I had a courtesy call from Linda Barrett as i have retired and will no longer require the use of my DCI card, Im foud her to be courteous,polite and efficient with my situation My experince with... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a query on my bill and i spoke to Olivia she went above and beyond to help me get the answers i needed and also advised me on other packages that might suit my business better, Very very helpful
i this day of auto bots it is refreshing to get a human that knows what you are asking and can give you the answers. More companies should take a leaf out of your book

Reply from DCI Radius
Very helpful and efficient phone consultation with Radius customer care rep.

Reply from DCI Radius
I had a very positive experience with the customer service advisor, Ciara who assisted me in resolving an error with some of our invoices. She was very professional ,helpful and took the time to clearly explain the issue and how it would be resolved. Thank You for the excellent customer service and support .It was a pleasure dealing with such a helpful and professional advisor

Reply from DCI Radius
Excellent service supplied by Ciara regarding my radius fuel card replacement jim

Reply from DCI Radius
Fantastic company to deal with, nothing is any bother with them especially Courtney she was extremely helpful and very informative she couldn't be any nicer and broke all the information done to ordinary language.
Professional company would highly recommend.

Reply from DCI Radius
Olivia a wonderful example of a Customer Service Agent. From the min I explained my query re my husbands misled Fuel Card Olivia sorted my query in no time. … the perfect example of help & assistance. It was a pleasure to have dealth with Olivia. …

Reply from DCI Radius
I spoke with Ciara Keating, regarding a review of my present price for Diesel. She was pleasant and she was very helpful and was able to get me a further discount in my price from September

Reply from DCI Radius
Niamh Murray in customer services really helped me out with an issue and exemplified solid customer care. Would recomend DCI/Radius to anyone!

Reply from DCI Radius
I had a great experience speaking with the lady who answered the phone. She was very friendly, helpful, and informative. She took the time to answer all of my questions clearly and made the whole experience pleasant. Excellent customer service—thank you!

Reply from DCI Radius
Had an issue with my account login, phoned customer service, spoke with Olivia. She was very patient and stayed on the line until I was successfully logged into my account. No AI or automated voices involved, Thank You!

Reply from DCI Radius
Contacted Radius Velocity today and spoke with Olivia. She was very friendly, professional and extremely helpful. Resolved issue very quickly over the phone

Reply from DCI Radius
Great support experience - prompt, polite and professional. Great credit to Sohpie of the Customer Care Team who handled my enquiries. Would highly recommend.

Reply from DCI Radius
Spoke to Olivia, she resolved my query straight away.
Very pleasant and professional.

Reply from DCI Radius
Much as i dislike the site and how you collect payments ( not from the previous calender month) also an Invoice number contains multiple transactions ???
However Dani was brilliant,, get me sorted quickly

Reply from DCI Radius
Dealing with Mufanwe was a complete pleasure , most helpful , informative and patient, problem solved in minutes 10/10

Reply from DCI Radius
Niamh was so helpful in fixing the issue I phoned about, thank you

Reply from DCI Radius
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.