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See what reviewers are saying
Thanks to Susanne! I was able to recover my 4 year old dBuds! I'm a loyal client of these pair! Since I believed in their Kickstarter campaign I was sold! as a superbacker from KS, I must say this pro... See more
Company replied
I mainly use my DBUDS whilst warming up before brass band rehearsals, they help to dull all the other noise going on around me. Also great when I go to my children’s school concerts where there are... See more
Thank you I really needed these for work and also most art gallery openings that I attend can be loud and vacuous. I need to be able to hear clear conversation when it’s directed at me or near me, wit... See more
3.9
Great
194 reviews
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Good service, subpar product
The service itself was great. However the product leaves you wanting more. Great concept but execution isn't quite what you would expect for the price tag. Buds let through alot more noise than I believe is advertised regardless of changing tips to fit ears tightly. Have compared to other products with similar decibel ratings.
29 August 2023
Reply from Dbud
Dear Tobin,
Thank you so much for sharing this feedback with us! It is amazing to hear that you were happy with our service!
We take all feedback very seriously and we will forward your thoughts on dBuds to our design and development team. We only want happy customer, so if you ever need help, please reach out to our customer support: hello@dbud.co
Warm regards, Susanne and Team dBud
Reply from Dbud
Dear Lizette,
Thank you so much for taking the time to share your lovely feedback on our dBuds!
We're truly happy to hear that you love your dBuds! This kind of feedback means a lot to us! : )
We wish you lots of good times with your dBuds!
Warm regards, Susanne and Team dBud
Very inefficient to reduce noise
Very inefficient to reduce noise . Standard single use foam earplug works much better. This is a scam that’s it
26 September 2023
Unprompted review
Reply from Dbud
Dear Marc!
Thank you so much for sharing this review!
We want nothing more than to help you out with this as we want you to be satisfied with your dBuds!
We apologize that your experience with dBuds were not the same as you had expected. We always strive to provide our customers with the best quality and experience. We want you to be happy and we will help you with this! Please reach out to us at: hello@dbud.io
Kindly, Susanne and Team dBud
I am really impressed with the quality
I am really impressed with the quality, plus the experience of using them in your ear, they are very clear and the highs stay clear. I have tried about 3 other brands, many claim to have a high NRR, but sadly fall short, I found them to be comfortable to wear, noise is reduced enough, to hear the music. I play in a loud rock band and high volumes are inevitable, so you need good protection for your hearing, these work great. Thank you.
24 August 2023
Reply from Dbud
Dear Gerry,
Thank you for this amazing review!
We're truly happy to hear that you really appreciate the quality and performance of our earplugs! Your feedback about the clarity of sound, particularly in the high frequencies, is greatly appreciated and important to us! : )
It's wonderful to know that SurfEars has met your expectations and provided comfortable wear while effectively reducing noise levels. We understand the importance of protecting your hearing, especially in loud environments like playing in a rock band, and it is great to hear that our earplugs have been up to the task.
Thank you so much for choosing SurfEars to protect your hearing during your music sessions.
Rock on, and stay protected!
Warm regards,
Susanne and Team dBud
Reply from Dbud
Dear Jon!
Thank you so much for taking the time to share this positive feedback with us!
We're truly happy to hear that our dBuds has provided you with a great experience! It is also lovely to hear your positive words about our customer service! : )
Thank you again for this kind review and we wish you many great days enjoying life & music with your dBuds!
Warm regards, Susanne and Team dBud
"dBud" always on my side! and a few suggestions
My journey with dBud has been nothing short of remarkable, starting from their Kickstarter launch to the present day. These earplugs have become an indispensable part of my daily life, offering unparalleled hearing protection. I recall the days when the slider was made of metal; the transition to a lighter and more ergonomic material has significantly enhanced the comfort for extended wear.
I did encounter a minor hiccup with the logo text on my first pair, but the dBud team promptly reached out and resolved the issue to my utmost satisfaction. Their customer service is as exceptional as their product. Kudos to dBud for their continuous innovation and stellar support!
