the fact that they skip the option of providing a basic homebuyer survey and, instead, do a higher level one at a very competitive price. Also like the fact they have local knowledge so are not merely doing a "box ticking" exercise.

19 September 2025
Unprompted review
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Reply from DAW Surveyors

Thank you very much for sharing your review John and thank you for trusting DAW Surveyors :)

Rated 5 out of 5 stars

Great experience

Dan and Emily were very communicative and offered a competitive rate. The survey was thorough and all questions were answered. We would happily instruct them again.

19 October 2025
Unprompted review
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Reply from DAW Surveyors

We really appreciate you taking the time to leave us a review Sophie. Thank you for choosing DAW Surveyors. Wishing you all the best :)

Rated 5 out of 5 stars

DAW carried out our survey quickly and…

DAW carried out our survey quickly and at a reasonable price. It was a very good service

15 September 2025
Unprompted review
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Reply from DAW Surveyors

It was our pleasure working with you, thank you for the review. Best wishes

Rated 5 out of 5 stars

Great Level 3 Survey

We found this company on a quote site and instructed them based on their competitive price and good reviews. We were not disappointed. Daniel Watson did the survey and the report he produced was speedy and really good. It was thorough, comprehensive and provided us with a really helpful, 'what to raise with your solicitor' page. Just a really efficient service from inititial contact to final report.

22 April 2025
Unprompted review
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Reply from DAW Surveyors

Thank you for choosing DAW Surveyors, we are really happy to hear you are pleased with our service :)

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