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Daniel Christopher Jewellery Reviews 667

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and patient guidance throughout the entire process, making interactions pleasant and productive. The service provided is frequently highlighted as exceptional, with many people appreciating the personalized approach and the care taken to ensure a smooth experience. Reviewers are particularly impressed with the high quality of the products, noting that the jewelry is stunning, perfect, and crafted with outstanding attention to detail. The user experience is consistently described as positive, with many customers feeling comfortable and well-supported from start to finish, often returning for future purchases.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and helpful.... See more

Product

Reviewers highlight positive aspects of product, consistently praising the high quality and stunning designs... See more

Service

Users describe positive interactions with service, consistently highlighting the exceptional and professional... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing delight with the product,... See more

User experience

Clients share positive opinions on user experience, with many describing it as great, amazing, and a pleasure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sophie made the process of designing and making my engagement ring and our weddings rings a fantastic (and fun!) experience! She listened to my preferences closely and found us an incredible stone to... See more

Company replied

Rated 5 out of 5 stars

Dan was incredibly knowledgeable, kind and patient as we went through the process of choosing the right engagement ring and wedding bands. Everyone in the shop was very warm and welcoming. The quality... See more

Company replied

Rated 5 out of 5 stars

Amazing jewellers. Fabulous service from Sophie, who was friendly, knowledgeable and professional. Most importantly, she took the time to make sure that we were selecting the best possible diamond and... See more

Company replied

Rated 5 out of 5 stars

We ordered some solitaire diamond earrings for our daughter for her wedding day. Hannah was an absolute star with helping us to choose the ones we wanted. We were able to pick the actual diamonds that... See more

Company replied


Company details

  1. #3 of 111 best companies in Jeweller
  2. #2 of 16 best companies in Diamond Dealer
  3. #1 of 23 best companies in Jewellery Buyer
  4. #4 of 93 best companies in Jewellery Designer
  5. #11 of 293 best companies in Jewellery shop
  6. #1 of 5 best companies in Wholesale Jeweller

Written by the company

Welcome to Daniel Christopher Jewellery Located in the heart of London’s historic Hatton Garden, Daniel Christopher Jewellery is a multi-award-winning, independent fine jeweller. We specialise in crafting exceptional bespoke engagement rings, wedding bands, and exquisite diamond jewellery, combining decades of family heritage with state-of-the-art craftsmanship. At Daniel Christopher, we believe that choosing fine jewellery should be a relaxed, transparent, and unforgettable experience. Whether you are designing a custom engagement ring from scratch or selecting a piece from our ready-to-wear collections, our GIA-trained gemologists and expert team are dedicated to guiding you with honest advice and zero pressure. Our Heritage and Accreditations While our modern showroom opened its doors in 2013, our roots in the Hatton Garden diamond trade date back to 1964. We bring generations of diamond sourcing expertise directly to our clients. As proud members of the London Diamond Bourse and the National Association of Jewellers, our commitment to quality, ethics, and service has been recognised with prestigious industry accolades, including the title of Bespoke Jewellery Retailer of the Year, Bridal Jeweller of the Year, Independent Fine Jeweller of the Year and National Association of Jewellers Team of the Year. The Bespoke Design Experience Creating your dream ring is our specialty. Our bespoke jewellery service is a collaborative, step-by-step journey: Diamond Education: We prioritise teaching you about the "Four Cs" (Cut, Colour, Clarity, and Carat) so you can make an empowered, informed choice. Unrivalled Diamond Selection: We hold a vast inventory of ethically sourced, GIA-certified natural diamonds as well as premium GIA and IGI Certified lab-grown diamonds, allowing us to cater to all ethical preferences and budgets. State-of-the-Art Design: Utilising advanced CAD (Computer-Aided Design) technology alongside traditional artistry, we help you visualise your unique design before it is brought to life. Onsite Master Craftsmanship: Every bespoke piece is meticulously handmade in our onsite London workshop by specialised diamond cutters, mounters, diamond setters and master goldsmiths. Because we do not outsource, your jewellery proudly carries a UK hallmark, the prestigious Made in the UK Stamp and meets our exacting quality control standards. Comprehensive Jewellery Services Beyond engagement and wedding rings, we are a full-service Hatton Garden jeweller offering a wide array of fine jewellery and professional services: Fine Jewellery Collections: Discover our meticulously crafted diamond rings, wedding bands, tennis bracelets, eternity rings, diamond earrings and pendants. Jewellery Remodelling & Upcycling: We specialise in breathing new life into unworn heirlooms, allowing you to repurpose old scrap gold or antique family diamonds into stunning new, contemporary designs. Repairs and Restoration: From simple ring resizing and deep ultrasonic cleaning to complex restorations, our workshop handles your precious items with the utmost care. Wedding Band Melt and Makes: Whether you have old heirloom wedding bands, scrap gold, or unworn pieces, our Melt and Make service involves melting down your precious metal and hand crafting new wedding bands from the gold. It is both economical and highly emotive, allowing heirloom jewellery to be worn for generations to come. Professional Valuations: We provide accurate, up-to-date jewellery valuations for insurance and probate purposes. Our Commitment to You (The Daniel Christopher Guarantee) We stand by the exceptional quality of our work long after you leave our showroom. We offer a 30-day money-back guarantee on all non-bespoke items, ensuring complete peace of mind. Furthermore, we provide lifetime aftercare for our rings, including complimentary professional cleaning and annual prong checks to ensure your diamonds remain secure and brilliant for a lifetime. Your Feedback Shapes Our Craft Trust and reputation are the cornerstones of our family business. We are incredibly proud of the relationships we build with our clients and the milestone moments we are trusted to help create. If you have visited our Greville Street showroom or purchased from us online, we would love to hear about your experience. Your reviews not only help our independent business thrive, but they also guide future customers in making their own confident, lifelong jewellery decisions. Thank you for choosing Daniel Christopher Jewellery.