Just started using the 2nd gen recently cuz summer concert season and loudness in NYC, a few suggestions: Even tho they are lighter, more discreet, and comfortable, which doesn't hurt my ears with their outer sharp edge, the magnets on the 2nd gen is so much weaker comparing to the 1st gen/original version. Being on my neck, sticked together, I have dropped the buds twice in a row on random roads just walking with my friends, this has never been an issue really with my first pairs. The second time they dropped, they got ran over by cars and never recovered. Sadly have to purchase them again, cuz they are still the best, even tho with this weak point that is yet to be improved.
18 September 2023
Reply from Dbud
Dear Nigel,
First and foremost, thank you for sharing your feedback and this great review! We genuinely appreciate your input, as it helps us improve our products and service.
Regarding the issue with the neckband text, we're committed to finding a solution and ensuring your complete satisfaction. We've reached out to you via email to gather more information and assist you further.
Once again, thank you for choosing dBud and for your valuable feedback. We look forward to resolving this matter to your satisfaction.
Warm regards, Susanne and Team dBud
Reply from Dbud
Dear Theo,
Thank you for leaving this lovely review! It warms our hearts to hear that you are happy with your dBuds! : )
We appreciate your feedback and understand your frustration with the delay to Canada! We sincerely apologize for any inconvenience this may have caused you.
Should you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out!
We wish you many great times enjoying your dBuds!
Warm regards, Susanne and Team dBud
Slider does nothing
They are oke. Comfortable and light weight. But the slider does't work. The whole point for these dbuds is that you are supposed to be able to chose one of two settings in damping of the sound. But there is absolutely no difference at all. Maybe mine are an exception and came with a broken slider. If not, the hype around this is ridiculous. I can have the same buds with no slider for less than a quarter of the price.
26 August 2023
Unprompted review
Reply from Dbud
Dear Richard!
Thank you for providing us your feedback. We apologize that your experience with our dBuds wasn't as expected. We always strive to provide our customers with the best experience possible and if you are not happy, we want nothing more than to help you out!
Please reach out to our customer support as we always have a 30 day money back guarantee incase you are not happy with our product!
We also listen to all feedback from our customers as a way to become better and improve in the future! Thank you again and please contact us at: hello@dbud.io
Kindly, Susanne and Team dBud
Issue with UK orders; good response after chasing
*** Original review 21/8 ***
I placed order #4052 on 12/8/23. That was a Saturday so I didn't expect an update until at least Monday 14/8, but it is now a week later, and the order still shows as only 'confirmed', despite the claim that orders are normally processed within 24 hours apart from weekends. I sent a follow-up email (at 9:55 on Friday 18/8), and I'm still waiting for a reply. For now I'm being generous giving a neutral 3 stars, assuming the company has simply had a surge in orders and is overwhelmed, or is a sole trader who has been away for a week. (But if so, it would be nice if there had been an automatic reply saying so.) I look forward to an update this week. I was hoping to receive my earplugs in time for an event next weekend.
*** Update 22/8 ***
I've now had a reply to my email, explaining that there has been a supply issue affecting the UK warehouse, and offering either delivery from the Netherlands, or a refund. I asked for a refund, and had a refund confirmation email the same day.
*** Update 24/8 ***
Refund received.
12 August 2023
Unprompted review
Reply from Dbud
Dear Julian,
We truly appreciate your feedback and understand your frustration with the delay and communication issues you experienced regarding your order. We sincerely apologize for any inconvenience this may have caused you, especially considering your event plans.
Your comments are invaluable to us as they help us identify areas for improvement. We’re taking your feedback seriously and will work on enhancing our processes to ensure smoother order processing and better communication moving forward.
Thank you for your understanding in this matter. We’re glad we were able to connect and provide you with resolution options. If you ever decide to give us another chance, we’ll strive to provide you with a much smoother experience.
Should you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Susanne and Team dBud
Work great!
Impressed with these earbuds... I use them when in loud environments (bars etc.) and they are great at protecting my ears.
16 July 2023
Reply from Dbud
Dear Jim,
Thank you so much for taking the time to leave a review and to share your amazing feedback on dBuds! We're truly happy to hear that you like them and that they've been great at protecting your ears! We wish you lots of good times with your dBuds!
Warm regards, Susanne and Team dBud
The best sound and great service!
