DAYALANE Reviews 

309
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers had a great experience with this company. Customers frequently praise the beautiful furniture, noting that the items are exceptionally stylish, comfortable, sturdy, and look fantastic in their living spaces. People also enthusiastically point out the remarkably fast delivery times and the incredibly helpful customer service team that quickly resolves any unexpected issues. Some reviewers were not happy with assembly challenges, reporting missing hardware, incorrect screws, or structural parts that simply did not fit properly together during setup. A few consumers additionally experienced noticeably delayed shipments, missing components, or received products in heavily damaged condition that required frustrating replacements.

What people talk about most

Product

Clients share positive opinions on product quality, frequently praising the beautiful designs, comfortable... See more

Quality

Users describe positive interactions with quality, expressing appreciation for sturdy items featuring soft... See more

Delivery service

Consumers find delivery service to be positive, frequently highlighting exceptionally fast shipping times and... See more

Customer service

Customers had positive experiences with customer service, noting that support agents were responsive,... See more

Order

Reviewers mention mixed feedback about order experiences, with some customers praising the simple purchasing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The chairs a gorgeous and perfect for my dinning room. They took a bit of time to get to me(I didn’t read the fine print in detail before purchasing).. and setting them up quite un pleasant, especial... See more

Company replied

Rated 4 out of 5 stars

Finally we got our packages delivered. Assembly was easy except placement of H1 needs some work. Half the chairs wobbled which needed adjustments of gliders. Wondering how will they hold? Will look... See more

Company replied

Rated 5 out of 5 stars

I love Dayalane! They have quality products - I have a dining table and 6 chairs as well as an entry way table. Their products are same or better quality than others at a much better price. What I wan... See more

Company replied

Rated 5 out of 5 stars

Delivery was incredibly quick. Ordered on a Sunday afternoon and boxes were in my Midwest porch by Wednesday afternoon. Chairs were easy to put together. No hold alignment issues as noted in o... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Bar Restaurant Furniture Shop
  4. Kitchen Furniture Shop
  5. Living room shop
  6. Outdoor furniture shop
  7. Rustic Furniture Shop

About DAYALANE

Written by the company

DAYALANE is dedicated to making modern furniture shopping simple and hassle-free. We focus on seating — especially modern dining chairs and sofas — and design them to be stylish, comfortable and ready for real life at home.

From research and design to testing and upgrades, every detail is considered so our pieces fit your home style and feel good to sit in. With fast delivery, easy assembly and responsive support, we want every purchase to feel smooth and worry-free.

Environmentally conscious materials and long-lasting designs help reduce waste and keep your home feeling good for years to come.

Shop Here:

Dining Chairs
Bar & Counter Stools
Sofas
Dining Table Set
Accent Chairs
Coffee Tables
All Sales & Deals

DAYALANE

Written by the company

Make Tasteful Lifestyle Accessible!
DAYALANE is dedicated to making buying furniture online a hassle-free experience. We believe that one day, people will be able to find the most suitable furniture for their homes without visiting an offline store or spending a lot of money, and this day will be brought about by us. Starting from the seat (which is most closely related to you), we have spent several years researching, designing, testing, and upgrading our products to ensure they fit your home style and are comfortable. We hope every shopping experience is one-time, with no resistance, no replacement, and no return, so you can be satisfied once, solve your tangle, and eliminate any cumbersomeness.
You can find us on:
www.dayalane.com

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4.2

Great

TrustScore 4 out of 5

309 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(309)

276 reviews in the last 12 months

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Rated 1 out of 5 stars

The furniture was

The furniture was. Covered in mold, it was disgusting.
This was my granddaughter’s birthday gift.
I sent pictures and there has been NOTHING DONE ABOUT THIS SITUATION

15 March 2026
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Reply from DAYALANE

We are incredibly sorry for this experience. This is absolutely not the standard we hold for our products, especially for something as special as a granddaughter’s birthday gift.

Please accept our apologies for the delay in responding over the weekend. We have reviewed your photos and have now assigned a dedicated specialist to handle your case immediately. We will reach out to you directly within the next few hours to arrange a full replacement or refund. We are committed to making this right for you and your family.

Rated 5 out of 5 stars

Great Value

Great quality, quick delivery, and amazing price. Very satisfied with the chairs we got and would recommend to others.

11 March 2026
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Reply from DAYALANE

Thank you for the recommendation! We’re thrilled you love the chairs and the price. Fast delivery and high quality are what we’re all about.

Rated 5 out of 5 stars

Barstools / Dining Chairs

Timely delivery, quality products, outstanding customer service.

11 March 2026
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Reply from DAYALANE

Thank you for the wonderful feedback! We’re so happy to hear your new barstools and dining chairs arrived on time and met our quality standards. Providing outstanding service is always our goal, and it’s great to know we hit the mark for you. Enjoy your new seating!

Rated 5 out of 5 stars

This was my third purchase from…

This was my third purchase from Dayalane. Quality products and service all around!

17 March 2026
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Reply from DAYALANE

Thank you so much for coming back to see us for a third time! We are thrilled to hear that the quality and service continue to meet your expectations. Knowing we have loyal customers like you makes what we do at Dayalane so rewarding. See you for number four!

