Very helpful service. Clearly knew the market in-depth and were very informative. Great efficiency and clear pricing structure. When they couldn’t help on one site they were very honest and said so. V... See more
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Very disappointed. We've been talked into a contract with good unit rates and standing charges but Day2Day did not highlight that those rates did not include some eye-watering, non-fixed non-commodit... See more
Company replied
My cases were particularly difficult and protracted. Karl did not give up and pursued the outcome we needed. He needed to speak to multiple stakeholders and over several months. At every step Karl adv... See more
Company replied
Brilliant I've had bad experiences with energy consultants over the years, and don't like using them at all. However, the guys I've been working with have been amazing. They are so helpful, reassurin... See more
Company replied
Company details
- Consultant
- also in
- Business broker
Written by the company
At Day2Day Energy Consultants our mission is to help you reduce energy costs while promoting a sustainable, greener future for all.
Contact info
William St, Felling, NE10 OJP, Gateshead, United Kingdom
- 01916941516 / 03300432990
- info@day2dayenergy.co.uk
- day2dayenergy.co.uk
4.4
Excellent
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Refreshingly honest
I have found the company to be very friendly, plain speaking and honest and, in truth, a pleasure doing business with them. It's not an easy subject to have to explain, especially as it is gazing into the future energy market, but they have helped a lot and I believe our Sports Club will save on its overall energy costs.
21 August 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Steve,
Thank you so much for your kind words! We’re delighted to hear that you found our team friendly, transparent, and easy to work with. We know the energy market can feel complex—especially when planning for the future—so it’s great to know we were able to make things clear and straightforward for you. We’re confident your Sports Club will see the benefits, and we’re always here if you need further support.
Many thanks,
The team at Day2Day
Very helpful great feedback extremely…
Very helpful great feedback extremely professional team.
18 August 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Liam,
Thank you so much for your kind words! We’re thrilled to hear that you found our team helpful and professional. Providing great feedback and support is what we strive for every day, and your review means a lot to us. If there’s ever anything else we can do for you, we’re always here to help!
Thank you for your help Stewart
Thank you for your help Stewart, much appreciated. Very simple, straight forward and no hassle.
11 August 2025
Unprompted review
Reply from Day2Day Energy Consultants
Dear Frodsham,
Thank you for your kind review. We are pleased to hear that Stewart has made a positive impression, and we look forward to continuing our collaboration in the future. Please do not hesitate to contact us if you encounter any issues or if you simply wish to discuss anything further.
Kind regards,
The team at Day2Day Energy
Helpful people…
Spoke to Rebecca who was very helpful and made sure she followed up on the conversation. Made it clear on all the steps in the process.
12 August 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi J,
Thank you so much for your kind words! We're thrilled to hear that Rebecca made such a great impression and was able to provide valuable support. We'll be sure to pass on your feedback to her—it’ll mean a lot.
We're committed to continuing to support you in any way we can. If you ever need anything else, don’t hesitate to get in touch.
Thanks again for sharing your experience!
Best regards,
The Team at Day2Day Energy
Excellent service and great savings
We have benefitted from Day2Day Energy's advice and support with arrangement of our business energy contracts. They take the time to understand our business needs, explain the options clearly and secured us competitive rates, saving us time and money. Communication has been attentive and professional at all times. We recommend Day2Day Energy as a trustworthy, reliable and knowledgeable broker.
11 July 2025
Unprompted review
Reply from Day2Day Energy Consultants
Thank you for your kind review!
At Day2Day, we truly value the trust our customers place in us. We understand how stressful energy contracts can be, so we’re committed to making the process as smooth and straightforward as possible. It’s our goal to support your business, day to day, with care and attention every step of the way.
Kind regards,
The team at Day2Day Energy
helpful service…
Andrew is always on hand to help deal with contract renewals, pricing and account queries. Has been really helpful with analysing meters, and explain any changes in charges and ways of managing these.
11 July 2025
Unprompted review
Reply from Day2Day Energy Consultants
Thank you so much for taking the time to leave such a thoughtful review!
We’re delighted to hear that Andrew has been consistently supportive and helpful with your contract renewals, pricing, and account queries. It’s great to know that his expertise in meter analysis and explaining charges has made a real difference. Helping our customers manage their accounts efficiently is exactly what we aim for.
We’ll be sure to pass your kind words on to Andrew – it’ll mean a lot to him!