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Multi Award Winning Bespoke Jeweller

Create your ring with our team of Award Winning Jewellery Experts

5.0

Excellent

TrustScore 5 out of 5

667 reviews

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Rated 5 out of 5 stars

Hannah was great

Hannah was great, really friendly, incredibly knowledgeable and made a potentially stressful process as simple as it could have been. The ring is beautiful, and is exactly what I was hoping for

19 December 2024
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Reply from Daniel Christopher Jewellery

We are delighted to have been able to help, thank you for taking the time to leave such a kind review! I am pleased that you found the process more straightforward than you anticipated, and I am so happy that you love the ring! It was looking beautiful all made up :) We look forward to welcoming you back very soon! Kind regards, Hannah and the Daniel Christopher Team

Rated 5 out of 5 stars

Good customer service and quality

I had an earring made into a pendant and they did a really good job, I am very happy with it. The sales assistant, Sophie, was helpful and attentive. They also fixed a necklace that had broken and I was also happy with the quality.

19 December 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave feedback on your experience with us, I will pass your kind words on to Sophie! We are very pleased that you love your pendant, and that we could help with the repair of your necklace. Please do let us know if there is anything else that we can help with in future! Kind regards, the Daniel Christopher Team

Rated 5 out of 5 stars

Hannah and team were fantastic right…

Hannah and team were fantastic right from the start. Hannah was careful and thoughtful as we went through the process of designing my rings. Nothing was too much trouble for her. In between my visits she kept me perfectly up to date with progress from the work shop. I am SO happy with the result. Thank you!

6 December 2024
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Reply from Daniel Christopher Jewellery

Thank you very much for taking the time to leave us a review :) I am pleased that you found the experience of designing your rings so positive and, most importantly, that you love your rings! They looked so very beautiful all boxed up. We look forward to welcoming you back again soon! Kind regards, Hannah and the DC Team

Rated 5 out of 5 stars

Very impressive jeweller

Very polite, courteous and informed visit. Wide depth of knowledge shown by Hannah when choosing the perfect stone.
Assistance was given throughout what can at first appear to be a minefield and yet it wasn’t. I would not hesitate in recommending this jeweller. Necklace arrived and is simply perfect in every way.