Rated 5 out of 5 stars

Love the design on our new accent…

Love the design on our new accent chairs. They instantly elevated our entryway space. They’re very comfortable and add a perfect modern touch.

6 March 2026
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Reply from DAYALANE

We’re so happy you’re loving your new accent chairs! Thank you for sharing how they’ve added a perfect modern touch to your entryway. We appreciate the feedback on their comfort and style—enjoy them!

Rated 5 out of 5 stars

The quality

The quality, the promptness all is excellent

16 March 2026
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Reply from DAYALANE

Quality + Speed = Our favorite kind of feedback. Thanks for the 5-star review!

Rated 3 out of 5 stars

Poor communication about delivery.

Poor communication about delivery.

16 March 2026
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Reply from DAYALANE

We apologize for the communication gap! To get your items to you efficiently, your order was sent in multiple shipments from different locations. We can see that all items have now been successfully delivered. We sent a follow-up message to your inbox—please let us know if there is anything else we can do to help.

Rated 5 out of 5 stars

Ordered a desk chair for my…

Ordered a desk chair for my granddaughters birthday..was easily the cutest one out there, and also most reasonably priced! She absolutely LOVES it, said it was one of her most favorite gifts! Great company, easy ordering and super fast delivery…no hiccups whatsoever! Would highly recommend!!

6 March 2026
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Reply from DAYALANE

What a lovely birthday surprise! We're delighted to hear she loves the new chair and that everything arrived quickly. Thank you for your support and for choosing us for such a special occasion!

Rated 5 out of 5 stars

In Love!

Love, love my new comfy chair! It came so fast and fully assembled...Win! Win!

12 March 2026
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Reply from DAYALANE

Thank you for the fantastic review! Delivering comfort and convenience is exactly what we aim for. We're thrilled to hear you're loving your new chair!

Rated 5 out of 5 stars

AMAZING experience and extremely good…

AMAZING experience and extremely good quality ! I also had one small hiccup with the shipping company and they replied and helped me immediately! (Replied within 30 minutes) super happy with my purchase.

12 March 2026
Unprompted review
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Reply from DAYALANE

Quality products and quick support are what we’re all about! We’re so glad we could help resolve that shipping issue for you immediately. Thanks for the glowing review and for choosing us!

Rated 5 out of 5 stars

Quality product

Quality product, just as pictured, and customer service was great.

3 March 2026
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Reply from DAYALANE

Thank you for the 5-star feedback! We're thrilled that you're happy with the quality and your experience with our team. We look forward to serving you again soon!

Rated 1 out of 5 stars

All the zippers broke

All the zippers broke. Every one. In was going to order more but after that experience I don’t think I will.

9 March 2026
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Reply from DAYALANE

Thank you for bringing this to our attention, and please accept our sincerest apologies. We take feedback regarding product durability very seriously and will be sharing this with our quality control team. We would love the chance to fix this for you—could you please contact us directly at support@dayalane.com? We want to ensure you're taken care of.

Rated 5 out of 5 stars

Great quality

Great quality! Comfy chairs

11 March 2026
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Reply from DAYALANE

Thanks for your good comments!

Rated 1 out of 5 stars

This was the worst Customer Service…

This was the worst Customer Service experience I have ever had and I will never use your company again. I purchased two pedestal tables to go in the same room. They do not look alike. I emailed and sent photos to your Customer Service team and they told me I would have exorbitant fees to ship them back because I wanted a full refund because they would not make good and send different tables that matched you lost a very good customer in me the amount of money that you made from me on those tables is nothing compared to what I would have spent. If I had had a good experience will make sure I tell all of my friends and neighbors the poor quality and the poor Customer Service that I received from this Company.

11 March 2026
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Reply from DAYALANE

We are deeply sorry to hear about the trouble with your pedestal tables and the frustration with our return policy. This is not the standard we aim for. We would love the opportunity to turn this around for you—please reach out to us directly so we can discuss a replacement or a waiver of those fees to ensure you are satisfied.

Rated 1 out of 5 stars

I never received my package they keep…

I never received my package they keep saying they’re gonna get back to me. No one’s not getting back

4 March 2026
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Reply from DAYALANE

We are incredibly sorry for the frustration and the delay in getting back to you. This is certainly not the level of service we strive for. We want to resolve this for you immediately—please contact us directly at support@dayalane.com with your order number so we can track down your package or issue a full refund right away. We appreciate your patience and look forward to making this right.

Rated 5 out of 5 stars

Chairs are better in person

Chairs are better in person. We ultimately ordered 6 of them for a very large island and they look incredible

9 March 2026
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Reply from DAYALANE

Thank you for the 5-star review! We are so glad you’re loving the new chairs. Six of them together must look amazing—thank you for making us a part of your home!

Rated 5 out of 5 stars

Fast shipping and product was exactly…

Fast shipping and product was exactly like the picture.

6 March 2026
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Reply from DAYALANE

Thank you so much for the feedback! We’re thrilled to hear you received your order quickly and that it met your expectations. Enjoy your new chairs.

Rated 5 out of 5 stars

Fast shipping good quality chair just…

Fast shipping good quality chair just as pictured my granddaughter loved it

9 March 2026
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Reply from DAYALANE

We appreciate your feedback! It's great to know you're happy with the shipping speed and the quality of the chair. We hope your granddaughter enjoys it for years to come!

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