Best regards,
The team at Day2Day Energy
I have been dealing with Karl for years....Top Class Service
I have been dealing with Karl for the past 3 years now and I am very happy with the service that I received. My previous provider was very difficult to get in touch with once I had been tied in. However Karl is always contactable and very pleasant to deal with. I would recommend him to friends and family.
9 July 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Harjeet,
Thank you for taking the time to provide such a kind review, We are pleased to here that you have had a good experience with Karl. Our service doesn't end after the contract has been signed we are here to provide continuous support.
Kind Regards,
The Team at Day2Day Energy
Avoid!! Don't trust their promises
Signed up with them based on a promise the rate would be reviewed 30 days before my contract start date. It wasn't. When I chased them I was told it was too late and I should have done something, despite no mention of any action on my side in their original email.
Karl is very nice when he's trying to squeeze money out of you, but don't trust a word any of them say. I'm now left with a crippling electricity contract that is costing thousands of pounds more than it should and still awaiting a call back from their director, Keith - a call that was due last week and one that I've chased without success.
Avoid, work with a reputable company who will stand by their word.
Odd that they had no trouble contracting me when chasing me to sign their inflated contract but now they can't seem to make contact or leave evidence of a missed call or voicemail - almost like they never actually tried to call.
Also odd that British Gas made me the same offer. If they did, why would I need your inflated offer at all. I'm afraid day2days version of the 'facts just don't stack up.
The one indisputable fact is they sent me an email saying, and I quote "I have now spoken to Rob, and he is happy to sign the BG lite contract on the understanding we do a price review 30 Days before the contract goes live."
Where does that state i have to do anything?
2 July 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Rob,
Thank you for your review, and we're sorry to hear you're unhappy.
Keith tried to call you this morning and will attempt to reach you again this afternoon to discuss the matter further.
We’ve now reviewed all the details of your case. You were offered a Market Tracker tariff, where the price is determined 30 days before the contract goes live. You contacted us on 18th June, and your contract started on 1st July. This means you were outside the 30-day pricing window, and the rate was already set prior to your start date.
It’s also worth noting that you had already received the same offer from British Gas.
Given these facts, we believe we’ve acted correctly and in line with the tariff terms. That said, we’d still like to speak with you to see if there’s anything we can do to help.
Best regards,
The team at Day2Day Energy
Outstanding service
My cases were particularly difficult and protracted. Karl did not give up and pursued the outcome we needed. He needed to speak to multiple stakeholders and over several months. At every step Karl advocated for me and communicated weekly. He recognised that running a business with a full time job is a balancing act. He went above and beyond with a high level of professionalism. He never faltered and gave lots of reassurance along the way. I cannot recommend the company or Karl highly enough. Thank you very much
24 June 2025
Unprompted review
Reply from Day2Day Energy Consultants
Thank you so much for your kind and thoughtful review. We're truly grateful you took the time to share your experience.
We’re especially pleased to hear that Karl’s dedication, persistence, and professionalism made a difference during what was clearly a complex and drawn-out process. He’s deeply committed to advocating for our clients every step of the way, and your words are a testament to the care and determination he brings to his work.
We also understand how challenging it can be to juggle a business alongside a full-time job, and we’re glad Karl could provide the flexibility, communication, and reassurance you needed throughout.
Your recommendation means a great deal to us. Thank you again for placing your trust in us, it was a privilege to support you.
Warm regards,
Day2Day Energy
I have just being newly appointed into…
I have just being newly appointed into a business, it came to my attention some of our energy bills were up for renewal. We do have a fair few unit however, through investigation all bills ended on different contract dates and with different suppliers. As you can imagine, it became difficult to track and manage.
During my first few weeks, I received many calls from other broker who in truth, were just firing numbers at me & not explaining which, causing it to become overwhelming.
I'm so thankful I took a call with Karl at Day 2Day. He made everything simple from explaining, to the pricing and to even, offering advise to support in managing accounts & improving the set up we had. Along, came Andrew who was also, so helpful when it actually came down to the actual pricing. Again, he made everything simple and clear to understand. Both of them, working together as a team & to support me, in improving the business current set up. It was lovely to witness which, initially encouraged me more to work alongside them & with Day 2 Day.
My advise, don't listen to other brokers, if you need your energy bills sorting just call Day 2 Day.
10 June 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Jessie,
Thank you so much for your kind and thoughtful review — and welcome to your new role!