11 December 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave us such a kind review, we are so pleased that you love your necklace! Your diamond is exceptional and it was looking so very sparkly once set :) We really appreciate your recommendation. Please do not hesitate to get in touch if there is anything at all that we can help with in future! Thanks and kind regards, Hannah and the whole Team at DC

Rated 5 out of 5 stars

Very impressed by the the customer…

Very impressed by the the customer service and the work carried out.

17 December 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave us a review, I am pleased that your experience with us was so positive :) Please do get in touch if there is anything we can help with in the future! Thanks and kind regards, The Team at DC

Rated 5 out of 5 stars

Fantastic customer service and finished product

I planned to visit a handful of jewellers in Hatton Garden to find the best place to get an engagement ring made. DC Jewellery was the first of my visits and it became the only jewellers I needed to visit.

From stepping through the door I was instantly made welcome and felt comfortable discussing the ring I wanted produced. Evie took on board the information I gave her regarding the style and carat I was looking for, and she provided through expertise to keep to my budget whilst showing me a cut that I wasn't aware of that was perfect for my partner.

The ring was finished earlier than originally anticipated and it is absolutely beautiful. My partner loves it and people constantly compliment the quality and style.

Thank you very much for all your help!

17 October 2024
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Reply from Daniel Christopher Jewellery

Hi Jamie,

Thank you so much for taking the time to write such a lovely review, i really appreciate it :) i'm so pleased i got to play a small part in the journey of the yours and your partners engagement, and that you had such a positive experience here at DC.

Congratulations to you both! i look forward to seeing you both in the future!

Kind regards,

Evie and the DC Team :)

Rated 4 out of 5 stars

Daniel Christopher Jewellery offers…

Daniel Christopher Jewellery offers exceptional service for both custom designs and repairs. My fiancé and I were impressed by the patient and knowledgeable guidance from Hannah during our engagement ring design process, resulting in a stunning halo ring setting. The team excels in quick and well-priced services, as my engagement ring now looks as good as new. They also effectively repaired a dress ring and adjusted a watch strap for us. Their skill in resetting stones promptly and reassurance in handling repairs convinced us to trust them, and we look forward to returning for our wedding bands. DC Jewellery's ability to bring custom designs to life with patience and attention to detail is truly commendable.

20 November 2024
Unprompted review
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Reply from Daniel Christopher Jewellery

Thank you for your kind review :) I am delighted that our service was exceptional - both during your bespoke engagement ring process, and whilst we carried out repair work for you. I am likewise so pleased that you found our services to be quick and well-priced, and our guidance reassuring, with an attention to detail. Most importantly, I am thrilled that you love your halo ring! We very much look forward to welcoming you back for your wedding bands soon. Kind regards, Hannah and the DC Team

Rated 5 out of 5 stars

Amazing customer service

We had Hannah for two appointments now and she is the perfect consultant. She’s very knowledgeable, patient, and nice. Highly recommend her!

6 June 2024
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Reply from Daniel Christopher Jewellery

Thank you for your very kind review, I am so pleased that your experience with us has been so positive :) We really appreciate your recommendation and look forward to welcoming you back very soon! Kind regards, Hannah and the Team at DC

Rated 5 out of 5 stars

Hannah was terrific

Hannah was terrific. Knowledgable, efficient and extremely helpful. She went the extra mile to inform and give me guidance.
I will use DC again.

29 November 2024
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Reply from Daniel Christopher Jewellery

Thank you so much for your very kind review, I am pleased that we were able to help and that you found our service efficient :) We look forward to welcoming you back very soon! Kind regards, Hannah and the DC Team

Rated 5 out of 5 stars

A friendly welcoming service.

A friendly welcoming service.
My ring was complicated to resize but they did an excellent job of resetting the diamonds.

23 November 2024
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Reply from Daniel Christopher Jewellery

Thank you for your feedback, I am glad we were able to resize your ring for you! Do get in touch if we can help with anything else in future! Kind regards, the Team at Daniel Christopher

Rated 5 out of 5 stars

Brilliant!

Hannah was brilliant start to finish, the ring looks amazing. Couldn’t recommend them any higher. Thank you again!

