Dazzling Rock Reviews 1,797

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Update: The communication ended up a lot better in the end. We actually decided to listen to each other and formed a solution that was favorable for both parties. Customer service is great here. The... See more

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Rated 3 out of 5 stars

I like that the company offers layaway. However I ordered the circle of light pendant and necklace. The pendant is way smaller than advertised and the chain (necklace) almost feels "fake" which I late... See more

Rated 5 out of 5 stars

My fiancee custom ordered a matching wedding band for my engagement ring that also came from Dazzlingrock. We received a computer generated image and did not begin making it until they got our ok! W... See more

Rated 5 out of 5 stars

Ordered a wedding ring (ring guard) for my wife. It was absolutely beautiful but needed to be resized due to her diamond engagement ring not fitting properly. Kevin promptly resized and sent it back... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

DazzlingRock is an online retailer and wholesaler of diamond jewelry. Choosing an engagement ring doesn't have to be complicated. Diamonds can be simple to understand. Making the right choice can be easy, whether you're in search of something classic, contemporary, or completely eclectic, DazzlingRock is your source of beautifully designed jewelry for every occasions.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Rated 1 out of 5 stars

Item is made of diamond chips instead…

Item is made of diamond chips instead of cut diamonds. I ordered a 5mm earring which was the same size as my daughters 3mm earrings. When I called and spoke to someone he assured me it was 5mm even though it’s the same size as the 3mm earring in front of me.

9 February 2021
Rated 5 out of 5 stars

U all are amazing...we had ordered my…

U all are amazing...we had ordered my husband's wedding ring 7 years ago it was great...and we just ordered mine omg it was amazing we both love the place.. the customer service is amazing, the jewelry is amazing, and all in all everything is great keep up the work...we will continue to order our jewelry and kids jewelry from here!!! And I have told and showed everyone about Dazzling Rock it the way to go!!!! 110%

3 February 2021
Rated 5 out of 5 stars

Beautiful jewelry, and a great customer service team!

My rings are beautiful and good quality had them for nearly 4 years now. I purchased a protection plan that covered damage or lost stones. I needed a stone replaces after it fell from it's setting, and the process of the repair was super simple, even during the pandemic! Everything from the response time and ease and friendliness in communicating with customer service to quick return of my ring after getting the stone repaired and replaced was too notch. The only suggestion

I would make to dazzling rock is to consider providing paid postage as part of their protection coverage plan to the customer when they're sending their jewelery back to be repaired. It's so common in most internet based companies these days, that the idea of the customer paying for postage seems outdated these days.

Other than that, I'm a very satisfied customer!

28 January 2021
Rated 5 out of 5 stars

I absolutely love my ring

I absolutely love my ring! I didn't expect the diamonds clarity and brilliance to be as nice as it is for the great price that I paid. I would recommend this site to anyone looking for a ring or enhancer. I paid 75% LESS than what another jewler wanted for a similar ring.

26 January 2021
Rated 5 out of 5 stars

I received my ring today...it is…

I received my ring today...it is beautiful I love it!! Fits perfect and was here earlier then expected!! I will definitely purchase more items and highly recommend dazzlingrock to everyone I know!!!

17 January 2021
Rated 4 out of 5 stars

Love my ring

Love my ring, just wish it was a larger setting. Only disappointed that i received a mens rings as my free item not the earrings i thought i was getting. Very prompt on delivery

13 January 2021
Rated 4 out of 5 stars

I will say there product was absolutely…

I will say there product was absolutely stunning. Exactly what I ordered and looked amazing. The only reason I am not giving 5 star is because my custom order was delayed because I payed with another account. But other than that everything was great would absolutely recommend to anyone.

13 January 2021

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