I've tried so many high fidelity concert/musician earplugs and thought I had found the best ones. But dbuds completely blow everything I've tried out of the water! The sound quality is unparalleled, and being able to switch to the voice filter when walking between stages is such a nice feature.
Their customer service is also incredible! My first pair had a defect and they sent me a new pair right away!
14 July 2023
Reply from Dbud
Dear Jasper! Thank you so much for taking the time to share this epic review with all your positive feedback! We're truly happy to hear that our dBuds has provided you with a comfortable listening experience while maintaining high audio quality. Our design team has put a lot of effort into ensuring that our dBuds not only delivers excellent sound but also prioritizes your comfort. It is also lovely to hear about your positive experience with our customer service! Thank you again for this kind review and we wish you many great days enjoying life & music with your dBuds! Warm regards, Susanne and Team dBud
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There are great but 4 issues
There are great, it does reduce the environment and you can still hear clearly people talking ( on the first range only) but there 4 issues with the dbud:
1-main issue with cable attached there is a whistling problem with the wind and while walking, at first I thought it was the dbud but when I removed the cable it was gone.
2- the sizes of the ear plug for the foam ones are too big for me, I can't fit the smaller one and I would have liked to test them but I can't, I use the xs for the Silicon and there is only an S for the foam.
3- the magnet is seriously too weak, I wasn't confident leaving them around my neck.
4-to switch between the 2 DB range is not as simple as you make it show in your video, it's hard to switch while wearing them.
Other than that they are really comfortable and practical, would recommend.
19 July 2023
Reply from Dbud
Dear Jean-Pierre! Thank you for taking the time to leave such a detailed and informative review with great feedback for our dBuds! We're truly happy to hear that they worked well for you and provided comfort and relief. We also appreciate all your sincere feedback. We're always looking for ways to improve our products and your suggestions are very valuable to us. We will definitely take your thoughts into consideration as we continue to develop and improve our products. Thank you again for choosing dBuds and for sharing your experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We're always here to help in any way we can! Best regards, Susanne and Team dBud
They do exactly as advertised
They do exactly as advertised - even attenuation across the spectrum. I can still hear everything, it’s just quieter. Using other earplugs, I can’t hear the kick drum or the snare (I play drums). With these, I hear everything.
12 July 2023
Reply from Dbud
Dear Andy,
Thank you so much for your fantastic review, this means a lot to us! It's fantastic to know that our earplugs are delivering on their promise of effective attenuation while maintaining the full spectrum of sounds. Your feedback about being able to hear every detail, including the kick drum and snare as a drummer, is truly heartening to us! We designed dBuds with the aim of preserving the auditory experience while providing protection, and your review reinforces our dedication to achieving that balance. We thank you again for your support and wish you lots of great times with your dBuds!
Warm regards, Susanne and Team dBud
Makes my hears comfortable with sound…
Makes my hears comfortable with sound quality. It's quite impressive that it doesn't cut the audio quality, but prevents my ear to hurt. I'm satisfied with the product, specially given the price - I think it's a good deal.
16 April 2023
Reply from Dbud
Dear Luizfox!
Thank you so much for your review and your positive feedback! We're so pleased to hear that our dBuds has provided you with a comfortable listening experience while maintaining high audio quality. Our design team has put a lot of effort into ensuring that our dBuds not only delivers excellent sound but also prioritizes your comfort. Thank you again for this kind review and we wish you many great days enjoying life with your dBuds!
Kindly, Anna and Team dBud
You changed the design
You changed the design. It was perfect before. The foam ear plugs are now much shorter and are uncomfortable and do not fit my ear canal correctly. I have emailed the company with no response.
15 June 2023
Reply from Dbud
Dear Scot! Thank you so much for reaching out here! I have searched for your email in our inbox but I can not find it. Can you please contact us again!
We want nothing more than to help you out with this as we want you to be satisfied with your product! We apologize that your experience with our new developed dBuds were not the same as you had expected. We always strive to provide our customers with the best quality and experience. We want you to be happy and we will help you with this!
Please contact us at: hello@dbud.io
Kindly, Anna and Team dBud
Reply from Dbud
Dear CatRob!