13 November 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave us feedback on your experience, I am so pleased that you love your ring! We really appreciate your recommendation, and look forward to welcoming you back again soon! Thanks and kind regards, Hannah and the Team at DC

Rated 5 out of 5 stars

Excellent customer service and attention to detail

Hannah was so helpful - clearly explaining the diamond selection process, rating system and helping with design choices. So greateful!

8 November 2024
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Reply from Daniel Christopher Jewellery

Thank you for your very kind review! Your rings came out so beautifully, I am so pleased that you found our appointments informative :) Please let us know if there is anything that we can help with in the future. Kind regards, Hannah and the Team at DC

Rated 5 out of 5 stars

Excellent repair

Excellent service for a jewellry repair. Good repair and value pricing
Would highly recommend

19 October 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave us a review, we really appreciate your recommendation! I am very pleased that we could help :) Please do get in touch if we can be of assistance in future! Kind regards, the Team at DC

Rated 5 out of 5 stars

5* from start to finish. Thank you Sophie!

After speaking to several jewellers in Hatton Garden, I decided on Daniel Cristopher, because Sophie was the only person I spoke to who wasn’t pushy with sales and didn’t put me under any pressure at all. That proved to be a great decision. Sophie was great to deal with throughout the process, providing helpful information and honest advice to guide me through the process. She was also very patient despite my lack of knowledge and constant indecision, which was much appreciated. We designed a bespoke engagement ring together and I’m delighted with the outcome - she understood the brief perfectly. Not only is the ring perfect, but it also came in significantly under the budget I’d originally shared, which I think says a lot about their morals as a company. Couldn’t recommend the service highly enough - thank you Sophie!

24 October 2024
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Reply from Daniel Christopher Jewellery

Hi Matthew,

Thank you for such a fantastic review, we are delighted to have been able to help, and we will make sure Sophie sees your kind words. Let us know if you need anything else in future!

Rated 5 out of 5 stars

Courteous, helpful & knowledgeable

The staff here are so helpful and professional, guiding you through a massive, once-in-a-lifetime purchase in a reassuring and non-invasive way. They are polite and courteous, keen to work with you to bring you dreams to life - exactly how you want them! Not pushy, or sales-y, they guide you through each step in your own time and use they knowledge to give complete confidence about their product and offering.

9 July 2024
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Reply from Daniel Christopher Jewellery

Hi Edward,

It's wonderful to hear you enjoyed your experience with us, thank you for leaving your review. If you need anything else at all, don't hesitate to get in touch :)

Rated 5 out of 5 stars

Great service

Great service - quick and well priced! My engagement ring looks good as new

5 October 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave a review of the work that we did for you on your engagement ring! I am very pleased that you were happy with the price and turnaround time. Please do let us know if there is anything else that we can help with in the future! Kind regards, the DC Team

Rated 5 out of 5 stars

Took our design and created what I…

Took our design and created what I asked for. Very patient when we asked to see variations to the CAD design

25 September 2024
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Reply from Daniel Christopher Jewellery

Thank you for taking the time to leave a review of your experience with us. I am pleased that you found the bespoke CAD process helpful and thorough. Please do get in touch if there is anything else that we can help with! Kind regards, The DC Team

Rated 5 out of 5 stars

DC Jewellery repaired my dress ring…

DC Jewellery repaired my dress ring where a pear shaped stone had fallen out. They reset it and thoroughly cleaned the ring, it was sparkling! I also had a Links watch strap tightened as it was so loose. Again a thorough repair was carried out. I will always use this business and can thoroughly recommend.

28 September 2024
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Reply from Daniel Christopher Jewellery

Thank you very much for your recommendation, we are so pleased to have been able to help repair your dress ring and tighten your watch strap :) We look forward to welcoming you back very soon! Thanks and kind regards, The Team at Daniel Christopher Jewellery

Rated 5 out of 5 stars

Great experience

Great experience

19 September 2024
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Reply from Daniel Christopher Jewellery

Thank you for your review, we look forward to welcoming you back in the future! Kind regards, the Team at Daniel Christopher Jewellery

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