Super light little occasional polyester summer cross body for when you need a hands free day out small bag just for phone, keys, sunglasses, card/cash.
Company replied
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Super light little occasional polyester summer cross body for when you need a hands free day out small bag just for phone, keys, sunglasses, card/cash.
Company replied
Gwyneth bag is great quality - but it arrived too late for my holiday and I wanted to return it - Beware if purchasing from UK as there is a cost of £20 to return, so in the end I decided to keep it a... See more
Company replied
My order was quickly processed and received within the time frame their site showed. Bags are looking good. The Gwyneth bag was exactly what I needed. The parcel arrived with preprinted return labels... See more
Company replied
Really pleased with my bag quality product however I was totally stung on extortionate postage of £12.50 which wasn’t even next day !! It took my money before I even saw the expense of it wouldn’t hav... See more
Company replied
DAY ET, founded in 2018, is a Copenhagen-based design brand that elevates the everyday life of people on the move and celebrates the spirit of travel. Combining timeless Scandinavian design with a playful approach and attention to detail, DAY ET creates products that blend functionality with effortless style – from bags and suitcases to travel accessories and jewellery boxes.
Oslo Plads 14D, 2100, København, Denmark
Replied to 100% of negative reviews
Typically replies within 48 hours
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Super light little occasional polyester summer cross body for when you need a hands free day out small bag just for phone, keys, sunglasses, card/cash.

Reply from DAY ET
Gwyneth bag is great quality - but it arrived too late for my holiday and I wanted to return it - Beware if purchasing from UK as there is a cost of £20 to return, so in the end I decided to keep it as not worth it for a £50 bag. I'd buy DAY products again but not online due to difficulty / expense of returns from UK.

Reply from DAY ET
Really pleased with my bag quality product however I was totally stung on extortionate postage of £12.50 which wasn’t even next day !! It took my money before I even saw the expense of it wouldn’t have bought it with the postage at that price !!!

Reply from DAY ET
My order was quickly processed and received within the time frame their site showed. Bags are looking good. The Gwyneth bag was exactly what I needed. The parcel arrived with preprinted return labels and instructions. Their online order page could use several improvements. You need more pictures of the products for a more informed and less frustrating shopping experience.

Reply from DAY ET
I ordered a bag for my daughter for Christmas. The description was misleading and the bag was too big. No assistance to know how to return the product that we finely had to send to our own expense. The bag has been sent back the 2d of January and we still haven't received the refund despite of a reminder email the 31st of January and the assurance that it should be proceeded within 2 or 3 business day. We are now the 10th of February. Purchase has been done the 17th of December

Reply from DAY ET
The bags are lovely but the customer service is horrible, the bags have the incorrect sizes listed on their website, off by over 15cm. I have been trying to return it for over 2 weeks and still struggling to just get a return label, my frustration is SO HIGH and I don't understand why it is impossible to reach a human being for so long.

Reply from DAY ET
Very poor quality on one particular style I bought two of. Both had been incorrectly sewn and the straps frayed on both after a few uses!!
Would not buy again customer service terrible to
Absolutely not worth the money

Reply from DAY ET
£12 for postage! Really? Didn't place my order. Will shop elsewhere. Shame...

Reply from DAY ET
first time buying from DAY ET. I got a black leather coat. However, its way too shiny, in the image with the model it looked less shiny. The quality is great. Strong leather smell, i hope it goes away with time because its a bit too intense. But nice experience over all.

Reply from DAY ET
Delivery takes ages! Not the 4-7 days that it says on the website. I placed an order over a week ago now and it hasn’t even arrived in the UK yet. The timeframe wouldn’t be an issue if the delivery wasn’t SO expensive! If you pay that much for delivery, it should be a speedy service!

Reply from DAY ET
I did not receive my whole purchase. I hope my other bag arrives too.

Reply from DAY ET
Love your bags but your customer service rocks as well

Reply from DAY ET
Great experience! OK, I had a problem with the order because it did not arrive on time, I suggest removing the information about the shipping time, which is misleading and leads to unnecessary problems and stress. Also, great customer service, easy to reach and quick to respond. The product is great and solid, my wife is delighted. I can recommend it as a gift for any occasion for women of all ages, from your grandmother to your daughter.

Reply from DAY ET
Not received my item ready for my holiday no email no easy contact to see where it is I’m not happy and will be returning my items if I get them
Everything was perfect! The bag looks fab and I couldn’t be happier really. Everything feels super high end, especially the zippers. The material is soft and seems sturdy! Definitely recommended and I’ll certainly buy again!

Reply from DAY ET
Love this bag. Great quality, very roomy and love the side pockets. Handles perfect length.

Reply from DAY ET
This is not the first time I have bought a bag from DAY ET -- good quality and design, reasonable prices, swift delivery. I will come again (but it will be a little while, the bags are sturdy and last well...)!

Reply from DAY ET
Takk for hurtig levering og en flott hårbøyle som er behagelig å ha på hele kvelden.

Reply from DAY ET
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