We completely understand how challenging it can be stepping into a new position, especially when faced with a complicated energy setup across multiple suppliers and contracts. We're so pleased to hear that Karl and Andrew were able to bring clarity and support during what could have been an overwhelming time. It’s great to know their teamwork and transparent approach made such a positive impression and helped simplify everything for you.
We’re truly grateful for your trust in Day2Day and look forward to continuing to support you and your business in the future. If there’s anything you need, we’re only a call away!
Best wishes,
The team at Day2Day Energy
Day2Day have been amazing
Day2Day have been amazing, our consultant Andrew has found us the best deals and really looked after our portfolio. Would definitely recommend.
6 June 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi Chris,
Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience with Day2Day. Andrew will be especially pleased to know his efforts have made such a difference in managing your portfolio and securing great deals. We truly appreciate your recommendation and look forward to continuing to support you.
Best regards,
The Day2Day Team
The team really are great
The team really are great, They took care of everything, including dealing with my previous supplier. Kieth is a top professional. Would definitely recommend these guys
20 May 2025
Unprompted review
Reply from Day2Day Energy Consultants
Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that the team, especially Keith, took good care of you. Taking the stress out of switching suppliers is exactly what we aim for, so it's fantastic to know we hit the mark.
If you ever need anything else, don’t hesitate to get in touch. And thanks again for recommending us, it really means a lot!
All the best, Day2Day Energy
Smooth transition.. exceeds expectations.. happy results
I came across Day2Day energy from a business associate who recommended them to me
I did some research and thought I’d give them a call. My company was dealt with by Keith, Karl and Ben. Who were extremely prepared with all the energy marketing pricing and well reasoned advice. I’ve never really had a good experience with energy consultants so I didn’t expected to have the costumer service, care and reliability I received from a smaller company
the amount of hard work that came from Keith, and his team was above and beyond they made me at ease when on the phone, my questions were never a problem for them to answer
There was many reason for a 5 star review but
one of the main reason was for how they dealt with me and provided me with an explained answer in detail that I myself and my team could understand unlike most energy consultants I’ve came across.
Even if I had anything to ask after working hours it was never a problem for them to answer the phone politely and professionally
They provided my company with the best energy price. And saved me money on my yearly bills we even received a customer courtesy call after the contract was signed
after my experience with Day2Day energy I had every trust in the team with our energy bills and I would be definitely using the service again
Thank you
13 May 2025
Unprompted review
Reply from Day2Day Energy Consultants
Hi,
Thank you for taking the time to leave such a thoughtful review. We truly appreciate your feedback. We're delighted to hear that Karl, Keith, and Ben were able to provide you with a positive experience and help shift your view on energy consultants.
At Day2Day Energy, we’re committed to building lasting relationships with our clients by offering honest advice, dependable service, and genuine care. It’s great to know this came across during your experience with us.
We look forward to continuing to support your business. Please don’t hesitate to reach out. We’re always here and happy to help.
All the best,
Day2Day Energy
I’ve dealt with a lot of energy…
I’ve dealt with a lot of energy consultants over the past year, including cold calls, pushy sales tactics, and overpromises and I was starting to feel very deflated by the whole process.
Working with Day2Day has been a completely different experience. I was initially introduced by a young man who, whilst polite, lacked experience and unfortunately promised something he couldn’t deliver. As soon as Keith became aware of the situation, he called me directly, explained what had happened, and immediately put my mind at ease. I was reassured to hear that the individual no longer worked there, as he didn’t meet the standards Day2Day sets for their team.
Keith and his team have been nothing but polite, friendly, and professional — they genuinely care about building a long-term relationship, not just a quick sale. If I ever have an issue, I know I can pick up the phone and it’ll be sorted quickly and without stress.
I wouldn’t go anywhere else now. Highly recommended.
21 June 2024
Unprompted review
Reply from Day2Day Energy Consultants
Hi,
Thank you so much for your honest and thoughtful review.
I’m really sorry that your initial experience with us didn’t reflect the standards we set at Day2Day. As you mentioned, once we became aware of the situation, we wanted to make sure it was addressed properly and we truly appreciate you giving us the opportunity to make things right.
It means a lot to hear that you now feel confident in our team and the service we provide. Building long-term relationships is exactly what we aim for, and it’s incredibly rewarding to know that came through.
We’re always here if you need anything and thank you again for your kind words and recommendation.
All the best,
Day2Day Energy
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