Thank you so much for your kind review! We are so pleased that you find our dBuds discrete to wear and effective at reducing noise stress. We truly appreciate your feedback and are happy that our product has met your needs. Thank you so much again and we wish you many enjoyable days with your dBuds!
Kindly, Anna and Team dBud
Don't fit that well to be honest
Don't fit that well to be honest, in fact don't really fit at all so i haven't used them which is a shame! Put them back in the box and chucked them on the side
30 May 2023
Reply from Dbud
Dear Peter! Thank you so much for leaving us this review and we are so sorry to hear that you have not been able to make our dBuds fit well in your ears. Please reach out to our customer support so we can help you further with this! We only want you to be happy with our product and we would love to help you out! Contact us at: hello@dbud.io
Kindly, Anna and Team dBud
Never purchased this product
Never purchased this product. Someone that did used my email and now I'm getting a bunch of unwanted email. Verify email. It's not hard. One star.
15 May 2023
Reply from Dbud
Dear Jim, Kindly reach out to our customer support: hello@dbud.io and we will do our very best to help you! Warm regards, Susanne and Team dBud
Hearing loss is to be avoided!
Some background, my father died of Dementia in 2019 and one of the things that he suffered from was hearing loss associated with his working occupation. Hearing loss is a known marker for developing Dementia in later life and definitely to be avoided.
Recently I've started going to gigs again and recognised that personally I find the music far, far too loud. Last night I went to see Depeche Mode at Twickenham, London, with the support just started the music was way too loud for me to enjoy it. Before leaving I'd syringed my ear canals to get them really clean and experimented with the dBud assortment of ear tips. Opting to go one size large in soft rather than foam which I could not get to feel comfortable. To be honest I was very pessimistic as any reduction whilst listening to the bathroom Radio seemed very minimal.
Well, what a revelation, at the gig I put the dBuds in and on the -24 dB setting they were pretty much perfect. I could still hear everything, whilst remaining completely pain free. I didn't take them out all evening, I did try moving the slider to -12 dB in one ear facing away from the stage but this was still too loud for me.
Leaving the gig and the next day there is no ringing in my ears at all, I can still hear perfectly. After this experience I was frankly amazed I saw hardly anyone else wearing them or any ear protection!
The dBuds seem to reduce the painful parts of the volume so one can still enjoy the music without seemingly missing the experience of listening to a loud stadium concert. I also took some mouldable silicon ear plugs with me just in case but didn't feel the need to use them at all.
I will definitely never go to a concert without them ever again. Perhaps the seal fit could be better in ones ear, but they do seem to work just fine as they are.
11 May 2023
Reply from Dbud
Dear Pete!
Thank you so much for sharing your experience and leaving us such a positive review! This is very valuable to us! We deeply appreciate your feedback and are truly sorry to hear about the loss of your father. The connection between hearing loss and its potential impact on dementia and overall well-being is very interesting, and something we will look into deeper.
We are so delighted to hear that our dBuds provided you with a comfortable and enjoyable experience at the Depeche Mode concert, what a great band indeed! It's wonderful that you found the -24 dB setting to be effective in reducing the volume while still allowing you to fully appreciate the music. Your satisfaction and the absence of ringing in your ears afterward are truly rewarding for us!
Thank you again for your kind words and for choosing our product as a part of your concert experiences. We're grateful to have you as a customer and we hope to continue providing you with the best possible experience and product.
Warm regards, Susanne and Team dBud
I go out clubbing and festivals a lot…
I go out clubbing and festivals a lot and this has been my saviour. No more ringing ears coming back from the rave. I also bought a pair for my Bae who is a DJ (so imagine that the quality of sound is still peng. I also got them for my friend who works at a club, we all love music and can actually hear it better now, more crisp.
Stay safe and rave safe :)
10 May 2023
Reply from Dbud
Dear Sara,
Thank you so much for leaving this lovely and informative review, this means a lot to us! It is amazing to hear that our dBuds are helping you and your DJ friend to rule the noises and protecting your ears while enjoying great music clubbing and going to festivals. Truly wonderful!
We wish you and your friend lots of epic music experiences with clear & crips sound together with your dBuds!
Kind regards, Susanne and Team dBud
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