Very friendly and professional staff. Answered all questions that I had and put my mind at ease explaining all about hiw to use the washing machine. Delivered on time,, connected up and left. Unfortun... See more
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Company details
- #23 of 194 best companies in Electronics store
- #2 of 28 best companies in Appliance parts supplier
- #10 of 130 best companies in Appliance shop
- #5 of 70 best companies in Electronics Company
Written by the company
Derek Baxter founded DB Domestics back in 1971 in Luton before moving the business to Eastbourne in 1982. We remain a family run business of three generations with the same principles as its always been with service at the heart of our business. We are a proud member of the Euronics Group providing unbeatable prices with unbeatable service Our business has gone from strength to strength expanding over the years to now having one of the biggest showrooms in South East England. With over 1,500 appliances on display in our showroom located in Eastbourne, East Sussex you are bound to find the right appliance. In late 2023 the DB Kitchens team opened the doors on our brand new showroom extension, which now showcases over 20 different kitchen furniture ranges, along with over 150 door styles. With so many appliances in stock and local next day delivery available DB Domestics is your one stop shop for any appliance. Orders can be done with expert knowledge on hand in store, over the phone or online with ease.
Contact info
407-419 Seaside, BN22 7RT, Eastbourne, United Kingdom
- 01323 725588
- sales@dbdomestics.com
- dbdomestics.com
Replied to 62% of negative reviews
Typically replies within 48 hours
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Efficienct speedy delivery and installation
We always buy our white goods from DB Domestics. The staff are friendly and helpful and the delivery is speedy. The free delivery and removal of old items makes this company our go to company.
Great efficient service from start to…
Great efficient service from start to finish, easy to order, quick to respond and confirm delivery details together with punctual and helpful delivery people who collected our old machine and delivered new one at same time very easily. Would highly recommend to others.
DB were brilliant
DB were brilliant. Solved a problem we had to replace an old integrated fridge freezer. We had three previous attempts. the installation was very quick very efficient and lovely team. Thank you very much appreciate and will recommend.
Great job, all round!
Fantastic service in the showroom, explained when we could expect delivery and installation, very helpful, and happy with previous appliance purchases. Thanks very much. !
The guys were friendly and quick…
The guys were friendly and quick installing the new oven and washing machine and even set the timer clock oven. Took all the packaging with then. Very happy with the service.
Great experience
Great price, especially for the delivery, installation and recycling of old machine. Very smooth process altogether! Would definitely recommend!
Large choice of products and great…
Large choice of products and great service. Very happy with our wash-dryer.
Really helpful and knowledgeable office…
Really helpful and knowledgeable office staff
price really good
SMEG oven is great and looks ace
installation guys really good
Your assistant was very helpful and…
Your assistant was very helpful and informative. Delivery was fast and efficient although it needed to be ordered in.
Highly Recommend
They took the oven away got it working after discovering faulty elements and then brought it back, installed it and it's working fine 👍
efficient,polite and prompt delivery
All round good service and delivery was…
All round good service and delivery was easy.
Great customer service in store
Great customer service in store, knowledgeable sales person, all our questions answered and great advice given.
Very quick delivery date.
New washing machine delivered and installed by very professional, polite installers and old machine removed efficiently.
Excellent customer service and…
Excellent customer service and delivery. Very happy with product and professional installation
Would highly recommend
What a super company!
What a super company!
We were interested in buying a washing machine and fridgefreezer; the information the assistant gave us was super useful and directed at what we actually wanted. Great delivery and installation. Absolutely our go-to place for any domestic appliances as we feel we trust the company and have had an excellent experience.
Great company to deal with
Easy to order, great customer service, good communication and efficient delivery
DB Domestics - an excellent company
Excellent service from start to finish. Easy ordering online then DB Domestics phoned us to confirm the delivery date - they install then take away the old appliance free of charge. Our new tumble dryer works really well. Superb local business - we always use DB Domestics for our white goods orders.
Ordered online
Ordered online, was called the next day to arrange delivery/ installation, the guys arrived in the allocated time slot. Installed and tested my new dishwasher, very polite gentleman, overall great service
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